The delivery itself was perfect. The deliverymen were professional, quick and did not even touch a wall. The computer logistics behind the delivery were very wonky, to the point that it was anno... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall great experience. Went about as smooth as possible however I wish I could see the taskers ratings when they accept the job so I had an idea of who’s coming. I felt nervous not really knowing... See more
The movers were ni e, friendly and professional. I purchased a sofa and 3 mirrors from homegoods. I noticed the black fabric on the bottom of the sofa is ripped and the brown paper on one of the mir... See more
I know it sounds crazy but I used task rabbit moving three times this week … first a quick trip to pick up a treadmill at a Sporting goods store … done within 3-4 hours .. then a small move and then a... See more
Company details
About Taskrabbit Delivery (formally Dolly)
Written by the company
Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.
How it works:
- Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
- Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
- Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.
For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.
Contact info
10800 Alpharetta HWY, STE 208-562, 30076-1467, Roswell, United States
- https://www.taskrabbit.com/delivery/support
- taskrabbit.com/delivery
4.0
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick efficient and got the job done…
Quick efficient and got the job done definitely will use the service again
September 20, 2026
Best Move Ever!
The team sent to support my move was friendly, attentive, agile, strategic, and most of all... very quick.
September 22, 2026
The team was skilled and very kind
The team was skilled and very kind. They got the job done quickly.
September 20, 2026
Terrible in that you cannot choose your…
Terrible in that you cannot choose your tasker and have conversations in advance. BAD
September 22, 2026
Delivered as expected and pleased
September 22, 2026
Disappointment
The crew was a little earlier than the agreed upon delivery window which surprised me since I wasn't home yet. They did wait about 10 minutes for me to get home. Product was delivered and installed; and the old mattresses removed. I was disappointed when I overheard the drivers say that they were taking the old mattresses to a "free" dump site in Philadelphia - now I have nightmares of my mattresses littering up some site, which is not what I would ever want to do. I paid for the removal and disposal and expected better.
September 22, 2026
The team was great- timely
The team was great- timely, efficient and took good care of my items.
September 19, 2026
Excellent and respectful delivery service!
I received my IKEA cabinets right on time. The delivery crew was very polite and handled everything with great care—they were super respectful of my new floors and carried all the boxes without using a dolly. They also cleaned up after themselves and made sure no packaging or extra boxes were left behind. Fantastic experience!
September 9, 2026
They were quick and kind.
September 18, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Was not satisfied with the price in the…
Was not satisfied with the price in the end.
September 21, 2026
Reply from Taskrabbit Delivery (formally Dolly)
Hi,
We’re so sorry for this experience, your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".
the men who delivered my bed were…
the men who delivered my bed were excellent and ever so kind and respectful
September 21, 2026
Envers worked quickly and put the units…
Envers worked quickly and put the units together professionally. He was efficient and polite.
September 20, 2026
The delivery itself was great
The delivery itself was great, but the delivery PERSON didn't even say hello nor did he look at me. He was more interested in taking a picture of my delivery and seemed not to notice I was standing there. i said thank you and he just walked out and never said a word
September 20, 2026
I have asked for a reduction in the…
I have asked for a reduction in the amount that I paid ($250) because the truck they sent which was a box truck was too small to fit the Dresser in. I had to use my own truck to haul it, the workers helped me load and unload, so I should only have to pay for their time not the amount for the truck. I have sent this request in on Monday and no one as of today, 9/23 has responded.
September 20, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.