My first experience with Tanner Bolt was in regard to a small order of about 20 unique items, to be used as samples, upon which we could evaluate if the products would work for our business. Future /... See more
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Review summary
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What people talk about most
Based on these reviews
I am a new customer with tax exemption because I work for a school and was concerned the setup of the account would be a long time. Customer service was kind and quick to respond. The website very eff... See more
Company replied
A business that answers the phone and answers questions! As a business owner, I often don’t have time to go back and forth with emails or chatbots to get answers, Tanner had my questions and concerns... See more
While the product I ordered from Tanner Bolt was correct and worked perfectly, what truly amazed me was the packaging. As a long-time professional, I can confidently say this was the best-packaged shi... See more
Company replied
Company details
- #1 of 3 best companies in Fastener Supplier
- #2 of 7 best companies in Construction Company
- #2 of 21 best companies in Hardware Store
- #2 of 12 best companies in Industrial Equipment Supplier
- #1 of 6 best companies in Protective Clothing Supplier
- #1 of 8 best companies in Safety and Work Wear Store
Written by the company
Tanner is a leading industrial supply company serving manufacturers, contractors, and facility maintenance teams for over 60 years. As a full-service industrial distributor, we provide access to more than 25,000 MRO, safety, janitorial, fastener, and facility maintenance products — all from a single, reliable source. Our customers rely on us for fast delivery, knowledgeable support, and dependable inventory solutions that keep operations running without interruption. Whether you need bulk industrial supplies, critical replacement parts, or day-to-day maintenance products, Tanner helps reduce downtime and control costs. What sets us apart is simple: responsive service, deep product expertise, and a commitment to helping our customers outperform their competition. We don’t just ship products — we help businesses operate more efficiently, safely, and profitably.
Tanner - Fasteners & Industrial Supplies
Written by the company
- Committed to excellence in service, product & knowledge
- We have a long standing commitment to offering our clients trust brands at competitive prices and backing that up with superior product knowledge and problem solving. We value and appreciate our customers and work hard for them to receive the service they deserve.
Contact info
714 Montauk Avenue, 11208, Brooklyn, United States
- 800-456-2658
- websales@tannerbolt.com
- tannerbolt.com
4.8
Excellent
1K reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Ordered a cordless vacuum st a great price and received it within a handful of days. Great email communication. Would definitely purchase from them again.
September 22, 2025
Reply from Tanner
Thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Matt (Marketing Dept)
Reply from Tanner
Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. -Maggie (Purchasing Dept)
TANNER BOLT KEEPS A GREAT INVENTORY
TANNER BOLT HAD THE ITEMS I NEEDED AT A FAIR PRICE AND SHIPPED THEM QUICKLY.
October 1, 2025
Reply from Tanner
Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the product and service. We value your business! -Brittany (Marketing Dept)
Reply from Tanner
Roger, Your feedback made our day! We’re thrilled everything worked out well for you, and we’re grateful for your support. We can’t wait to serve you again. -Brittany (Marketing Dept)
Reply from Tanner
Jim, Thanks for the positive review! We’re always striving to provide great products and service, and we’re happy to hear we delivered. - Eddie (Marketing Dept)
The product was backordered 5 days and…
The product was backordered 5 days and it took 30 days to get the order.
September 19, 2025
Reply from Tanner
Thank you for your review. We understand your frustration about backordered items. We'll share this with our team for improvement. We appreciate your business and hope to serve you again soon. -Carly (Marketing Dept)
Product was great quality and just as…
Product was great quality and just as described. Timely shipping and well packaged
September 17, 2025
Reply from Tanner
Hello, thank you for your feedback. We are glad the product quality met your expectations. We understand your frustration with shipping and we'll share this with our team for improvement. We appreciate your business and hope to serve you again soon! - Carly (Marketing Department)
Tanner was the best price that I could…
Tanner was the best price that I could find on 3-8” Lokbolts. Fast shipping (2 days)
September 17, 2025
Reply from Tanner
Thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the price and service. We value your business! -Brittany (Marketing Department)
Reply from Tanner
We appreciate your review! It’s wonderful to know you’re pleased with your order. Thank you for trusting us with your project needs. -Eddie (Marketing Department)
Reply from Tanner
We truly appreciate your kind words! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Matt (Marketing Dept)
Easy to place order online
September 19, 2025
Reply from Tanner
Shirley, your feedback made our day! We’re thrilled the order process went well for you, and we’re grateful for your business. We can’t wait to serve you again. -Charlie (Customer Service)
Tanner did not have the number of…
Tanner did not have the number of screws that I ordered, and I had to substitute another screw that was not an equal to my original order.
September 18, 2025
Reply from Tanner
Hi there, we are so sorry we didn't have the screws you originally ordered and that you had to substitute with a different type. We regret the inconvenience this caused and appreciate your feedback. We look forward to serving you better on your next order. -Carly (Marketing Dept)
The online process was user friendly
The online process was user friendly, fast and easy. After my order was placed there was plenty of email correspondence regarding the order, including tracking.
September 9, 2025
Reply from Tanner
Nancy, thank you for the positive feedback! We are so glad that you were satisfied with our online experience, communication, and order tracking. We are excited to serve you again! -Maggie (Purchasing Manager)
The ordering process was easy
The ordering process was easy; however, one items in both orders was backordered. It was difficult to find information on when the item would ship, and after contacting support through chat, follow-up was inconsistent.
September 8, 2025
Reply from Tanner
Hi there, thank you for your feedback. We are so glad the order process was easy for you. We understand your frustration about backordered items, as well as shipping information and inconsistent chat support. We'll share this with our team for improvement. We appreciate your business and hope to serve you again soon! -Carly (Marketing Dept)
THE EASE OF THE ORDERING PROCESS
THE EASE OF THE ORDERING PROCESS. AND YOUR STOCKING OF PRODUCTS.
September 11, 2025
Reply from Tanner
We appreciate your positive review! We are happy to hear you had a great experience and that we met your expectations. We truly value our customers and can't wait to serve you again. - Brittany (Marketing Dept)
Reply from Tanner
Hi Mark. Thank you so much for your positive review! We’re thrilled to hear you had a great experience and that we met your expectations. We truly value your business and look forward to serving you again. - Maggie (Purchasing Manager)
Speedy from the beginning to delivery
Speedy from the beginning to delivery. The prices were very competitive if not cheaper than competitors.
August 29, 2025
Reply from Tanner
Paul, thank you for your review! We’re so glad to hear everything met your expectations and that you had a great experience with us. We look forward to serving you again soon. -Freddy (Customer Service)
I did not like the fact that i…
I did not like the fact that i purchased a box of tamper proof anchors and i had to go buy a bit to install the anchors as most manufacturers provide bit when you purchase a box.
Other than that i received in a timely manner and the product is what i needed
August 29, 2025
Reply from Tanner
Hello, thank you for your feedback. We are glad the anchors arrived quickly and worked for your project. We understand your frustration about the bit not being included, and we'll share this with our team for improvement. We appreciate your business and hope to serve you again soon! - Carly (Marketing @ Tanner)
Reply from Tanner
Kyle, we truly appreciate your 5 star review! Knowing you’re happy with your purchase means a lot to us. Thanks for choosing us, and we hope to work with you again. -Matt (eCommerce Manager)
Reply from Tanner
Erik, thank you so much for sharing your experience. We’re delighted to hear that you’re satisfied with both the price and delivery. We value your business! -Gus (Warehouse Manager)
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