TableRunner Reviews 55

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Really like this service. They say each tray feed 2, but it's more than enough for our family of 3. A bit expensive but they are great with offers so we don't pay the full price and get free shipping.... See more

Rated 4 out of 5 stars

I have enjoyed having Table Runner, which was given to me as a gift from a friend who purchased it at Costco. It is convenient, high quality, tasty and fresh food. Although the packaging is degradabl... See more

Company replied

Rated 3 out of 5 stars

Dinners get boring. Seasonings seem similar. Too few vegetables. Amazing delivery -- always very cold. Yet I do cringe at the amount of packaging to discard. They have been a wonderful convenien... See more

Company replied

Rated 5 out of 5 stars

Scrumptious! Each of the 4 meals we received with our first order was just as if out of a fine dining kitchen. The meals came very well packed and have limited excess materials, which is nice. The... See more

Company details

Information provided by various external sources

TableRunner delivers freshly prepared meals to your home that are ready to eat in under 4 mins. Its eating clean with guilt-free convenience. Made fresh with real ingredients. No preservatives, no antibiotics, and nothing artificial.


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4.2

Great

TrustScore 4 out of 5

55 reviews

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Rated 5 out of 5 stars

Great for mom and baby!

We turned to TableRunner when I was in my third trimester of pregnancy. Cooking was getting more difficult but I wanted to eat real food and avoid anything processed. TableRunner to the rescue. To this day we are still members and enjoying the convenience of freshly prepared meals. My toddler loves all of the pasta meals. It helps out a lot when I'm crunched for time. Loving this service!

January 25, 2017
Unprompted review
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Reply from TableRunner

Oxana,

Congratulations on your new addition to your family, We're so glad the service has worked for you throughout your pregnancy and we're even happier to hear that it is continuing to work with your new lifestyle. We pride ourselves on providing real food that is not processed and without antibiotics, preservatives, or other artificial ingredients. Please do not hesitate to reach out to our Member Service team if you ever need any assistance or to provide feedback. We look forward to providing more meals to you and your baby.

The TableRunner Team

Rated 4 out of 5 stars

Tablerunner a great option for home-delivered meals

We have used Tablerunner off and on when needed for two years. I have a very busy teaching schedule with prep and grading time extending through each evening, so I have almost no time to cook. I love that I can simply microwave their dishes in just a few minutes, and the flavor is great. You can choose from a number of options. Almost each is accompanied by rice or pasta and I try to avoid those, but the food and flavors are fresh and appealing.

January 25, 2017
Unprompted review
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Reply from TableRunner

Thank you for your review. We really appreciated this type of feedback. Our kitchen team and food scientists are working to develop methods to offer more vegetables in the meals so keep a look out for future menus. We're sure they won't disappoint.

The TableRunner Team

Rated 5 out of 5 stars

TableRunner is well worth it

TableRunner is one of the best decisions that we have made. We found ourselves in a spot where we wanted to eat well, but were just too busy to cook every night. Even with so many options available for food delivery,most don't leave you with that "I'm glad I ate that" feeling. TableRunner sends fresh, great tasting meals straight to your house, weekly. Just 25 minutes in a hot oven and out comes a meal that you'll enjoy eating, and won't regret having eaten later on. We've been customers for a while now, I believe over a year, and have no regrets.

January 25, 2017
Unprompted review
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Reply from TableRunner

Tim and Sue,

Thank you for your continued loyalty. We love to read reviews about how the service is working for our members and this one is no exception. We're so glad to be providing you an experience that is working with your lifestyle and we hope you will continue on. Please don't hesitate to let us know if we ever miss the mark or if you have any suggestions for making the service better for you. Our Member Service team is available M-F from 9 to 5pm to assist in any way we can. Thanks again.

The TableRunner Team

Rated 4 out of 5 stars

Overall Satisfied

In my opinion Table Runner seems to be a great company on the rise. Delicious meals, dedicated customer service and inovative changes is something that TR seems to take pride in. The only alteration I hope to see in the future is maybe more meal options and also always having the signature meals available for customers to choose from, based on popularity. My personal favorites are the chicken mole, and the meatball stroganoff. By a long shot maybe expanding the menu to breakfast food, most of us live very busy lives and never seem to be able to make breakfast in the am before work or school etc. I think others would love the opportunity to have some good breakfast options to choose from. Breakfast is in my opinion the most important meal in my family's household and if this idea is taking into consideration I will be one satisfied customer. Thank you TR for making your presence felt in the food industry, amongst other competitors I will always choose Table Runner.

January 25, 2017
Unprompted review
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Reply from TableRunner

Ryan,

Thank you for your review. We are definitely working to make our menu more appealing to our members and we greatly appreciate your feedback. We're still relatively small and have to make sure our dinner menu is the best it can be before we move on to any other endeavors. We have brought up adding a breakfast menu in the past and as we continue to grow, there's always a possibility that we may expand our menu to include breakfast, lunch, dessert, and a menus that conform to specific dietary needs. When those become available, we will be sure to let all of our members know.

The TableRunner Team

Rated 1 out of 5 stars

Customer service is poor

No help from Customer Service. Food was good

January 25, 2017
Unprompted review
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Reply from TableRunner

Hi Jeanne,

While we are certainly sorry to hear that you were not satisfied with the service, we thank you for your feedback regarding your experience. That's the best way for us to know how we can most improve as we continue to grow!

Rated 4 out of 5 stars

Overall great concept/product but could use a few tweaks

Tablerunner at it's best is a wonderful service with delicious meals and easy ordering. I do wish there were more options for meals offered weekly, as I really enjoy some of the items, and others not so much. Have had some delivery issues in the past (marked as delivered but never showed up or delivered to wrong address), but Tablerunner support department is very easy to get ahold of and helpful.

