TaxSlayer Reviews 

31,401
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 1,409 reviews, reviewers had a great experience with this company. Many people find the service easy to use, intuitive, and efficient for filing taxes, often preferring it over other software options. Customers appreciate the convenience, with features like data carry-over and historical information storage making the process smoother for repeat users. For many, the pricing is considered reasonable or a good value, especially for those with simpler tax situations or multiple income sources. However, some customers also noted concerns regarding pricing and clarity. Some people felt the pricing was misleading or unexpectedly high, with instances of costs changing or not matching initial expectations. Additionally, a few reviewers found certain sections of the program confusing or not entirely clear, making navigation difficult in specific areas.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the website and app very user-friendly, easy... See more

Price

People report ambiguous experiences with price, with some finding it reasonable and even cost-effective,... See more

Service

Clients share ambiguous opinions on service, with some reviewers expressing satisfaction with the great and... See more

Website

Customers consistently note ambiguous experiences with website functionality and ease of use. While some... See more

Product

Users describe ambiguous interactions with the product, with many expressing satisfaction and ease of use,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The premium package was great. It would be nice if it remembered your previous deductions from last year. Instead of asking what form do you want, it should ask you. I also didn't appreciate being hi... See more

Rated 4 out of 5 stars

For the most part the program is pretty self explanatory but not completely. I elected to have TaxSlayer guide me to the forms required but some sections weren't as clear as others. I will use it agai... See more

Company replied

Rated 4 out of 5 stars

Very easy to use. Set up from previous year entry - then edit for current year totals. All preliminary information carried over so don't have to reenter. Categories set up and all that was needed t... See more

Company replied

Rated 4 out of 5 stars

This is the 4th year I am using TaxSlayer. I like the convenience of it, but they are by no means perfect. One example, when preloading my 1099-R's they had 2 of them reported as Railroad 1099-R's alt... See more

Company replied


Company details

  1. #10 of 17 best companies in Tax Preparation Software
  2. #168 of 198 best companies in Financial Consultant

About TaxSlayer

Written by the company

100% accurate. Maximum refund guaranteed.

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TaxSlayer is an easy-to-use online tax filing platform with unlimited support at a fraction of the cost of the competition. Trusted for over 50 years, the Augusta-based tech company successfully completed more than 11 million federal and state e-filed tax returns in 2023 and processed $20 billion in refunds.

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We guarantee you will receive the maximum refund you are entitled or we will refund you the applicable TaxSlayer purchase price paid.

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4.2

Great

TrustScore 4 out of 5

31K reviews

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4.2

All reviews

(31,401)

1,410 reviews in the last 12 months

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Rated 3 out of 5 stars

Suckered out of 45 dollars!

I went from. Free to $45.00 for what reason? All that I had was my earnings from Social Security, that's it, nothing else! I will probably go somewhere else next time.

April 14, 2026
Rated 1 out of 5 stars

The cost to file a simple return was…

The cost to file a simple return was ridiculous! I will not be back! What makes you think you can charge what you do when I am just answering questions and plugging in numbers. I'll go elsewhere next year

April 14, 2026
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Reply from TaxSlayer

We are sorry our product did not meet your expectations this year. We aim to be the best value and service in the online tax preparation industry.

Rated 1 out of 5 stars

$2,000 tax mistake

Hello! I hope you take this into serious consideration. I will not be returning next year because of the egregious mistake that the program let slip through. One of my children was not accurately captured as a qualified dependent and for the past 3 years, I have not been receiving the child tax credit equal to $2,000 dollars each year. There was no warning, no prompt, nothing. Both of my children were inputted in the system, but one of them was incorrectly marked as NOT an American citizen. I’m not even sure if this is possible as a scenario, but nonetheless it was marked as such. Unfortunately, I will have to amend all of my previous returns since my son was born. I can only pray the IRS accepts the correction. Also, I have to pay to correct this mistake that the system allowed.

April 13, 2026
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Reply from TaxSlayer

Hi William, Thank you for taking the time to share this feedback. We’re sorry you did not have the typical TaxSlayer experience, and we’re committed to providing you with a better experience in the future.

Rated 5 out of 5 stars

Taxes made easy!

I often had to pause. When I logged back it, it felt secure and picked up where we left off.
Directions were easy to follow.
Yes, TaxSlayer slayed it!

April 14, 2026
Rated 2 out of 5 stars

I've been using TaxSlayer for 20 years…

I've been using TaxSlayer for 20 years now, and I've been happy for 18 years of tax days. No complaints with the service. But you MUST STOP with the pop-up requests to provide voluntary info. You started this last year. I don't care what reason it is for, but asking to share any of my information that does not pertain to my tax return is just plain idiotic in this day. I pay to use this web service and batting down repeated requests (over 20 times) to authorize sharing my information was frustrating in the extreme this year. It's too easy for people in a hurry to click 'yes' believing its a requirement. Get rid of any service pop-ups for paid users such as myself (free users have less argument). If you do this pop-up 'please share your information' next year-- I'm gone for good. You are not cheap and I can easily find a replacement.

April 13, 2026
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Reply from TaxSlayer

We appreciate your feedback. Your input is instrumental in helping us continually improve our products and services. We look forward to serving you better in the future.

Rated 4 out of 5 stars

I have been using Taxslayer for twenty…

I have been using Taxslayer for twenty years. It's always been easy and user friendly. In recent years though, I have become concerned with the cost. It's much too high - this year it cost me over $100 to use your service. I think it is time for your company to consider offering long-time users like myself a discounted rate. Otherwise, I may be forced to use other, less expensive options in the future.

April 18, 2026
Rated 1 out of 5 stars

Rip me off for 45 bux because I has…

Rip me off for 45 bux because I has interest 3 dollars over the limit for free.

After your pathetic non response I now rate you at 1 star-less if availalble.

April 12, 2026
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Reply from TaxSlayer

Thank you for taking the time to share this feedback. We’re sorry you did not have the typical TaxSlayer experience, and we’re committed to providing you with a better experience in the future.

Rated 5 out of 5 stars

Have used Taxslayer since they first…

Have used Taxslayer since they first came. Have always had a great experience. Easy to use and makes the whole process much easier. Would highly recommend them to anyone.

April 14, 2026
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Reply from TaxSlayer

We appreciate your kind review. Thank you for being a loyal TaxSlayer!

Rated 5 out of 5 stars

I’ve been using tax slayer for years

I’ve been using tax slayer for years. I do like the way the system holds onto previous years and makes it that much easier. I feel that once you start using the system, it’s best to stick with it and tax slayer has always been good to me.

April 13, 2026
Rated 1 out of 5 stars

Worst tax experience of my life

Worst tax experience of my life. Still not accepted by the IRS. Listed responses as to why were simply unacceptable. The AGI from 2024 did not solve the problem . I’ve attempted to fix my return six times. Finally just mailed it in. The $122 or whatever I spent is a complete ripoff… as you could not get my return accepted. Please refund my money.

April 15, 2026

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