I was a bit scared about trusting my finances to Tally Money but I found the cash many to do what it says on the can and the application was simple and quick. I received the Bank card quickly. I only... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I’m interested in this way of banking but need to speak to someone wit( some important questions and unable to find a telephone number. I need to know fees and any hidden charges. How wou... See more
Company replied
Only 4 stars because it took a while to actually get an account set up with Tally. However, from once it was up and running I have had no further problems. I like the idea of having my money in gold r... See more
Company replied
I’ve read your negative reviews and seen some pretty ridiculous reviews including one that hadn’t even joined tally yet. So I’m making no pretences, I’m genuinely considering joining because I can’t... See more
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Company details
Written by the company
Tally is the world’s first non-fiat currency to be issued into personal accounts.
Contact info
North West House, 119 Marylebone Road, NW15PU, London, United Kingdom
- support@tallymoney.com
- tallymoney.com
4.1
Great
668 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Had trouble signing into app as I…
Had trouble signing into app as I hadn't accessed it for a long time. Left my number on recorded message and received call back after about 20 mins. I got all the help I needed to update some details and get logged into the app. Also given advice about the new app features. Very satisfied with the service and the app and very pleasantly surprised at my present balance!
April 24, 2025
Unprompted review
Reply from TallyMoney
We’re so pleased everything was sorted quickly. With gold rising more than 30% over the past year, it’s great to see your savings growing stronger too. Thanks for your trust and support!
-Team Tally
Good app
Good app, everything is simple and it's nice it works as a bit of an investment.
April 16, 2025
Unprompted review
Reply from TallyMoney
Thanks a bunch, Ian! Keeping things simple and stacking value one tally at a time – that’s how we roll. Glad you’re enjoying the golden ride!
-Team Tally
Weekend sign up.
Signed up on a Sunday without a hitch and added a nominal sum but was mystified as to how to to take part of it out again. On Monday however the payment button appeared and all is clear and nominal sum back into account.
As CGT has to be paid on any gains I plan to use it for long term savings and will pay in when gold is not so overbought.
Early days but so far so good.
April 13, 2025
Unprompted review
Reply from TallyMoney
Hi Graham, thanks for sharing— now that everything’s up and running, setting up a standing order is a brilliant way to become a regular saver — no faff, just steady gold stacking. Welcome to the golden side! 💪
-Team Tally
Very easy to join early days yet but so…
Very easy to join early days yet but so far very impressive
April 7, 2025
Unprompted review
Reply from TallyMoney
Easy join? Tick. Early wow-factor? Double tick! Thanks for the props, Mark! :)
-Team Tally
Easy Banking
I’ve been using TallyMoney for a few months now, and I have to say it’s been a game-changer! The app is incredibly user-friendly, and the ability to manage and grow your money without hidden fees or the usual banking complexity is refreshing.
What sets TallyMoney apart is the customer service – they’re responsive, friendly, and genuinely helpful when you have questions. The ease of transferring funds and tracking your spending has made budgeting more manageable and less stressful for me. Overall, TallyMoney is a reliable, convenient, and transparent solution that’s definitely worth checking out if you’re looking for a simple and modern way to handle your finances!
March 17, 2025
Unprompted review
Reply from TallyMoney
A game-changer, you say? We love to hear it! 🚀 Thanks for saving and spending smarter with TallyMoney :)
-Team Tally
great as a holiday spending card
The app works smoothly. I enjoyed saving on FX fees when using my tally card abroad :)
March 1, 2025
Unprompted review
Reply from TallyMoney
Smart spending abroad? You’ve cracked it! Now make sure your mates aren’t throwing money away on FX fees next time. 💳💛 Send them your referral link and grab 100 tally each!
-Team Tally
Can't transfer urgently needed funds as…
Can't transfer urgently needed funds as forgotten password. Can't change in the app via reset password function and customer services are no help. I could seriously lose a property purchase because of this. Tried to close account but password also required. My problem was escalated 2 days ago and I've heard nothing further despite telling them it was urgent.
March 13, 2025
Unprompted review
Reply from TallyMoney
We’re really sorry you had this experience—it’s absolutely not the level of service we aim for. We understand how important access to your funds is, and urgent issues like this should always be handled swiftly. If there’s anything else we can do to help, please reach out—we’re here to support you!