January 24, 2017
Unprompted review
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Reply from TableRunner

Hi Alex,

Thank you for the review. We definitely value your feedback and use it to improve our service. We are in the process of determining ways to improve and expand our menu options and growing the number of menu selections is a prime focus.

In regards to delivery issues, we are constantly working with OnTrac to minimize delivery issues and we are consistently below 2% delivery issues per week. Additionally, as you have already pointed out, we are available to help resolve any delivery issues you may encounter. Depending on the circumstances and the member's preference, we can usually:

1) resend the box
2) offer meal credits
3) offer refund credit to the TableRunner account

We're glad we have been able to resolve any delivery issue(s) you've had in the past and please continue to reach out to us with any feedback and/or questions you may have.

The TableRunner Team

Rated 5 out of 5 stars

Love Them

The food that I've been receiving has been well made, tasty, and appealing in both look and taste.

January 24, 2017
Unprompted review
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Reply from TableRunner

Hi Peg,

Thank you so much! We are so happy to hear you are enjoying your meals as much as we love serving them to you! Thank you for being a valued customer.

Rated 5 out of 5 stars

Great service and fantastic food.

Before TableRunner, I used to eat out a lot since I never have time to cook. Now that I'm using TableRunner, I feel like I'm having a home cooked meal at least four times a week. Then I reserve eating out for the weekend. Great service! Would absolutely recommend to other young professionals like myself.

January 24, 2017
Unprompted review
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Reply from TableRunner

Hi C.J

Thank you so much for the wonderful review. We are so delighted to hear that you have been pleased with your TableRunner experience and we look forward to providing your meals for many more weeks to come!!

Rated 4 out of 5 stars

Easy and yummy if you can afford it.

I have enjoyed having Table Runner, which was given to me as a gift from a friend who purchased it at Costco. It is convenient, high quality, tasty and fresh food. Although the packaging is degradable, however, it is an excess amount of material and waste for the four meals I get delivered weekly. Also, the cost is too excessive to justify for me to feed my family on a regular basis. The $100 gift covered one meal for 6 people. It was fresh like a homemade meal, but easily 5 times more expensive than making it myself, especially for Mac n cheese. Absolutely worth it for those who have little time to shop and cook, who can afford the service and appreciate nutritionous food.

January 24, 2017
Unprompted review
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Reply from TableRunner

Hi Gretchen,

Thank you for your review. We're glad you gave TableRunner a try and even though the service does not work for you, we're glad you see the potential value in it for others. We recognize that TableRunner is a premium service but when you think about the cost savings associated with having meals delivered conveniently to your home, time saved on meal planning and cooking, and all the free meals you receive over the life of your TableRunner membership, it's actually quite affordable.

In regards to the packaging, food safety is our number one concern. The packaging used to deliver your meals ensures that the food stays under 40°F from the time it leaves our kitchen to the time that you are able to retrieve the meals from your front door and place them in your refrigerator. Any meal delivery services that are not using a comparable amount of packaging are cutting corners with the safety of their food. Again, we thank you for your review and we hope you consider using the service again in the future.

The TableRunner Team

Rated 3 out of 5 stars

Convenient but too heavy

Nice, homemade meals to warm. Very convenient for busy working family. But options are too heavy calorie-wise. We gained weight while ordering Tablerunner, so switched to a lighter meal delivery service,

January 24, 2017
Unprompted review
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Reply from TableRunner

Hi Suzanne,

Thank you so much for your feedback! Keep an eye out for menu changes- as we continue to grow we certainly plan to offer a wider range of options as well as make more frequent updates! :D

Rated 5 out of 5 stars

Delicious meals

My son gave me Tablerunner for Christmas and I had no idea what it was at first. When I received my first set of four meals that were delivered to my front door, I immediately called him and said, "I have dinner and lunch for several days!" The meals are very delicious and the portion sizes are quite large which means I can have half for dinner and half for lunch on another day.

I highly recommend Tablerunner for anyone looking for a cooking and meal preparation alternative.

January 24, 2017
Unprompted review
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Reply from TableRunner

Hi Viena,

Thank you so much for the great feedback! I'm so glad to hear you're enjoying your meals! We are definitely happy to serve you!

Rated 5 out of 5 stars

Tablerunner

Great service. We tried competitors like Blue Apron. Table Runner costs the same without the hassle and bigger portions and tastes great!

January 24, 2017
Unprompted review
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Reply from TableRunner

Hi Micheal,

Thank you so much for sharing your TableRunner experience. Your feedback is greatly appreciated. We are so happy to hear you are enjoying your TableRunner meals!

Rated 5 out of 5 stars

Yummy food

TableRunner is great! I love the convenience of not having to cook ! My toddler loves the pastas !!

January 24, 2017
Unprompted review
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Reply from TableRunner

Hi Ashley,

That seems to be a common thing among toddlers. I hear from many of our members that their young children love the pastas. This is great insight. Thanks so much for your review.

The TableRunner Team

Rated 4 out of 5 stars

Good food. On time delivery.

Great stuff. Would recommend to friends and families.

January 24, 2017
Unprompted review
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Reply from TableRunner

Hi Alex,

Thank you so much for your feedback. Did you know TableRunner has a referral program? For everyone you refer to TableRunner, you'll both receive $30 off your next delivery!

Rated 1 out of 5 stars

Impossible to cancel.

You people never stop! I cancelled my order twice now. I do not want your product any longer. Stop signing me up.

January 24, 2017
Unprompted review
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Reply from TableRunner

Hi Matt,

I'm so sorry this this email caused you to believe your account was not cancelled. Rest assured, your account has been cancelled since August of 2016 and you will not receive and deliveries. We apologize for any confusion. Please feel free to contact member service at members@tablerunner.com with any further questions or concerns.

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