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Rated 5 out of 5 stars

I was approached by their representative named Jonathan who was extremely good. He not only listened to my needs patiently but also was really helpful. He had good in-depth knowledge of the industry a... See more

Rated 5 out of 5 stars

Daniel Williams the agent who called was very polite and patient. He answered my questions and didn’t mind going back through some details. Overall it was a pleasant call and some great assistance in... See more

Rated 1 out of 5 stars

Similar to some other people, we are having a very strange experience with them and it does feel like a scam. We went on their website and selected an energy supplier but a week later, no news from th... See more

Rated 5 out of 5 stars

The price that I have been offered online is more the half the cost of my current supplier… I am dubious as to whether it’s correct but have opted for a switch as it’s an offer I cannot afford to mi... See more

Company details

  1. Price Comparison Site

Written by the company

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3.6

Average

TrustScore 3.5 out of 5

194 reviews

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Rated 4 out of 5 stars

Switch-It made switching providers…

Switch-It made switching providers straightforward and efficient, with helpful representatives like Jonathan offering insightful advice and clear savings comparisons. While there were some inconsistencies with communication, the competitive pricing and overall ease of the process were impressive. Their online offer seemed almost too good to be true, but it was worth giving a try.

March 6, 2025
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Rated 1 out of 5 stars

I have not asked you to transfer

I have not asked you to transfer

July 24, 2024
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Reply from Switch-It

Dear Mr Cornwall,

Please accept our apologies for the mistaken transfer. We will inform the supplier and look into the matter.

Kind regards,
The Switch It Team

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Rated 1 out of 5 stars

poor service!

When i tried to contact supplier i was phoning a South African who knew nothing of my circumstances or the service i was sold!

June 19, 2024
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Reply from Switch-It

Dear David,

We're sorry to hear your experience hasn't been very good. From our records it shows that the change of supply was sent to the supplier after meter points were verified. We'll contact the supplier today and come back to you with any update on progress. In the meantime, feel free to contact us anytime at hello@switch-it.co.uk.

Kind regards,
The Switch It Team

Dear David,

We have now been in contact with the supplier and they have confirmed that you are live and that a welcome pack was sent out. If you've not received one please contact them again or we are happy to arrange for them to send one to you.

Kind regards,
The Switch It Team

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Rated 1 out of 5 stars

Gas price per kWh was way out to the true price

I saw your prices for Rebel 1 yr fixed. Went to their website, the prices were quite different. This put me off completely. Cant trust the comparing sites if they dont use accurate information. I mean.... you had gas per kwh at 0.06 p !!!!! nowhere near the price. I will be reporting this.. i screenshot the quote i received.. none of the prices were right... but the gas was way out.

May 27, 2024
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Rated 3 out of 5 stars

value for money

Get a move on please, i have not got time for your repetitive reminders of asking me to sign up to the same quote which I have already done twice and yet again you have emailed me again. Beside from this it was very easy, thank you. I am looking for a fair and stable price which everyone is entitled to. Yours Faithfully.

May 23, 2024

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