My first experience with Tanner Bolt was in regard to a small order of about 20 unique items, to be used as samples, upon which we could evaluate if the products would work for our business. Future /... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I am a new customer with tax exemption because I work for a school and was concerned the setup of the account would be a long time. Customer service was kind and quick to respond. The website very eff... See more
Company replied
A business that answers the phone and answers questions! As a business owner, I often don’t have time to go back and forth with emails or chatbots to get answers, Tanner had my questions and concerns... See more
While the product I ordered from Tanner Bolt was correct and worked perfectly, what truly amazed me was the packaging. As a long-time professional, I can confidently say this was the best-packaged shi... See more
Company replied
Company details
- #1 of 3 best companies in Fastener Supplier
- #2 of 7 best companies in Construction Company
- #2 of 21 best companies in Hardware Store
- #2 of 12 best companies in Industrial Equipment Supplier
- #1 of 6 best companies in Protective Clothing Supplier
- #1 of 8 best companies in Safety and Work Wear Store
Written by the company
Tanner is a leading industrial supply company serving manufacturers, contractors, and facility maintenance teams for over 60 years. As a full-service industrial distributor, we provide access to more than 25,000 MRO, safety, janitorial, fastener, and facility maintenance products — all from a single, reliable source. Our customers rely on us for fast delivery, knowledgeable support, and dependable inventory solutions that keep operations running without interruption. Whether you need bulk industrial supplies, critical replacement parts, or day-to-day maintenance products, Tanner helps reduce downtime and control costs. What sets us apart is simple: responsive service, deep product expertise, and a commitment to helping our customers outperform their competition. We don’t just ship products — we help businesses operate more efficiently, safely, and profitably.
Tanner - Fasteners & Industrial Supplies
Written by the company
- Committed to excellence in service, product & knowledge
- We have a long standing commitment to offering our clients trust brands at competitive prices and backing that up with superior product knowledge and problem solving. We value and appreciate our customers and work hard for them to receive the service they deserve.
Contact info
714 Montauk Avenue, 11208, Brooklyn, United States
- 800-456-2658
- websales@tannerbolt.com
- tannerbolt.com
4.8
Excellent
1K reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tanner
Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)
True Customer Service
I am a new customer with tax exemption because I work for a school and was concerned the setup of the account would be a long time. Customer service was kind and quick to respond. The website very efficient. Items ordered were delivered in a proper timeline. Updates on items and shipping were sent. What can I say, Tanner Bolt knows how to treat their customers.
December 13, 2025
Reply from Tanner
We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)
Very helpful, prompt delivery.
Juan was very helpful. My order had an incorrect item listed and Juan was able to help with the necessary correction.
December 16, 2025
Reply from Tanner
Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)
The friendly website
The friendly website, easy to order, amazing service, expedite shipping.
December 13, 2025
Reply from Tanner
We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)
QUICK SHIPPING & GREAT PRICES
December 9, 2025
Reply from Tanner
Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)
Reply from Tanner
We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)
Parts took to long to arrive
Parts took to long to arrive. Customer cancelled their JOB due to delay in parts.
December 16, 2025
Reply from Tanner
We’re very sorry to hear about your experience and know how frustrating delays can be. We take pride in our service and communication and would like the opportunity to look into this further. If you’re able to provide an order number or reach out to us directly, we’d be happy to review your order and see how we can make this right. You can contact us at websales@tannerbolt.com, and we’ll ensure your concern is addressed.
Awesome Company
Price of products are very good and Tanner's customer service is excellent!
December 16, 2025
Reply from Tanner
Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)
The order was exactly what I ordered
The order was exactly what I ordered. On time and precise.
December 9, 2025
Reply from Tanner
Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)
Reply from Tanner
We appreciate your review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)
good timing to order
good timing to order, like the product and will be ordering more today,
December 9, 2025
Reply from Tanner
Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)
First time customer
Wide selection of products, competitive pricing, fast shipping/ordering.
December 2, 2025
Reply from Tanner
Your feedback made our day! We’re thrilled the products worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)
FAST DELIVERY
November 25, 2025
Reply from Tanner
Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the service. We value your business! -Matt (eCommerce Manager)
Reply from Tanner
We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)
Great job folks
Great job folks. Even when there was a little problem you rectified it immediately. That’s what this world needs more of. Chdeers
November 10, 2025
Reply from Tanner
Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)
Had what I needed at a great price and…
Had what I needed at a great price and shipping was fast. Had my hardware the next day.
November 11, 2025
Reply from Tanner
We appreciate your review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)
While the product I ordered from Tanner…
While the product I ordered from Tanner Bolt was correct and worked perfectly, what truly amazed me was the packaging. As a long-time professional, I can confidently say this was the best-packaged shipment I have ever encountered. A fantastic first impression—thank you!
September 8, 2025
Unprompted review
Reply from Tanner
Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)
Great Company fast service
November 6, 2025
Reply from Tanner
Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)
Great overall experience
They had great prices a easy check out on the web and let us know when the item shipped.
November 12, 2025
Reply from Tanner
We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)
Reply from Tanner
Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with our service. We value your business! -Matt (eCommerce Manager)
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