Tatami Fightwear Reviews 

1,356
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 465 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, noting items are well-made, durable, and comfortable. Many highlight the exceptional customer service, with staff members frequently described as friendly, helpful, and going above and beyond to resolve issues swiftly and professionally. People appreciate the quick responses and efficient order handling, including prompt delivery and easy modifications. However, some people were dissatisfied with product issues like tearing, material defects, incorrect stitching, or mislabeled items. Others found sizing to be off or were disappointed with product appearance. A few also reported orders not arriving or experiencing delivery problems, leading to dissatisfaction with the after-sales experience and fulfillment.

What people talk about most

Product

Clients share positive opinions on product quality, with many expressing satisfaction with their purchases,... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as exceptional,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Quality

People report positive experiences with quality, often describing products as excellent, well-made, and... See more

Order

Customers had positive experiences with order, praising the quality and speed of orders, with many items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m extremely happy with my new gi! It fits me perfectly and is incredibly comfortable. The fabric is lightweight and breathable, which makes training much more enjoyable. I feel agile and free to mov... See more

Rated 5 out of 5 stars

I recently had an issue with a gi I ordered, as it tore after only a few training sessions. I reached out to Tatami support, and Shelby handled my case. Shelby was friendly, understanding, and ma... See more

Company replied

Rated 5 out of 5 stars

Tatami is a fantastic supplier and I have purchased a lot of clothing now. All of my training Gi's have come from Tatami and I have also purchased several for my daughter too. We also own seve... See more

Company replied

Rated 5 out of 5 stars

We ordered a dashboard, it arrived promptly but with a defect in the material. After we provided proof, the item was replaced quickly with no issue. Accodents happen, but the service is how you dea... See more

Company replied


Company details

  1. Activewear Store
  2. Martial Arts Supply Store
  3. Sportswear Store

Written by the company

Tatami Fightwear is a Brazilian Jiu Jitsu (active wear) company. All enquiries please contact us at cs@tatamifightwear.com #TeamTatami


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,356)

444 reviews in the last 12 months

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Rated 1 out of 5 stars

Misleading for EU customers - Hidden fees

Avoid this shop if you are in the EU. They use a .eu domain to look like a European-based business, but they ship from the UK. While they claim to cover taxes, they hide "ancillary and administration fees" in the fine print. I was hit with an unexpected 17€ charge from FedEx upon delivery. This lack of transparency is unacceptable. Won't be buying again.

April 15, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hi Luis,

We're truly sorry that you've had this experience shopping with us. We've reached out to you via email to try to resolve this for you.

#TEAMTATAMI 🥋

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Rated 5 out of 5 stars

I had an issue selecting the size for…

I had an issue selecting the size for my purchase, and Shelby was very kind and helped me right away 😊

March 31, 2026
Unprompted review
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Reply from Tatami Fightwear

Hey Vanesa,

Thank you so much for taking the time to leave such kind feedback! I'm glad we were able to help 😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Replacement bjj gi

I reached out about getting a replacement BJJ gi, after mine ripped and Karen handled the entire thing with unbelievable efficiency. I didn’t even have to send more than one email — she picked it up straight away, sorted everything without any hassle, and kept the whole process smooth and stress‑free.

It’s rare to find someone who’s not only quick but genuinely thoughtful in how they help. Thanks to Karen, I had my issue resolved almost instantly and could get back to training without any delays.

She’s an absolute star

March 19, 2026
Unprompted review
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Reply from Tatami Fightwear

Hey Joseph,

We're so thrilled to hear that you had such a positive experience with Karen - I'll be sure to pass your kind feedback on to her! If you ever need us, you know where we are 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Wouldn’t use anyone else

Wouldn’t use anyone else. Delivery is superfast. And the quality in the clothing unreal.

April 9, 2026
Unprompted review
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Reply from Tatami Fightwear

Hey Ryan,

Thank you for taking the time to write about your experience - we're so glad that you were pleased with our delivery service and the quality of your new gear! You know where we are if you need us 💪

#TEAMTATAMI 🥋

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Rated 5 out of 5 stars

Best customer experience.

Best customer experience I've experienced from Ryan in the Operations Support team. Thank you again.

April 8, 2026
Unprompted review
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Reply from Tatami Fightwear

Hey Rhys,

We're so happy to hear you had a great experience with us! I'll make sure Ryan sees this, too 😎

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Top-Tier Support to Match Top-Quality Gear

Brilliant service from Harry in Operational Support - quick, helpful, and friendly.

I’ve been a Tatami customer since 2020 and they’re always 5-star, both in product quality and customer service.

April 8, 2026
Unprompted review
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Reply from Tatami Fightwear

Hey Doug,

Thank you for such glowing feedback - we'll be sure to pass this on to Harry! 😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Outstanding customer service and after sales care.

Amazing level of customer service and after sales support. Excellent service like this feels increasingly rare these days, and it truly stands out. Great quality clothing, speedy delivery and efficient after sales support team. Which makes the whole process feel stress free and effortless. I’ll definitely be ordering again.

April 2, 2026
Unprompted review
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Reply from Tatami Fightwear

Hey Lolly,

We're so glad you think so, and that you had a great experience with our Customer Experience team! We'll always be here to help🙏

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Karen responded immediately when I made…

Karen responded immediately when I made an error in my order and fixed the problem. Tatami has quality products and high quality service!

April 2, 2026
Unprompted review
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Reply from Tatami Fightwear

Hey Tom,

We're thrilled to hear Karen could help. I'll be sure to pass your kind words on 😎 Thank you for taking the time to leave such positive feedback!

