I enjoyed the faster delivery option for my Container Store order to help me complete a water leak problem. And Abel M. delivered the item on time. Big problem though trying to get a tip to him.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #10 of 13 best companies in Delivery Service
- #4 of 5 best companies in Courier and Delivery Service
- #16 of 23 best companies in Moving Company
About Taskrabbit Delivery (formally Dolly)
Written by the company
Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.
How it works:
- Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
- Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
- Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.
For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.
Contact info
10800 Alpharetta HWY, STE 208-562, 30076-1467, Roswell, United States
- https://www.taskrabbit.com/delivery/support
- taskrabbit.com/delivery
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very professional
The process was fast
The process was fast, efficient, accurate...and all in 100+ degree weather! Well done!
The person who did the move was…
The person who did the move was excellent! Polite, kind and very capable.
Delivery of services was not good
1) I expected the person named in the app, Julio C., he was not there, two other people showed up. They were not good at time management nor packing efficiently. I still have more boxes that were never touched.
2) They tried to leave before completion, my larger items were left in the hall but they eventually moved them inside the apartment.
I am extremely unhappy with the amount of items that were moved in a four hour time period. I doubt I would use this app again..
Our delivery person was great
Our delivery person was great! He was very courteous and professional.
They wrapped the furniture where timely…
They wrapped the furniture where timely great service
Already provided a review
Terrible experience
Downgraded my service, cost me more money on multiple trips than was discounted, and several items could not be moved due to the downgrade. Will never use this service again and will actively tell people to avoid using the service. Professional movers would have been cheaper, faster, and would not have missed anything.
Kris L was very courteous and…
Kris L was very courteous and professional. His delivery was efficient and quick.
The workers were terific and then!
The workers were terific! Inability to directly communicate was horific.
It was awful I got the wrong item…
It was awful I got the wrong item delivered so I had to go back and get the closet and bring it to my client which took me all day I actually have sent you an email cause I want my money back but of course in typical Taskrabbit fashion I haven’t heard back from anybody so it sucked the whole thing sucked and I’ll never use your service again
Horrible Experience
It was a terrible experience. It was promised that there would be two delivery representatives but only one showed up and they still attempted to lift up the very very heavy table and damaged the table and didn’t show any care or responsibility for damaging the table even though he knew it was too heavy to lift. Tried to call in and no one would talk to me about it and said just file a claim and now they say it will take 4 weeks to resolve.
Absolutely horrible service
Absolutely horrible service. The worst company and service and communication. Cancelled my move and made me reschedule and miss an entire day of work. Did not let me know until two hours after my scheduled move. Finally time and one mover came. The other one was 3 hours late with absolutely no communication. We’re throwing my stuff around no sense of care and in total I was inconvenienced for over 13 hours this day.
Terrible!!!!!!
What made my experience great was that…
What made my experience great was that my mover was very polite. His communication was on point. They came in with a smile. They spoke that immediately start unloading. They offered to set up with not a problem. I was very comfortable and very satisfied. Excellent service.
May use AI-assist with repliesRead more
Not reliable
Used their services for the first time. I took the day off to accept delivery. Initially booked 12noon to 2 pm delivery time but was later rescheduled to 4 to 6pm. Task rabbit emailed me saying that because of the delay, they will give me $20 discount which I never received. On the positive side their email response is within an hour and they provided me after I asked with their customer service phone number

Reply from Taskrabbit Delivery (formally Dolly)
Professional and friendly gentlemen.
Couldn’t contact the delivery person…
Couldn’t contact the delivery person until the job was started so left in the shadows just praying everything would work. You guys kept asking me to tip. Idk if I was going to but there was no way in the UX to tip. Also I was getting 3 different text threads for the same job and none of them linked to the job it’s self even though it had actions for me to do.
Scam
Two elderlies showed up, unable to lift heavy things and refusing to load the truck, and broke a ton of stuff but due to the claims policy it doesn’t apply to loaders. Bullshit scam.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







