TOBEFRANK Reviews 50

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Items never arrived. Reached out to the company multiple times but received no response. Contacted my bank who issued me with a chargeback refund which apparently TOBEFRANK are now disputing. They see... See more

Rated 1 out of 5 stars

Shocking service. Paid for 2 items and only got 1. Emailed multiple times asking for the other item to be sent and have have not a single reply or acknowledgement. They owe me money at this point as p... See more

Rated 1 out of 5 stars

I made an order on March 22. Delivery was supposed to be within a week, but it didn't arrive. I contacted the company several times over emails and social media, but there was no response. It's a sham... See more

Rated 4 out of 5 stars

They took 2 weeks to arrive and there was no dispatch notification, so I was starting to get worried my order wouldn’t arrive like the previous review. I ordered a pair of cargo joggers, this is my th... See more


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1.6

Bad

TrustScore 1.5 out of 5

50 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent!

Easy to order, arrived in very good time, fantastic quality product and I can’t wait to give it to my husband for Christmas! Thank you

December 22, 2021
Rated 5 out of 5 stars

Well designed

Well designed, high quality products, good delivery and excellent moral credentials. Keep up the good work.

December 18, 2021
Rated 5 out of 5 stars

Perfect

Packaging compostable beautifully wrapped and folded so that garments are perfect. Customer very happy!

December 17, 2021
Rated 5 out of 5 stars

The best tshirts I own

My partner and I now own a couple of the Bower tshirts in white and black each and he has a few long sleeved versions. After nearly a year of wash and wear they are still looking fantastic. They hang really nicely and even though they're just a plain tshirt they look and feel *expensive*. We wash on delicate and hang dry but they still look brand new even after being washed and worn 2/3 times a week. Add in the amazing ethics of ToBeFrank and lovely customer service and you really can't go wrong.

Also tip for other bra wearers - the white tshirts aren't see through! Win win!

December 10, 2021
Rated 5 out of 5 stars

I modelled for this brand before…

I modelled for this brand before working with them. Can't go wrong when you're with a great team of people who care about the difference they are making. Love you Frankie <3 x

December 7, 2021
Rated 5 out of 5 stars

Love these products

Love these products, amazing quality and good ethical production. I have bought several packs of these face masks they are comfortable to wear and you can put a filter in them.

November 24, 2021
Rated 5 out of 5 stars

Love, love, love

Everytime I order from TBF I am extremely happy with the quality, packaging and brand principles. They really practice what they preach and it's refreshing to see a conscientious, sustainable and transparent label. I will continue to buy and recommend to anyone.

November 10, 2021
Rated 5 out of 5 stars

Unbeatable quality!!

The quality of To Be Frank is honestly AMAZING. I have two of their jogging bottoms and they are the warmest, softest joggers I have ever had. I got them because of the sustainability credentials, and am utterly shocked by the quality. They are also so so warm!

October 26, 2021
Unprompted review

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