#TEAMTATAMI 🥋

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Rated 5 out of 5 stars

Great customer service!

Great customer service!!
Had to make a change to my order and this was no problem at all. Handled quickly, effectively and politely.

Couldn’t have asked for more! Thank you.

April 1, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Jessica,

We're so glad to hear we were able to amend things for you. We hope you love your new gear when it arrives 💪

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Tatami is hands down one of my favorite…

Tatami is hands down one of my favorite brands for bjj. The quality is always outstanding and lasts for ever. The customer service is great to.

April 1, 2026
Unprompted review
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Reply from Tatami Fightwear

Hey Gage,

Wow, thank you for choosing us! We're glad to support you 😁🙏 See you on the mats!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Best customer service ever

The best customer service ever! We had a slight issue with an order and the response and resolution time couldn't have been faster or more pleasant. I will certainly be ordering from Tatami Fightwear again in the future!

April 1, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Emma,

Thank you for such kind words - we're thrilled to hear that we were able to sort things out for you! Happy grappling 😎

#TEAMTATAMI 🥋

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Rated 5 out of 5 stars

Outstanding customer service

My shorts arrived with a stain on it and when i reached out for a refund i was helped immediately. Outstanding customer service and friendly employees. I will defnitely continue buying from them.

March 31, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Jean-Mari,

Faulty products aren't up to our usual standard at all, but we're so glad we were able to help resolve this for you! Thank you for leaving such great feedback about the service you received from us 😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

👌 Had a problem withFedex

👌 Had a problem withFedex, tatami support service helps me a lot! Thank you

March 31, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Juri,

Thank you for such kind words, and for taking the time to leave feedback - we truly appreciate it, and we're glad we could help!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Tatami - Best customer service and Quality

Tatami is amazing! The quality of the gis are great, especially when you consider the price for them. Their customer service is second to none - I reached out to customer service about an order and I got a courteous and comprehensive response back from Karen.

BEST THING BY FAR though is the Tank gi, This thing is a BEAST - it is incredibly well made and is superb for me to get warmed up quicker during rolls. Also, will be using it when helping train the competition team as the thickness makes it harder to retain grips. This definitely will help my yeammates with their grip choices and grip strength.

The tank gi is the gi I will be recommending to anyone I meet that is looking for a gi that will stand the test of time, is heavy but still allows good movement. I loved the first one so much, I bought a second one the second I got home after my first roll in it, I would have bought more but they ran out of stock in my size...darn!

Furthermore, and often overlooked, the bag the tank gi comes in is SO MUCH BETTER than the bags that other big gi brands give. Tatami's gi bag is not one of those cheap drawstring semi back pack, synthetic material garbage that breaks in a few uses. Tatami's is so much better. First it is made from the same material as gi pants (ripstop, I think). There is a drawstring but only for to close the bag. There are two seperate, adjustable, actual back pack straps for this bag that are extremely well made and the stitching that attaches them to the bag is incredibly well done.

I have owned over 40 gis in my 23 years of BJJ and the tank gi and the bag it came in are the best I ever owned. I only wish that they had the tank gi in blue.

SERIOUSLY...if you are on the fence about getting a tank gi from Tatami, DO IT, you will not regret it.

March 26, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Zane,

Firstly, thank you for such a detailed review. We truly appreciate you taking the time to share your experience.

It's so great to hear that you're happy with the Tank gi - it is indeed an absolute beast 😎 It's great to know you're recommending it to others, and the comments about the bag haven't gone unnoticed -those details matter to us, so it's fantastic to see them appreciated!

Thanks again for your continued support! We'll see you on the mats 🙏

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Super speed customer service

I unfortunately had to cancel my order, but Karen got on it within 15 minutes. Thanks!

March 27, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Mo,

Thank you for taking the time to leave such great feedback. We're so glad we were able to catch your order before it was dispatched for you 😎

#TEAMTATAMI 🥋

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Rated 5 out of 5 stars

Great customer service

Great customer service!
Quick reply and no excitation on solving my problem as fast as possible.
Impressed!!!

March 27, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Aline,

We're thrilled to hear you thought so highly of the service you received! We'll always be here to help 😁

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Customer service that doesn’t tap out

Received my order promptly only to find one of the items had been mislabelled as a completely different size.

Got in touch with Shelby in customer service and I must confess I was peeved and imagined having to go through the whole rigmarole of packing it back up and endless forms.

Shelby sorted it swiftly and dispatched the correct item. Really good customer service and very helpful.

March 26, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey Sam,

Thank you for such kind words - we're sorry again for the initial mix-up with the sizing, but we're relieved to hear we were able to sort things out for you!

#TEAMTATAMI 🥋

Rated 5 out of 5 stars

Purchased a new Kimono

Purchased a new Kimono, tried it on ,it fitted,wore it once washed it. .Unfortunately it shrunk,I contacted Tatami and a few hours later they replied.I was asked to take measurements and photo's ,this was all done and sent of.The company again replied almost immediately this time and agreed that it had shrunk,but could not supply the original Kimono .but instead upgraded my purchase to a better Kimono. All this was done in a very short time ,cannot thank them enough for the quick response.
10 out 10 ,great company

March 25, 2026
Unprompted review
Tatami Fightwear logo

Reply from Tatami Fightwear

Hey William,

We're so glad we were able to help resolve the shrinkage issue with your gi, and that you're happy with the level of service you received. It's what we're here for 😎 Thank you for such positive feedback!

#TEAMTATAMI 🥋

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