Tanner Shoes Reviews 134

Ok, here I am again with my full story. I had ordered 4 pairs and after waiting for maybe two weeks I called my bank for fraud as I felt scammed. The bank refunded the credit card charge and replaced my credit card. They investigated and later said that my credit will be rescinded because it was no fraud based on their investigation.
Guess what??? I got the shoes three days ago, after almost a month. The design looks great and it feels comfy. I am not a real expert on leather so I don’t know the quality or how long they will last but I am not too worried because I did not pay the earth. I am actually happy to get the shoes that look good on my feet and feel comfy.
Now I am increasing my rating to be fair and to acknowledge the fact I received the product. Did I get my product and am I satisfied? Yes. Is it a good business practice? I don’t think so. I do not believe in their story of some American couple closing their business. They ship from China and tracking is not as easy. Nobody responded on the phone but they responded to my email in a somewhat repetitive and robotic manner. I just sent a thank you email to them for sending my shoes.
Now I have no final recommendation to you. If a pair lasts at least a year, it’s possible I will buy again, but will have more realistic expectations knowing what I know. I doubt they’ll have very many repeated customers though.

Saw an intriguing commercial. "We've been in business for 34 years making hand made leather boots". Clicked on the website. Very obvious that the two people shown, an older man and woman, he with a grey head of hair and beard, she with gray hair, both smiling and holding boots, ARE A.I. GENERATED! The address, 5660 Glades Road
Suite 550 - 1197 Boca Raton, FL 33442, DOES NOT EXIST, on google maps it will intially show the middle of a highway in a residential section. Remove the "Suite 550 - 1197" and it will again dump you in the middle of a highway with no business matching it on any side. The website, tanner-shoes.com, did not exist before December 2024. (wayback machine verified). The phone number, 754-289-1187, goes to an automated voice mail, that in and of itself isn't bad, but the recipient isn't even Tanner Boots. They list boots for 350-400 dollars, but "slash the price by 78%" down to 75 to 95 dollars. That is illegal in many states, because if the website didn't exist then there was never a time when they were being sold at the higher price, meaning you can NOT call it a "sale" like they are calling it. The boots themselves are made in China, NOT handmade in the United States. This is a key point to note, because the commercial infers by location in Florida and "handmade" that they are made in the USA. Not true at all. Avoid this company, not trustworthy in anything they say.

As much as I hate to admit it I purchased a pair of identical loafer-style shoes from Temu. On the plus side I only paid $18 for them. Workmanship is bad, no padding for the insole, and I can only use them as driving mocs.

The add itself showing the man & the couple *screams* AI, doesn’t it‽

Ad has pictures of retiring Americans but card is immediately charged to a Chinese company.

Total scam as others have stated. I clicked, then reviewed (my own fault), within 10 minutes of my order I sent a "Please cancel this order" and received a "We immediately process orders". Complete nonsense. This type of thing should be banned.

The first clue that this is false advertising is the slickly produced ma and pa YouTube commercial. Nothing is manufactured in the US anymore and shoes made of real leather would cost thousands and would be very limited stock. You can barely find a cobbler to repair shoes, who believes there’s an old couple still making shoes? Being gullible gets you separated from your hard earned cash.

I reviewed the products and was ready to purchased but noticed the logos were different where shown. One had the timberland logo on it. Search the reviews on line before purchasing.

This company, Tanner Shoes, is completely fake. The pictures look one way, but the real product is of very low quality and different from the images. Be careful.

The website says: welcome to the world of leather. they used the finest materials. They are all rubber. Top, bottom. Cheap looking and they want to refund 20%?? I am asking for 80% as I don’t think they are worth $20.
They are made and shipped from China.

2 weeks later I recieved absolute Chinese junk!
Tanner shoes is very misleading in their ad depicting 2 old folks ready to retire. In reality, these shoes are absolute junk made in China! They will literally fall off your feet in no time! Do yourself a favor and don't fall for this scam! 0 STARS!

When will I ever learn. Another piece of shit from the great Peoples Republic of China. They sent the wrong size. I take a US 8 and they sent a EU 39 which equates to a US 6. When I initially contacted them they were so apologetic but I haven't heard from them since. These people are true bastards. Don't buy anything from them or any "Chinese" company. They're scum.

This is Chinese scam. If your shoes don't fit you have to send them back to China. They are made in China and not made in the USA. They are not what they are advertised to be and not made by a ma and pa company in Florida. They are also not comfortable or orthopedic. SCAM

These shoes are cheap trash. They aren’t made of real leather. They aren’t made by people who have been in business for 40 years; they are made in China. They don’t remotely resemble the photos. I feel cheated. I would send them back but the address is in Asia and you have to pay the shipping. Don’t buy these.

Poor quality and no care instructions or even country of origin. Very disappointing

Listen I fell for the ad and thought hey let’s help the old couple out they seem so sweet and nice. That’s all AI bs. Listen who the hell buys shoes handmade in America that get shipped from china? No this is 100% a scam company and I’ve already given my credit card company the whole story. Do not fall for this. I hope they go after these scammers and shut them down. I rarely buy anything from the internet but this time I got scammed. Don’t be a victim be a victor over these Chinese scammers.

If there is 0 or negative star, I will use it! Just like the other reviews. THIS IS A SCAM!!! This is not Tanner Shoes!!! The quality in Walmart is better. This is NOT an authentic Tanner Shoes that were advertised or with the impressive video of Tanner Shoes. The leather is not even real leather. It's leatherette! FAKE LEATHER and workmanship is VERY, VERY poor. Machine made. It was shipped from China. The brand that's on the shoes is FASHION! What is that? I took pictures of the two shoes. It's not even Tanner? DO NOT BUY THESE SHOES!!!!!!

Worst quality you can imagined. Totally fabricated story line. shipped and made in China. asked to return item to China, additional cost

just absolute garbage from China, i orderd size 8.5 and what i got fit my co worker who wears size 10.5 the quality is crap, don't fall for the glossy photos.

THIS IS A SCAM!!! After three weeks or so They've sent me a plastic shoe in plastic cheap packaging.

I thought I’d done a pretty good job researching Tanner’s shoes before I purchased, but I did not. The tracking number provided showed my items were coming from china so I went back into the Tanner’s Shoes site and realized there were no telephone numbers to reach out to someone at this American Company, nor were there any USA addresses I could send mail to. I ordered 3 pair of “leather” handmade shoes (one was a pair of boots which should be heavy if made from leather) and the unopened package states that the entire package weighs a little over 3lbs. The top label shows a Coppell, Texas address but it’s on top of the original label. I ordered the merchandise on 3/5/25 and the email I received stated “we’re hand making your shoes, please be patient with us”, when in fact the distribution center is in China. Tell me, how are the shoes hand made to order but sent from China? I did not open this package and am refusing it. The USPS will not take the package as the tracking number is from YUN express aka GOFO. Take photos of everything: emails, packaging, etc, to protect yourself. DO NOT OPEN THE PACKAGE!! Refuse and return to sender even though the second shipping label is not from the initial senders address. The email I got shows return to: china address w telephone number from china and it’s at your own expense. I took the package to Coppell TX and spoke with two people working at YUN express. The young Chinese lady let me into their building, took me into their warehouse and then I spoke with a young Chinese man who agreed to take my package and return to sender. I have saved all my emails for proof of how hard I’ve tried to refuse the pkg and used Apple Pay and have filed a dispute with them. BUYER BEWARE!! This is not an American company. Other reviews show their merchandise is crap, cheap, not leather and is stamped “made in china”.