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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the products for their sleek design, reliability, and how well they fit their devices, with some highlighting the durability and protective qualities of cases. Reviewers often find the products to be well-made and suitable for their needs, including backpacks that are spacious and easy to carry, and cases that offer sturdy protection. However, some people were dissatisfied with product quality and functionality, mentioning issues like torn seams, unusable zippers, or products that stopped working shortly after purchase. There were also concerns about products not fitting as expected, and some customers received items that differed from what was advertised or arrived damaged due to poor packaging. Additionally, some reviewers expressed frustration with specific product designs, such as laptop compartments lacking closures or keyboards with frustrating power management.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While some customers praise the product quality,... See more

Quality

Users describe ambiguous interactions with quality. While some customers praise products as solid, well-made,... See more

Warranty

Clients share negative opinions on warranty. Many reviewers express frustration, stating that the company... See more

Based on these reviews

Rated 5 out of 5 stars

I have had the same Targus backpack since 2017 or 18 ( a model TSB21EU-70 according to the label) Not knowing about backpacks, I chose it because it was made of recycled product and it turned out to b... See more

Rated 5 out of 5 stars

I liked the bag i ordered, it’s very simple and sleek also the color is really good i love how much i can fit inside this bag and really reliable also easy to carry around the city.

Rated 5 out of 5 stars

5 stars because I got a great price on this bag (marked down to $20). I love it except (1) the pull-strips to adjust the shoulder straps are too long – they drag on the ground when I carry the bag... See more

Rated 5 out of 5 stars

My Targus Clear for IPad 10 gen fits perfectly and was simple to attach. I love the way my obverse side of the pad is easily seen. Protective covers have always been a pain to apply for me. This one i... See more


Company details

  1. #56 of 61 best companies in Computer Accessories Store

About Targus

Information provided by various external sources

Carry, Connect, & Protect Your Tech with Targus

Targus Everyday Inspired Logo

You work hard and we know it. At Targus, we spend hundreds of hours a year learning about how people work, where they work, and what they need to perform at their best. With a heritage rooted in the mobility of on-the-go-professionals, we design purposeful solutions to help you carry, connect, and protect your tech – from laptop bags to tablet cases to peripherals and universal docking stations.

Explore Our Tech Accessories

Laptop Bags
Tablet Cases
Docking Stations
USB Hubs & Adapters

Targus 35+ Years of Experience

35+ Years of Expertise

Founded in 1983, Targus debuted the original laptop bag and we haven't stopped innovating. From tablet cases to docking stations we have everything you need to protect and connect your tech.


Contact info

3.5

Average

TrustScore 3.5 out of 5

489 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor Quality, bad customer support, stingy

Bought a computer backpack with a lifelong warranty in 2014, every 2-3 years, there was a critical failure, which wasn't too bad considering I would get a replacement. But after I had fixed a Part of my backpack by hand, while being in the African Bush, and my backpack was crucial for transporting expensive camera gear, Targus denied my warranty claim. Not considering the situation at all. Bad customer support, trying to get out of the warranty whenever they legally can. 0/10 do not recommend

August 15, 2024
Unprompted review
Rated 1 out of 5 stars

Zip break and leather peels in a year

Would avoid this brand. I bought a TBB610 for USD70 for typical office use. The fake leather started peeling everywhere in a year, the main zips came loose after less than 2 years (the teeth are too thick to put them back) and the straps are too uncomfortably wide for female use.

April 10, 2025
Unprompted review
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Rated 4 out of 5 stars

I like it

I like it. It seems well made and sturdy. But it is a bit heavier than I’d like and there is no choice of colors.

March 31, 2025
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Rated 1 out of 5 stars

case does not fit new I-ad Pro…

I bought a Targus case for my new IPad Pro (M4)…the IPad did not fit into the case even though the description said it would. Had to return the case at my own expense, which was disappointing.

December 26, 2024
Rated 5 out of 5 stars

Very well made iPad case.

The Targus case I ordered for my new iPad is very sturdy & well constructed. It gives me a great deal of confidence that my tech won’t get broken while I’m working in a chaotic ER. I’m not usually impressed by the stand on most cases, they tend to flip over or collapse, but this one is well made and works. Overall I’m very happy with the purchase.

December 26, 2024
Rated 2 out of 5 stars

Poor follow up service by Targus Shipping Dept

The ‘Billing Address same as” box was checked. Billing address clearly was correct since Visa paid. But, Delivery Address was my old, 3-yrs ago address in Norman OK. Tried hard to get it changed to my current, Dallas TX address during the 6-day transit. FedEx insisted that the change could only be made by the shipper. In three separate exchanges, your shipping department refused to make this change. This cost me another $13 to have FedEx forward it after delivery (over and above the $10 Targus shipping charge for a $15 item). Because the product is exactly what I ordered, I’ve raised the review to two stars.

December 26, 2024
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Rated 5 out of 5 stars

Great backpack

I’m have one of these targus backpack and I love it so I thought I would get one for my husband. It looks great and lightweight so I’m happy. I can’t wait to give it to him for his birthday. Thanks

November 25, 2024
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Rated 1 out of 5 stars

Misrepresentation

I order some computer parts based on the photo shown. Not even close to what I was sent. Very misleading advertising. They refused to give me a refund.

November 26, 2024
Unprompted review

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