TaxSlayer Reviews 

31,399
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,411 reviews, reviewers had a great experience with this company. Many customers found the product user-friendly and easy to navigate, appreciating its intuitive design and the simplicity it brought to filing taxes. People frequently highlighted the efficiency of the software, noting how it streamlined the tax preparation process and allowed for quick completion. The service is often praised for being a cost-effective alternative to other tax preparation methods, with many users satisfied with the price. However, some customers expressed dissatisfaction with certain aspects, such as the clarity of some sections and the difficulty in finding specific forms. A few other people also felt that the pricing was too high, citing unexpected charges or a perceived lack of transparency regarding costs. Additionally, some reviewers encountered issues with the website's functionality, including problems with printing PDFs or selecting free product options.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently describing the website and app as very... See more

Price

Users describe ambiguous interactions with price, with some finding the cost reasonable and even a fraction... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing satisfaction, citing great... See more

Website

Customers consistently note ambiguous experiences with the website, with some finding it easy to use, clear,... See more

Product

Customers had ambiguous experiences with the product, with many expressing satisfaction and long-term... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The premium package was great. It would be nice if it remembered your previous deductions from last year. Instead of asking what form do you want, it should ask you. I also didn't appreciate being hi... See more

Rated 4 out of 5 stars

For the most part the program is pretty self explanatory but not completely. I elected to have TaxSlayer guide me to the forms required but some sections weren't as clear as others. I will use it agai... See more

Company replied

Rated 4 out of 5 stars

Very easy to use. Set up from previous year entry - then edit for current year totals. All preliminary information carried over so don't have to reenter. Categories set up and all that was needed t... See more

Company replied

Rated 4 out of 5 stars

I have been using Taxslayer for twenty years. It's always been easy and user friendly. In recent years though, I have become concerned with the cost. It's much too high - this year it cost me over $1... See more


Company details

  1. #10 of 17 best companies in Tax Preparation Software
  2. #171 of 202 best companies in Financial Consultant

About TaxSlayer

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TaxSlayer is an easy-to-use online tax filing platform with unlimited support at a fraction of the cost of the competition. Trusted for over 50 years, the Augusta-based tech company successfully completed more than 11 million federal and state e-filed tax returns in 2023 and processed $20 billion in refunds.

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4.2

Great

TrustScore 4 out of 5

31K reviews

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4.2

All reviews

(31,399)

1,409 reviews in the last 12 months

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Rated 1 out of 5 stars

It is worst with questions that only…

It is worst with questions that only the person who wrote them understands. I like it when it closely followed the tax documents. I quit using TurboTax because of that reason. I am going to have to use something different now.

April 14, 2026
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Reply from TaxSlayer

We appreciate your feedback. Your input is instrumental in helping us continually improve our products and services. We look forward to serving you better in the future.

Rated 5 out of 5 stars

Straightforward!

Straightforward process!

Honestly, as someone who's been paying over $600 to have an accountant do my simple taxes, this was well worth the hour of time it took me to complete. I didn't realize how little my accountant was doing since I was providing all the documentation anyways. As long as my business and income stays simple and well-documented over the year, I'll be using TaxSlayer on a yearly basis. I saved more than $500.

April 14, 2026
Rated 1 out of 5 stars

When I started the cost was free

When I started the cost was free. When I finished, it was $92.

April 14, 2026
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Reply from TaxSlayer

As long as your tax return meets the requirements for Simply Free, you’ll pay nothing to file a federal return. You can read those requirements on our website. https://www.taxslayer.com/policies/simply-free/. If your return doesn’t meet the requirements for Simply Free, then you can file using TaxSlayer Classic.

Rated 4 out of 5 stars

Easy and quick

This was the easiest way to do my taxes. It was great. The only problem I had was I wanted to take off some services I didn’t want to pay for and I couldn’t find a way to delete them. I ended up paying way more than I wanted to. I will be using it again though cause my refund is already in my bank and it hasn’t even been a week.

April 13, 2026
Rated 3 out of 5 stars

Over all an ok service for simple…ok but…

Overall an ok service for simple taxes. However what they state as being free up front seems to have a cost at the back end because of some form or other that was used which wasn’t stated up front. This is irritating as I have very simple taxes. The program was simple and straightforward to use.

April 13, 2026
Rated 1 out of 5 stars

I immediately got a virus after using…

I immediately got a virus after using program. Wasn't easy to understand. It pirated the program i wanted to entered that I've been using for years. Nope never agsin.

April 14, 2026
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Reply from TaxSlayer

We appreciate your feedback. Your input is instrumental in helping us continually improve our products and services. We look forward to serving you better in the future.

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