My contact Sajina was excellent in all interactions. Prompt at replying to my questions and guided me through the process in a clear and concise way. The web based mail system is also perfect at keepi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
TaxAudit deals with the IRS and state taxing authorities, so taxpaying individuals and small businesses don’t have to. As the largest tax representation provider in the country, TaxAudit handles more audits than any other firm and also offers Tax Debt Relief Assistance to taxpayers who owe back taxes to the IRS or state government. Our customers receive expert tax representation and relief from the nightmare of facing the IRS alone.
Written by the company
May cancel within 30 days of purchase
600 Coolidge Drive, Suite 300, 95630, Folsom, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
She is very attentive and responded quickly with guidance. Walked me through step by step.

Reply from TaxAudit
EDITED After I posted the original review, Tax Audit immediately jumped into gear to help me. There wasn't much that needed done. I just needed someone to review the documents I could access and let me know if I had taken the right steps. I eventually spoke with a tax professional who was very helpful.
---------
As of 1/26/2026 I am extremely unhappy with TaxAudit. They are stonewalling me for the second time. They refuse to even answer basic questions until they receive all documents, and if you don't submit them quickly enough, they close your case. I have re-opened the same case and again am getting nowhere. The problem is they are demanding notices that I do not have. The IRS did not send them to the correct address or make them available online. It is the perfect stonewalling defense for TaxAudit to lighten their load at my expense. As of 1/26/2026 I have received more help from ChatGPT than I have from TaxAudit. And I am being forced to handle the matter myself, because the "attorney" we PAID for will not help. We are stuck in limbo land with a case co-ordinator who refuses to even pass the case on or answer basic questions until he receives documents which I do not have and the IRS is not providing. ................ If the company by some miracle chooses to work on my case or even answer basic questions I would be glad to update this review. I know what it feels like to be stonewalled. And this is it.

Reply from TaxAudit
Tax audit was there when I needed guidance and help. I am glad I did and will get for every tax year.

Reply from TaxAudit
Betsy Salomon is just the very best.
Betsy was our representative on our recent State of Oregon tax audit, and we had purchased Audit Defense through Turbo Tax. Not only does Betsy know Oregon State tax law and Federal tax laws, she is also kind, patient, thoroughly explains the process and what to expect, and is a professional, competent representative on a clients' behalf with the auditor.
I really can't express how having Betsy work with and represent us gave me a sense of peace and calm through a very stressful situation. I highly recommend Betsy and Tax Audit in general.

Reply from TaxAudit
TaxAudit give us the reassurance that they would handle our issue completely. From the moment we contacted them until the matter was satisfactorily resolved, every interaction was professional, timely and competent. We can't recommend TaxAudit highly enough!

Reply from TaxAudit
The tax professional assigned was knowledgeable, professional and responsive. Best of all we got a great result!

Reply from TaxAudit
Betsy was awesome! She clearly communicated the process and kept me updated. Betsy diligently followed up with IRS on every step and helped to resolve the issue smoothly.

Reply from TaxAudit
Worth every penny for the audit protection. Darlene was excellent—quick, informative, and kept me updated. My case was closed seamlessly. Very grateful!

Reply from TaxAudit
Unfortunately, my experience has been very poor with this company. The initial phone call for our tax return was very promising, but then they refused to speak to us the rest of the year and wouldn’t clarify any information that they told us in the very rushed phone call. You kind of just feel like you’re another number and they don’t really care about actually helping you or comminicating.

Reply from TaxAudit
Amazing experience. Gerald made the process simple and explained everything in great detail. He was available by phone at any time. I couldn't have asked for a better representative.

Reply from TaxAudit
We received truly exceptional service and support. We were treated with respect, we received regular updates, and we felt welcome to call for updates. The outcome of our service resulted in a significant decrease to what we actually owed. We genuinely appreciate the Tax Audit repressive who supported our case. She did a fantastic job and is greatly appreciated! Thank you!

Reply from TaxAudit
I never thought I needed to use TaxAudit but for the first time I did because I did something wrong on my state taxes. I was set up with a call with a great tax professional Sheila who took the time to explain what was going on and what she needed from me. After submitting all required docs, I got my adjustment and everything got handed so smoothly. I’m so glad I signed up for this service as a backup- thank you so much Sheila!

Reply from TaxAudit
Receiving an audit notification can be stressful, but our Enrolled Agent at TaxAudit Defense, Savannah, has greatly eased our anxiety. She is very knowledgeable and has given us clear instructions on what we need to do, always in a timely and friendly manner.

Reply from TaxAudit
The team was great. Very helpful, the tax expert was very professional and courtious.

Reply from TaxAudit
Betsy D. Salomon was excellent and thorough. She went above and beyond to help in my case.

Reply from TaxAudit
In all the bad that dealing with the IRS entails, I am glad I had TaxAudit coverage to work with them. Carol was very professional and courteous thru the process, which by the way, took several years to solve.
Having Carol provided me with peace of mind immediately from the first contact. She is one of those people that you can tell knows their trade in the first 10 minutes of talking with them. The outcome was on my favor, and I appreciate having them on my side
The office has a system to reply to the IRS, where they double check documents and make sure everything is in order. I highly recommend them.

Reply from TaxAudit
Great communication throughout the process. Efforts were mapped out clearly and ended with good results.

Reply from TaxAudit
Kept constant communication and gave periodic updates. No question was a dumb question. Made me feel comfortable and assured me throughout the whole process. First time really doing a large tax return. I'm so glad I purchased the extra security. Thank you!

Reply from TaxAudit
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.