My first experience with Tanner Bolt was in regard to a small order of about 20 unique items, to be used as samples, upon which we could evaluate if the products would work for our business. Future /... See more
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Review summary
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What people talk about most
Based on these reviews
I am a new customer with tax exemption because I work for a school and was concerned the setup of the account would be a long time. Customer service was kind and quick to respond. The website very eff... See more
Company replied
A business that answers the phone and answers questions! As a business owner, I often don’t have time to go back and forth with emails or chatbots to get answers, Tanner had my questions and concerns... See more
While the product I ordered from Tanner Bolt was correct and worked perfectly, what truly amazed me was the packaging. As a long-time professional, I can confidently say this was the best-packaged shi... See more
Company replied
Company details
- #1 of 3 best companies in Fastener Supplier
- #2 of 7 best companies in Construction Company
- #2 of 21 best companies in Hardware Store
- #2 of 12 best companies in Industrial Equipment Supplier
- #1 of 6 best companies in Protective Clothing Supplier
- #1 of 8 best companies in Safety and Work Wear Store
Written by the company
Tanner is a leading industrial supply company serving manufacturers, contractors, and facility maintenance teams for over 60 years. As a full-service industrial distributor, we provide access to more than 25,000 MRO, safety, janitorial, fastener, and facility maintenance products — all from a single, reliable source. Our customers rely on us for fast delivery, knowledgeable support, and dependable inventory solutions that keep operations running without interruption. Whether you need bulk industrial supplies, critical replacement parts, or day-to-day maintenance products, Tanner helps reduce downtime and control costs. What sets us apart is simple: responsive service, deep product expertise, and a commitment to helping our customers outperform their competition. We don’t just ship products — we help businesses operate more efficiently, safely, and profitably.
Tanner - Fasteners & Industrial Supplies
Written by the company
- Committed to excellence in service, product & knowledge
- We have a long standing commitment to offering our clients trust brands at competitive prices and backing that up with superior product knowledge and problem solving. We value and appreciate our customers and work hard for them to receive the service they deserve.
Contact info
714 Montauk Avenue, 11208, Brooklyn, United States
- 800-456-2658
- websales@tannerbolt.com
- tannerbolt.com
4.8
Excellent
1K reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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Fast and easy
November 4, 2025
Reply from Tanner
Your feedback made our day! We’re thrilled everything worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)
Tanner bolt got my company what it…
Tanner bolt got my company what it needed quickly. My customers were super happy thanks guys!!!
November 4, 2025
Reply from Tanner
We appreciate your review! It’s wonderful to know you’re pleased with our service. Thank you for trusting us with your project needs.-Charlie (Customer Service)
Excellent assortment of items
Excellent assortment of items, fast delivery, and good pricing. Very easy to order. Contractor friendly.
October 30, 2025
Reply from Tanner
Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)
Great experience!
Competitive pricing. Easy ordering process. Very good customer service follow through - including unsolicited email updates on shipping and delivery timelines.
Fast delivery.
October 28, 2025
Reply from Tanner
We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)
Everything arrived on time and was…
Everything arrived on time and was correct. A pleasure to do business with this company.
November 3, 2025
Reply from Tanner
Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)
Reply from Tanner
Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)
Deadline met!
Shipped super quick and got here in time for us to meet the project deadline. Great quality product as well.
October 24, 2025
Reply from Tanner
Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)
Reply from Tanner
Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Maggie (Purchasing Manager)
I was shipped 100 boxes of screws not…
I was shipped 100 boxes of screws not 100 individual screws the difference between $100 and $10,000 but they made it right! The communication was great! and how promptly the fixed the situation!
October 23, 2025
Reply from Tanner
We appreciate your thoughtful review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs.-Charlie (Customer Service)
Tanner is an important part of our…
Tanner is an important part of our installs. They are great products and the people who work there are all in with great customer service!
October 21, 2025
Reply from Tanner
Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Matt (eCommerce Manager)
Shipping
Product is good, but the shipment came with a busted open box and 1 bit was missing. They are going to replace it, but the boxes need to be thicker and maybe items wrapped more with bubble wrap to avoid the box to rip open so easy... Very friendly folks and easy to deal with...
October 28, 2025
Reply from Tanner
Hello, thank you for your feedback. We are glad the product met your expectations. We understand your frustration about the box and bit, and we'll share this with our team for improvement. We appreciate your business and hope to serve you again soon! -Carly (Marketing Dept)
Well a good friend told me about this…
Well a good friend told me about this company so I can order screws, and wow great got what I needed and quick. Thank you.
October 21, 2025
Reply from Tanner
Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)
Ordering was easy and shipping was…
Ordering was easy and shipping was fast. I had ordered something that was not in stock, and they were quick to reach out to me and let me know it would be a while before it could be shipped and helped me find a replacement.
October 24, 2025
Reply from Tanner
Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)
Reply from Tanner
Your feedback made our day! We’re thrilled everything worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)
Positive experience with Tanner Bolt
I am writing to share my positive experience with Tanner Bolt, particularly during my first bulk purchase. I recently had a customer with unrealistic lead times and expectations for a very large order.
What I appreciated most about Tanner Bolt was the quick responses I received when I had questions about my order. The customer service was truly amazing, and I believe that excellent customer service is a crucial factor in deciding whether to continue doing business with a company.
October 14, 2025
Reply from Tanner
We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Freddy (Customer Service)
Website was easy to navigate and…
Website was easy to navigate and received my product in a timely manner
October 8, 2025
Reply from Tanner
Regina, Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Gus (Warehouse Manager)
Great communication and prompt service.
October 10, 2025
Reply from Tanner
Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with our service. We value your business! -Matt (eCommerce Manager)
Tanner offers excellent quality…
Tanner offers excellent quality products and outstanding customer service. Reliable, professional, and highly recommended!
October 4, 2025
Unprompted review
Reply from Tanner
Barry, thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Charlie (Customer Service)
I needed to change the shipping and…
I needed to change the shipping and they did it without any hassle, fast and speedy.
October 8, 2025
Reply from Tanner
Justin, Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with the service. We value your business! -Freddy (Customer Service)
Stocked odd metric tool
Stocked odd metric tool. Competitive price and quick shipping. Added to our supplier list.
September 25, 2025
Reply from Tanner
Your feedback made our day! We’re thrilled the product worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Carly (Marketing Dept)
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