Taskrabbit Delivery (formally Dolly) Reviews 

The guys from dolly were so polite, considerate, and made lifting my 100 pound item effortless. They were so punctual and were very careful with my white carpets and didn’t even touch my walls not even once! I highly recommend!

I hired 2 people to help move. One person showed up on time and the 2nd person showed up 15 minutes before the job was complete. I’m only giving 4 stars bc the one person who showed up was amazing. I paid for 2 people though and did not get what I paid for.

Awful. Taskers were hostile and angry to be picking up a heavy armoire, despite it being pictured in the request for the delivery service. They were careless and unskilled. We felt unsafe. Our armoire was damaged in the process. TR Delivery is not available by phone or otherwise to assist customers with a hostile worker. Will NEVER use task rabbit delivery again.

I appreciated that I was kept informed of the status of the move via text messages throughout the day. It was also affordable and the movers were very professional and courteous.

Timed perfectly, wonderful delivery people!!

Awesome very helpful

Easy great experience

The driver was two hours late, and I had to cancel a meeting to wait, as pickup had to be that day. They blamed it on traffic. Then, after they loaded up, I went to my house to meet them. Again, they showed up over two hours late at 7:15 PM. Again, they blamed traffic, but I got there hours before them! I waited with NO communication from them and app said all was delivered so would not allow me to contact, and no word from them. I tried customer service, and you were CLOSED. I had no idea where my items were, and it was very stressful and a huge waste of my time (and $379). The next day, I explained to your online customer service rep, and they offered an insulting $15 toward my next delivery. I am a real estate agent who will no longer refer business and make sure others know how stressful and poor customer service I received. The delivery debacle was one thing, the poor customer service was another.

Staff is nice and did a good job on delivery heavy stuffs.

Great guys, excellent job!

The driver was friendly and delivered the package right on Time and exactly where I wanted it.

The best delivery services ever. The delivery was fast and the guys were nice

Could not pick Taskers like with Task Rabbit. One finds out who tasker is 30 minutes before. I got someone who was hostile, incompetent and could care less that he was damaging furniture that he was hired to move. He was angry that it was a heavy piece of furniture and did not want to do job. He made me and my elderly parents feel so unsafe that we asked security in the gated community to ban him. There was no phone number to call TR for support in this extreme circumstance of hostility from a tasker. Task Rabbit purposely makes it hard to get support by posting faqs in the link for support and hiding any link to email for support. There was no pick up on the option to call the number that texted me that the driver was arriving with the delivery. I would NEVER use this service again. Even though I sent a photo of an armoire with the request for delivery TR sent someone who had no idea how to handle a heavy piece of furniture and who could care less about damaging it because he was angry about having to deliver it. The person at the pick up end of the furniture delivery texted me (I was on receipt end of delivery) to warn that the delivery people were hostile about picking up a heavy piece of furniture for delivery, dragging the furniture (breaking off a piece) and struggling to load it in the truck. I experienced the same as they further damaged the furniture with unskilled unloading of the furniture. When I stood outside as they left the property to take a picture of the license plate (to give to security) the tasker got out of his car and called me a scumbag. TR clearly not only sends workers who are unqualified for a heavy lift job but also does not vet them for anger management. Clearly I should never feel unsafe when I pay for a service to deliver something. Never never again.

Two weeks after awful experience and zero response from Task Rabbit Delivery after I contacted them through their website about the experience. Not only do they make it hard to contact them by hiding customer support, but they do not respond. Confirming my decision to never again use this service.

Excellent service

Friendly movers! Efficient and careful with the items being moved.

Huge chip in dining table, left a hole in the wall in apartment which I will be charged for, and didn’t not bring the right size moving vehicle. Furniture had to be tied down outside the cargo van because it all didn’t fit. Walls were scratched up at new house during move. Had to jump in and help move furniture because they were fatigued and had a hard time moving furniture. Why should I be paying you to help you move it. Movers to to make sure to shower and clean before coming over. They had a huge odor problem! Mattress and furniture were not wrapped well. Furniture was dropped and dragged and stained.

The job got done to my satisfaction-- but the communication wasn't good. The app didn't allow me to proactively communicate with the mover-- so I had to text his cell phone. He pointed me back to the app. Additionally, there were basically no updates on timing-- and the mover wasn't rude, but lacked any friendliness... which made me uneasy.