Great customer service, quick despatch and tracking. Beautiful product. I bought the infinity knot with matching earrings for my wife this Xmas. We've had a tough year so wanted to give her a personal... See more
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Company details
- Jewelry Store
- Costume Jewelry Shop
- Gift Shop
- Jewelry Designer
- Jewellery Manufacturer
- Jewelry Repair Service
Written by the company
At Talia-Rae, we believe jewellery should do more than simply look beautiful it should mean something. As a family-run brand, we create handcrafted pieces that carry emotion, connection, and purpose. Every item is thoughtfully designed with love and made to celebrate you, your story, and the people who matter most in your life. We operate with trust, dedication, and a genuine passion for our craft. From careful material selection to strict quality control, each piece is made to last and designed to make you feel confident, elegant, and connected. Whether you’re gifting a loved one or treating yourself, our mission is to bring people together through meaningful jewellery that resonates. Why Customers Choose Talia-Rae • Fast and reliable global delivery • 24/7 customer support • Transparent pricing with no hidden fees • Experienced and detail-driven craftsmanship • Handcrafted, meaningful jewellery made with care • Strict quality control for every product • Money-back & satisfaction guarantee • A brand built on family values and trust Our Commitment We’re dedicated to offering a luxury experience that is simple, friendly, and deeply personal. From your first visit to the moment your jewellery arrives, we want you to feel valued, understood, and completely satisfied. Thank you for choosing Talia-Rae. We’re excited to be part of your story.
Contact info
Smart Storage Ltd 100, Derby Road, L20 1BP, Liverpool, United Kingdom
- contact@talia-rae.com
- talia-rae.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
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Beautiful Necklace.
We ordered a necklace for my daughters birthday. Really pleased with it. Quick delivery also.
Does what it says on the box!
Thank you for sending me a replacement…
Thank you for sending me a replacement daughter necklace when the first order was lost in delivery
Reasonably priced product
Reasonably priced product. Arrived promptly. My fiance loves it.
Still haven’t recieved
Still haven’t recieved, it was a wedding gift for my daughter of which was abroad, I have returned today & it still hasn’t arrived so I’m not very happy atall to be honest

Reply from Talia Rae
I bought a necklace with a pendant for…
I bought a necklace with a pendant for my partner ( soulmate ), it was delivered on time and was perfect. My partner absolutely loved it!! p.s. the wooden box was perfect.
Purchased as a 21st present
Purchased as a 21st present. It looks very good and reasonably priced.
Terrible company
Terrible company , rude on email ( Will was the staff member ) . I made a genuine mistake and ordered x2 in error of each item in basket . Have returned the item as requested over 10 days ago , I have proof of receipt they have signed for it , no response to my emails and no refund . Next step will be trading standards for my refund process . AVOID THIS COMPANY
A little disappointed the earrings are…
A little disappointed ghe earrings are not aa luminescent aa the necklace. I think this I because they are smaller and so don’t have a hole behind them. So whilst I love the necklace I’m not as happy with the earrings .
Very poor customer service
Very poor customer service , I have sent over 6 e mails and had no reply I waited over 15 days for my delivery I paid next day for and it was not here for Christmas and you took the opportunity off me to celebrate with my wife to be .. you ruined my Christmas and your lack of customer care , I would not recommend you to my worst enemy .

Reply from Talia Rae
I have used this company a few times at…
I have used this company a few times at first was happy with what I received but my latest purchases have been very disappointing a ring with a stone that fell out a few days later and the same with a matching necklace I will no longer be spending money them and would advise be careful what u buy if you buy from here

Reply from Talia Rae
Very pleased with the Necklace and nice…
Very pleased with the Necklace and nice box as well. Cannot provide a photo of it on as it's a gift. The customer service was very good as when I purchased the Necklace, I had the message to my Daughter and then I saw you could have to Our Daughter. I contacted them and said if it was possible to change it. They said they would and were true to their word.
Recieved a gift from partner for…
Recieved a gift from partner for Christmas.
Unfortunately the item is unstable and would like to return.
Gift arrived on 19th December.
Returns policy is only 14 days, even over Christmas period?
Have tried to contact Talia Rae via email with no response.
Necklace and earrings are unused and still in original packaging however earrings are unable to be returned?
Getting no response and have no idea if I am able to return these items.
Wouldn’t recommend and would never use this site again.

Reply from Talia Rae
Great service well pleased big thanks
My Wife’s eyes lit up when she opened…
My Wife’s eyes lit up when she opened the box.
Very impressed with the chain and heart thankyou very much.
My daughter loved her necklace
My daughter loved her necklace, the words written in the presentation case brought tears to her eyes.
The order process and delivery were good and the presentation/gift bag was a nice finishing touch to the gift.
Has been trying to get in touch with…
I have been trying to get in touch with Talia-Rae customer service team for nearly a week now. Send emails, followed the instructions on there website and no response. I am trying to change jewellery over or get a refund and after numerous emails- no response.

Reply from Talia Rae
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