Tailored Life Solutions - Life Insurance  Reviews 

414
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being extremely patient, helpful, and professional during every single conversation. Many people highlight that advisors take all the necessary time to answer questions thoroughly and ensure complete understanding. Consumers note that the customer service is truly outstanding, making the entire onboarding process wonderfully straightforward and stress-free. Reviewers appreciate receiving clear explanations and valuable guidance that genuinely help them choose the right insurance options for their needs. Individuals feel well supported and well informed from start to finish, highlighting a remarkably smooth and pleasant overall service journey.

What people talk about most

Staff

Customers had great satisfaction with the staff, consistently describing advisors as friendly, knowledgeable,... See more

Customer service

Customers consistently note positive experiences with customer service, praising advisors for being... See more

Service

Consumers find service to be exceptionally satisfying, expressing great appreciation for the professional and... See more

User experience

Reviewers highlight great satisfaction with the user experience, expressing appreciation for staff members... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an amazing employee in Georgia Crage this company has. After receiving numerous calls, as we do, offering us better life insurance, and the fact I'd only signed up to another provider in June, Ge... See more

Rated 5 out of 5 stars

Absolutely brilliant, would highly recommend these. James was very professional and very accommodating to what I needed from the policy and options that suited me best. Went through absolutely everyth... See more

Rated 5 out of 5 stars

James (Jamie) is someone this company should be extremely proud of! He spent a lot of time putting together a policy that suits me and I’m extremely satisfied with his courteous manner and professiona... See more

Rated 5 out of 5 stars

Hannah Phillips with whom i dealt with was absolutely lovely , so caring , understanding , efficient and most of all so patient. If everyone you dealt with in varies companies , for varies reasons... See more


Company details

  1. Life Insurance Agency

Written by the company

We are a team of expert Protection Advisers with years of experience in the Financial Services industry. We specialise in finding our customers the most suitable policy to suit their specific needs. We offer advice on Life Insurance, Critical Illness Cover, Family Income Benefit, Whole of Life Plans and Income Protection. We offer these products from a range of the UK’s top providers to ensure you get the best suitable plans available. We strive to offer our customers the best experience by giving help and advice on all the relevant options. Our advisers will take the time to understand your circumstances before explaining and recommending a product and solution. Tailored Life Solutions Ltd is authorised and regulated by the Financial Conduct Authority (972791).


Contact info

4.9

Excellent

TrustScore 5 out of 5

414 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(414)

145 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful explaining everything in a…

Very helpful explaining everything in a way I could understand very happy . There was no sale pitch just explaining what would be better for myself if I purchased plan . And Toula who I was speaking too was great .

April 22, 2026
Unprompted review
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Rated 5 out of 5 stars

My experience was very welcoming

My experience was very welcoming, the gentleman I was talking with, Jamie, was very very helpful, he literally went above and beyond to make me feel comfortable about what I was venturing into...he explained absolutely everything.....such a pleasure to be in his capable hands.

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

Conerns

I emailed the company info address 5 days ago to ask them to verify a caller's ID/email addreess in relation to a review of life insurance cover.
They have not replied.
This set 'alarm bells' ringing for me for two reasons
1. If the caller is legitimate they should provide reassurance to a potential customer.
2. If the caller was not legitimate, they should want to explore who is using their company name to gather personal data.

April 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Jamie was very professional

Jamie was very professional, and handled and explained in depth any questions or reservations I may of had. Very knowledgeable in the type of life insurance policies.
Very very clear and articulated information over clearly.
Thank you so much Jamie

April 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Hannah was absolutely fantastic

Hannah was absolutely fantastic. Really easy to talk to, spoke through each step clearly and made sure that I got a policy that fit within my budget.
Customer service was through the roof and I looked forward to her call back :)

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Rayhan Miah

Rayhan Miah, was excellent, went above and beyond answering my detailed questions. Getting back to me with information. Multiple quotes with different parameters. I am very grateful for his patience.

March 25, 2026
Unprompted review

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