-Team Tally
A great product supported by helpful…
A great product supported by helpful staff.
Love being able to easily save gold, and its amazing having the freedom to use my gold like money anywhere in the world. Whenever I've had queries the support team really goes out of their way to quickly respond. It's one of the few products/services where I've felt genuinely cared for.
February 4, 2025
Unprompted review
Reply from TallyMoney
Thanks, Jon! Money should work for you, not the other way around! 🚀 Glad you’re enjoying the freedom, flexibility, and first-class service that comes with Tally.
-Team Tally
Good customer service
Good customer service. I had a few issues at start but were very helpful.
February 7, 2025
Unprompted review
Reply from TallyMoney
No waiting on hold for hours or robotic replies—just good old-fashioned customer service. 💛 Thanks for the love—we’re always here to help!
-Team Tally
I’m very happy with Tally
I’m enjoying this method of being exposed to the gold market. It’s very cost effective and really easy to use.
March 13, 2025
Unprompted review
Reply from TallyMoney
Forget the complicated gold investments—Tally makes it easy, cost-effective, and way more fun! 🎉💰 Thanks for being part of the revolution :)
-Team Tally
Happy to have my savings in Tally
Happy to have my savings in Tally, support is always super responsive when needed
March 13, 2025
Unprompted review
Reply from TallyMoney
Now that’s what we like to hear! 💛 Your savings are safe, your questions get answered, and your financial future is looking shinier than ever. Thanks for the support, Max :)
Really happy I have this as an…
Really happy I have this as an alternative from the standard banks. Knowing I have something in gold put away gives me confidence that I have a back up. Plus I love the tally card it looks like no other bank card but more like piece of art. I have never had an issue using it to purchase anything as I just use
like other bank cards but l love knowing I have something in gold.
March 13, 2025
Unprompted review
Reply from TallyMoney
No bank dramas, no devaluing savings—just real gold and a card that makes your wallet look fancy. Love to see it! 💛 Thanks for the support, Trish! :)
-Team Tally
Great service
Great service, support team takes no longer than a day. It took 5 days for the card to arrive
March 13, 2025
Unprompted review
Reply from TallyMoney
Appreciate the feedback! We’ll take ‘great service’ any day—hope you’re loving your new card!
-Team Tally
Simple Gold Ownership
I've had a TallyMoney account now for 4 months and thoroughly enjoy the simplicity in which I can buy and sell gold.
No desire to endure the rollercoaster of stocks & shares, and with bank's offering little to no incentive to hold cash, gold appears to be a solid investment.
I will be looking to hold gold as a long term investment and finger's cross, we can enjoy some bumper and consistent returns moving forward.
Would recommend giving it a go!
November 4, 2024
Unprompted review
Reply from TallyMoney
Long-term thinking for long-term rewards—that’s the way to do it! Thanks for trusting Tally with your savings. :)
-Team Tally
Great product
Great product, app very well designed developed and excellent support . Some app based banks institutions could learn from Tally about how to handle customer relations and relationships.
March 13, 2025
Unprompted review
Reply from TallyMoney
Simple, smooth, and customer-first—that’s how we roll! Thanks for the love and support, Mike!
-Team Tally
Super simple experience
February 5, 2025
Unprompted review
Reply from TallyMoney
Thanks for your support—Tally’s here whenever you need us. Stay golden!
-Team Tally
fantastic service
March 12, 2025
Unprompted review
Reply from TallyMoney
Thanks for trusting us, and here’s to keeping things golden for you.
-Team Tally
I love this money app
I love this money app, although not a "proper bank", this app is pretty amazing- easy to use, simple interface and the customer services are really good too. Thank you for helping me in my circumstances- very much appreciated!!!
March 12, 2025
Unprompted review
Reply from TallyMoney
So glad you’re enjoying your TallyMoney account! We’re here to keep things simple, smooth, and stress-free.
-Team Tally
Explains things well
Explains things well, good app! Useful with Trump being president
March 12, 2025
Unprompted review
Reply from TallyMoney
Appreciate the review, Philip! Whatever happens out there, Tally’s here to keep things simple and strong.
-Team Tally
Unique way to owning and selling /…
Unique way to owning and selling / spending gold. Cust service excellent as well. Recommended
February 4, 2025
Unprompted review
Reply from TallyMoney
Thanks for trusting TallyMoney to protect your money!
-Team Tally
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