The premium package was great. It would be nice if it remembered your previous deductions from last year. Instead of asking what form do you want, it should ask you. I also didn't appreciate being hi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #10 of 17 best companies in Tax Preparation Software
- #168 of 197 best companies in Financial Consultant
About TaxSlayer
Written by the company
100% accurate. Maximum refund guaranteed.

TaxSlayer is an easy-to-use online tax filing platform with unlimited support at a fraction of the cost of the competition. Trusted for over 50 years, the Augusta-based tech company successfully completed more than 11 million federal and state e-filed tax returns in 2023 and processed $20 billion in refunds.
Guaranteed Maximum Refund
Simple. 100% Accurate. Maximum Refund Guaranteed.

Contact info
945 Broad St, 30901, Augusta, GA, United States
- (706) 922-6741
- support@taxslayer.com
- taxslayer.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never any discounts when I file
Never any discounts when I file. Next year using someone else
thank you very much !!!!!!!!!!!!!!!!
It’s an event I hate to do every year
It’s an event I hate to do every year. I am a hack. The federal government is the supposed expert. All my money comes from taxes and they still can’t figure out how much to keep 🙃. Restaurants bring me my change other people send me a bill, the IRS takes and waits for me to ask for my change. Glad I have Tax Slayer helping me settle my bill with the experts 😄!
Well designed program
Very well designed app and program. User friendly and easy to navigate with imbedded instructions and advice. I have tried TurboTax and TaxAct in the past but TaxSlayer is better in my opinion.
Will definitely use TaxSlayer again next year.
May use AI-assist with repliesRead more
Bait and Switch
My final outcome via TaxSlayer was zero owed and zero returned. The first figure was an invoice for $43.99, with the federal filing advertised as "free". I wanted to check on something, so decided not to file that first day. Upon going back on the 15th, my bill was now $98.56!! They told me it was because I was over 65 and several other "reasons". All this for nothing back to me??? It certainly feels like a bait-and-switch to me! False advertising, at least! I will NEVER use TaxSlayer again and I do not recommend them!

Reply from TaxSlayer
My state return was rejected and what…
My state return was rejected and what they said was wrong with it was not the case. I have sent it 3 times and keeps getting rejected for the same reason.

Reply from TaxSlayer
it's helped me find good deductions and…
it's helped me find good deductions and credits
I had trouble uploading my investments…
I had trouble uploading my investments because I don’t have MS Excel. Tax Slayer allowed me to upload a .pdf and then contacted my brokerage to get the needed information. It saved me a lot of time!
Great support during filing but challenges at e-file
Great support by email during the filing process. However, when arriving to e-files, I hit a wall.! There was request to multiple verifications through emails, IRS web site and verification App, and could not receive the codes by email, so I got panic! the technical support on the phone was helpful to finish the e-filing. I recommend simplifying the e-filing by few steps verifications to avoid stress and check servers for promptly receiving of verification codes. In all, good experience. Will use it again.
Cost more than my refund even though it…
Cost more than my refund even though it was a simple return. also don't know if my state taxes where pain on the websight or if I am still getting a bill.
I love the ease of using Taxslayer…
I love the ease of using Taxslayer because all of our historical data is stored and Taxslayer doublechecks when things have changed. The help search is easy to use. Thank you for providing an excellent service and making tax time easier.
Software is lacking and expensive
Software lacked guidance/ features. It seems like the software is getting worse and is definitely more expensive. Not worth what they charge!!
I did everything asked to correct my…
I did everything asked to correct my state tax return, but still blocked at 11:00 pm on 4/15/2026 from filing my state return online. I made it to the main post office by 11:45 pm to deposit it. I am still waiting to hear if I filed on time or not.
Extremely easy to use interface with…
Extremely easy to use interface with guidance options that can help anyone to understand and process their taxes with confidence.
Easy process
I was fortunate to have a volunteer from AARP directed me towards TaxSlayer. I’m very satisfied with the process.
Very Happy! The program was straightforward easy to…
The program was straightforward easy to use and helped file fast. Definitely plan to stay with this company.
Price is too high
Price is too high. Been with you all for twenty years but now I have to go elsewhere
Waaaayyy Too Expensive
This system is very easy to use and it is very helpful and I have been using for over 20 years. The prices have gotten too high and I will not be using the system next year because of the Price level compared to other electronic applications.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







