Great customer service!! Ruthie was amazing in helping me get the shipping straight, she answered all my questions, she responded back fast to my email. No issues what so ever. Will definitely order f... See more
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See what reviewers are saying
Poor user experience (no confirm details screen before the order is processed?) leading to Impossible customer service. Have had to contact service center nearly ten different times to first try and c... See more
My husband an I are both in our late 70s,always had neck problems due to age and our strenuous jobs,farming. My daughter,who through a car accident had neck problems, introduced us to Sweet Night pi... See more
I have purchased several pillows from Sweetnight over the years. The pillows from this last purchase needed a bit more "stuffing". So I emailed Sweetnight's Support Desk & explained my situation to... See more
Company details
Written by the company
'SweetNight' is a rapidly growing global mattress, furniture and sleep solutions company bringing high quality sleep related products to the world. With our manufacturing base in Asia, our factories, supplies to the world's largest markets such as North America, Asia, Europe and the Middle East. Our goal is to bring modern solutions to modern sleepers using innovative materials and design to support your sleep.
Contact info
Mall of India 776 S Illinois Rte 59, 60540, Naperville, United States
- +1 (857) 305 6091
- support@sweetnight.com
- sweetnight.com
Hasn’t replied to negative reviews
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very satisfied
Came fast. Easy to unpack. Very comfortable- especially for the the price point. Very satisfied.
Quality is Top for Your Money
Really quick delivery service! And this is our 2nd mattress we buy with great quality for a great price. Unlike the overly priced brands that charge more and comfort wearing off sooner. I've had nothing but great experience. Helped with my back pain too!
Love the mattress!
Received the mattress and absolutely love it. Did have a customer service issue but it has since been resolved and I am happy with my experience!
Amazing response and incredible…
Amazing response and incredible customer service, thank you!
Sweet night / mattress
All have been resolved, the mattress is great!
Terrible product and customer service
Terrible product and customer service. Tried contacting them several times using several different avenues. No response.

Reply from SweetNight Mattress, Furniture and Sleep Solutions
The customer support is great
The customer support is great. They contact you and provide the best solutions.
Best customer support
Best customer support! I ordered my mattress and ended up with my friends mattress so I had to return this one. They were politely and timely in their communication and I returned mattress in no time!
And it shipped the next day after I ordered so definitely fast!
Had an issue with faulty pillows ……
Had an issue with faulty pillows … problem swiftly sorted and extremely happy with product and customer service
Awesome customer service!
Awesome customer service!
Awesome mattresses!
Awesome value!
Awesome sleep!
Thank you!!
I bought this mattress and list it in a…
I bought this mattress and list it in a flood to Hurricane IAN
I reached out to them to find my order and had nothing left to give them information because it was under 4 ft of water!
I really did get a great nights sleep with this mattress it was everything the described
And when I get to re order I will.
Thanks to their great customer service they provided the invoice for this to happen.
Also have their pillows and these too are very comfortable.
Exceptional
I ordered two pillows however after the 30 day returns one lost its height. I contacted Customer and Support and within a few days a replacement had arrived. Excellent service
Excellent prompt customer service,a…
Excellent prompt customer service,a pleasant change
Awesome customer service
Awesome customer service! We purchased a Sweetnight mattress, it was delivered when they said and in perfect condition. The mattress was not a fit for me and my wife and unfortunately had to return it with no issues of the mattress return.They do stand by their customer satisfaction guarantee!
Great customer service
Great customer service! We’ve had our Sweetnight mattress for 3 years now and still sleep well on it. They do stand by their customer satisfaction guarantee!
Pillows
I suffer from painful arthritis in my neck so I use Sweetnight Pillows. Second order for me and their service, quality of goods and care for their customers is exemplary!
Shipped fast and arrived perfectly…
Shipped fast and arrived perfectly packed. Took about 24 + hours to reach full size. Very comfortable mattress.
Excellent Customer Supportr
Very prompt response to request for help and information
Sweet Night customer service is…
Sweet Night customer service is extremely professional and personable! Bed is easy to assemble.
I have looked for a mattress in a box…
I have looked for a mattress in a box forever 2 months
this mattress was without question the best mattress
I have ever slept on. I went to a store that had a very expensive mattresses that you see on TV and not the Purple one it was great and cost 1000s of dollars. If you
have read every review and I did one thing to point out is I had a number of questions they all where answered very quickly. Their support is top notch. I could write a book about not waking up with my shoulders hurting so bad I though that something was really wrong. There was my (mattress). I now wake up not hurting and I sleep better then I have in years. its easy to set up just note the one thing thats not clear which is firm which is softer. The zipper side down is the firm side the orange
tag is the softer side. I weigh around 150 and found the
softer side to be perfect also its not mush and has amazing support. if you want an amazing mattress this
is neat a very fair price and beats one costing 10 times
the price. Would I buy another mattress from this company absolutely
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