Taskrabbit Delivery (formally Dolly) Reviews 

4,670
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 2,538 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and movers for being exceptionally professional, helpful, and courteous, which makes interactions wonderfully pleasant and productive. Consumers note that the service is consistently fast, highly efficient, and well-organized, ensuring that everyday tasks are completed smoothly. However, some customers also noted frustrating issues regarding delivery delays, scheduling difficulties, and unexpected timing changes during their relocation experience. A few reviewers experienced damaged items such as torn fabric and scratched surfaces, alongside occasional communication gaps when trying to reach customer support. Some people also felt that communication regarding arrival times could be improved to avoid unnecessary confusion.

What people talk about most

Staff

Users describe positive interactions with staff, frequently noting that the workers are professional, kind,... See more

Service

People report positive experiences with service, highlighting courteous staff who handle belongings with care... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the professional, quick,... See more

Product

Reviewers mention ambiguous feedback about product, noting that while some consumers received their items... See more

Customer service

Consumers find customer service to be mixed, as some reviewers praised the helpful cooperation, professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The delivery itself was perfect. The deliverymen were professional, quick and did not even touch a wall. The computer logistics behind the delivery were very wonky, to the point that it was anno... See more

Rated 4 out of 5 stars

Overall great experience. Went about as smooth as possible however I wish I could see the taskers ratings when they accept the job so I had an idea of who’s coming. I felt nervous not really knowing... See more

Rated 4 out of 5 stars

The movers were ni e, friendly and professional. I purchased a sofa and 3 mirrors from homegoods. I noticed the black fabric on the bottom of the sofa is ripped and the brown paper on one of the mir... See more

Rated 5 out of 5 stars

I know it sounds crazy but I used task rabbit moving three times this week … first a quick trip to pick up a treadmill at a Sporting goods store … done within 3-4 hours .. then a small move and then a... See more


Company details

  1. Delivery Service
  2. also in
  3. Courier and Delivery Service
  4. Moving Company

About Taskrabbit Delivery (formally Dolly)

Written by the company

Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.

How it works:

  1. Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
  2. Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
  3. Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.

For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

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4.0

All reviews

(4,670)

2,521 reviews in the last 12 months

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Rated 5 out of 5 stars

Will use Task Rabbit again

Task Rabbit made my move easy. The movers communicated with us and were very professional. Definitely would recommend Task Rabbit and will use again

October 5, 2026
Rated 1 out of 5 stars

Scam service

Because of the system apparently glitching out and having a “whoopsies” I had to pay $130 worth of cancellation fees because of having to reschedule my move because 2 days before my scheduled appointment it told my helpers to come- they blocked me when I tried to communicate that it was the wrong date- so I had to find new helpers- and I had to move my move date. Then next day it reopened my appointment after I already had to move things around. Terrible merge. I want my money back- my cancelations were not my fault. I will never use or recommend this service to anyone. -5 stars. Stole my money.

October 8, 2026
Rated 4 out of 5 stars

Friendly service, but slightly damaged goods

The movers were ni e, friendly and professional. I purchased a sofa and 3 mirrors from homegoods. I noticed the black fabric on the bottom of the sofa is ripped and the brown paper on one of the mirrors is ripped. The guys need to wrap the furniture when moving it from the store to someone's home to ensure it is secure. I feel stuck at this point. Camt return it. Nice guys though.

October 7, 2026
Rated 5 out of 5 stars

5 stars for all three moves

I know it sounds crazy but I used task rabbit moving three times this week … first a quick trip to pick up a treadmill at a Sporting goods store … done within 3-4 hours .. then a small move and then a last minute king size bed … always on time and quick and efficient

October 4, 2026
Rated 5 out of 5 stars

Great Service

Arrived exactly on time. Were very professional and wore rubber booties. Completed the delivery quickly and removed all the waste.

October 4, 2026
Rated 2 out of 5 stars

I wasn't sure what was going based on…

I wasn't sure what was going based on the text messages I got. I couldn't figure out how to tip my driver despite emails and texts. There never was a link. Do I have to download an app? I would not download an app. I probably won't pick Taskrabbit again, unless there is no other delivery option from a retailer.

October 6, 2026
Rated 5 out of 5 stars

Exceptional

Exceptional! The move went flawlessly. I’ve already recommended them to someone I work with who is moving. I HIGHLY recommend these guys! A+

September 12, 2026
Rated 1 out of 5 stars

They arrived 7 hours late

They arrived 7 hours late.

September 30, 2026
Taskrabbit Delivery (formally Dolly) logo

Reply from Taskrabbit Delivery (formally Dolly)

Hi Avaz,

Thanks for messaging Taskrabbit! We'd like to hear more so we can look into this for you. Could you send us a private message with the email address associated with your Taskrabbit account? Please contact our Support team by visiting our website (http://www.Taskrabbit.com) and clicking the green "Help" button.

Thank you!

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