Swifty Scooters Reviews 

I purchased a Swifty scooter for my son, and we’re both really happy with it! The quality is top-notch, sturdy, and perfect for trail rides. The design gets a lot of compliments and even suits different heights in our family. Customer service has been excellent, always helpful and responsive, which gave me confidence in my purchase. The ride is smooth and fun, making it a great alternative to a bike. My only small gripe was a delay in dispatch, but overall, this hasn’t overshadowed the fantastic experience. Highly recommend Swifty Scooters for anyone looking for high-quality scooters with great service. Four stars!

Amazing experience with these gays . They repaired my son’s scooter and he is so happy with it . We had so many problems with brakes with this scoffer . We went to the original shop where we bought it and we had the worst experience . They stolen a lot of money from us and the scooter still had problems . These guys fixed it at a very affordable price and did an amazing job ! Thanks a lot Swift ! We’ll be back and recommend your shop to all out friends!

I purchased a green Swifty Air for my son and he couldn’t be happier! He says it’s WAY more fun than a bike and he feels that he has way more control over it than a bike which is important to me as he is a learning disabled adult with various special needs one of which is dyspraxia.
The scooter seems high quality, very sturdy and looks fantastic, its perfect for riding the trail that runs through our village and people keep asking me questions about it so I wouldn’t be surprised to see other Swiftys around here soon! My son is 5”9 and the handlebars are just the right height although all family members have had a little go and we all found it great despite our heights ranging from 5” to 6”. I also bought the stand which attaches to the back wheel and I’m glad I did as my son can stop for a drink without having to hold the scooter up or lay it down.
The scooter was easy to assemble (my husband reports) with clear instructions and all tools needed were supplied.
I’m very very happy with our purchase from Swifty but removed a star because of the dispatch time, I paid on Bank holiday Monday and it wasn’t dispatched until the Friday so then arrived the following Monday. Not really a problem but I assumed it would be with us that week as it was in stock and the information on the website said dispatched same or next day, anyway just a small niggle and the scooter was definitely worth waiting for as my son says it’s the best thing he’s ever had!

Customer service was really good. Out of stock accessory was quickly replaced with an upgraded one with no additional cost. When I was having some problem installing the front mudguard for the SwiftyOne MK4, I contacted them and they replied quickly and helped me to solve the issue. Regarding the product itself, the SwiftyOne MK4 look and feel amazing! I even received a compliment from a stranger the first day I was riding it. I also find it reassuring that spares parts are available for purchases and I can do maintenance and repair myself. Great product and great services 👍.

Such a lovely warm and friendly company. We ordered a scooter and a member of the team rang my husband and was great on the phone. So passionate about what they do and I’m so excited for our scooter to arrive. Great customer care which is so unusual these days. Thank you ☺️

Very smooth! Solid construction.

Compliments to the customer service. Sadly the courier lost my item but swiftly dealt with it promptly no questions asked. Was nice to get a human response. Also the item is as described and very happy with my purchase

I purchased my scooter 1 year ago and waited until now to review it. I can confidently say I am very satisfied with the purchase. I was looking for a change in pace from cycling and some other outdoor activities. This scooter definitely delivered on that, is a blast to ride around town and the price, even with the customs fee, is well worth the quality of the parts and the product as a whole. I’ve ridden it several miles every day for the past year and it still looks and rides like brand new. The quality of components including the tires and bearings make for a super smooth ride

I brought this for my son's birthday he loved it,
Looks very sturdy.
Delivery was quick also well packed.
Thank-you

The service I received from swiftly scooters was exceptional, I found them friendly and helpful and would highly recommend them to any of my friends.

I’ve bought our scooters second hand and they are a couple of years old but due to the build quality they are still like new. I have then purchased new mudguards and a pair of bells from you to complement them and make them mine.
The quality of the parts are second to non. I have even spray painted them to match my camper van.

I chose this product because it is foldable, can be used both manually and automatically, and has large wheels, light weight,

Pros.
I used this scooter for over a month during my trip to Florida, and the stability was satisfactory on the bumpy road.
They don't answer questions mail about the product, but if you mail about the problem after purchasing, they will answer quickly to solve the problem.
Cons.
If the speed goes up more than 14, it speed up and down regularly for a certain period of time (7-10 seconds?). I thought it was broken, but when I slow down, it works again. I usually use speed around 10-12, so it’s not a big problem for me.

USA customer
The body and battery were delivered separately, and both arrived within a week. they sent finished product that doesn't require assembly. I didn’t expect it, but thankfully they sent me a socket plug adapter together.

Great products good pricing and really helpful .

They took a extreme amount of personal information and gave me the run around then claimed they don't ship to a different address than the billing address. A complaint I have never heard before in all of my online shopping and is industry standard.

They damn near wanted enough information to run a background check or something.
Then complained that I didn't have a passport. Which isn't a typical document to have and never should be required to make a online purchase.
The whole interaction is suspicious.
I will be monitoring using a 3rd party id theft agency just in case. Don't trust this company.

Communication, delivery and product was top quality! thanks

I have purchased from Swifty several times now, and every occasion has been a fantastic experience. Swifty really care about their customers. From sales to service and support, they are exceptional. For me they have set a global benchmark in customer service - every time I make a purchase I compare the experience with that I have consistently received from Swifty. I cannot recommend them highly enough. Superstars!

I recently ordered new tires for my Swifty Zero and I received them within days in Austin, Texas. I ordered my yellow Swifty in 2020 during lockdown and it is still going strong. Highly recommend this company.

We had a swifty delivery from yourselves, which was good, the scooter can, within one week.

Good robust product. Clear instructions for assembly