swiftgarden.com Reviews 308

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the efficient delivery service, noting that orders arrive quickly and in good condition. Many people are also very satisfied with the overall service, finding the ordering process easy and the after-sales support prompt and helpful. Consumers often commend the company for providing good value and well-built products. However, some people were dissatisfied with certain aspects of the products, particularly regarding battery performance and quality issues. There were occasional reports of products arriving damaged or not working as expected, and some customers experienced issues with battery life or compatibility.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality, describing... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised the products as well-built,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast delivery,... See more

Service

People report positive experiences with service. Customers consistently praise the great service and swift... See more

Order

Users describe positive interactions with order. Customers found the ordering process quick and easy, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The free pole saw offer was great . However it came with the need to purchase a new battery - the fact that I needed a new battery after a relatively low usage was very disappointing ,

Rated 5 out of 5 stars

Ordered direct with Swift, delivered in timescale given. Product we have had before and very satisfied so ordered another the same. After sales service very good as we had a issue with new product whi... See more

Rated 5 out of 5 stars

Had most of the garden machinery range in the past, very good/excellent. The only downside was,Parcel Farce, they held the parcel at a depot nearby for five days, and it cost £6.00 for the pleasure,... See more

Rated 5 out of 5 stars

Offered free Polesaw when buying a battery. Battery arrives, no polesaw, bit of a to and fro with customer services. Problem solved and polesaw delivered. I own the strimmer, lawnmower and hedge trimm... See more


Company details

  1. Lawn Mower Store

Written by the company

We’re passionate about making gardening an absolute joy for everyone, whether you dabble a little just to keep it all tidy, or you’re a full-blown, dedicated professional. Our next-generation tools are built for the 21st Century and beyond. Designed with the gardener in mind and built from the heart, with a unique combination of freedom, ergonomics and power.


Contact info

4.0

Great

TrustScore 4 out of 5

308 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I spent £400 on a 120v lawnmower

I spent £400 on a 120v lawnmower, great product but after only 12 months the battery stopped charging, you try and find a battery on its own!! It doesn’t exist, on the swift website it just says ‘out of stock’ and has for around 4 YEARS!! If you send an email, they never respond. What’s the point of a product you can’t get parts for?? Don’t waste your money and buy a from a reputable company.

October 29, 2023
Unprompted review
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Rated 5 out of 5 stars

Good Affordable Cordless Equipment :)

I have a few 40v cordless products from Swift and I've been very impressed with the performance. I've also had a need to contact them reference aftersales and that's been impressive as well. I would recommend Swift and will continue to buy their products in the future.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great products!

Great products!
I have previously purchased hedge cutters and leaf blower and have now added a lawn mower and grass strimmer to my collection.
No more need for oil and petrol!

October 10, 2023
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Rated 1 out of 5 stars

They don’t get back to you when you email them and don’t answer the phone

Bought a Strimmer from this company because it was a British company in May 2021 and in 2022 bought a hedge trimmer .
The Strimmer had very little use in 2022 because of the hot summer. However it stopped working after using one bar of the battery.
I emailed the company and sent them a copy of the receipt but have heard nothing from them despite emailing them and phoning them on numerous occasions.
They answered the phone once but when I said Hallo they put the phone down.

October 19, 2023
Unprompted review
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Rated 1 out of 5 stars

Strimmer broken - service non-existant

I have been emailing for service for 2 months without reply, you cannot contact them by telephone, I believe they have no interest in providing service.. I will be replacing my 4 Swift garden products from a reputable manufacturer. I would not recommend the small mower, large mower, hedge cutter or strimmer, they have shown to be very poor manufacture, do not buy them.

September 7, 2023
Unprompted review
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