Items never arrived. Reached out to the company multiple times but received no response. Contacted my bank who issued me with a chargeback refund which apparently TOBEFRANK are now disputing. They see... See more
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Shocking service. Paid for 2 items and only got 1. Emailed multiple times asking for the other item to be sent and have have not a single reply or acknowledgement. They owe me money at this point as p... See more
I made an order on March 22. Delivery was supposed to be within a week, but it didn't arrive. I contacted the company several times over emails and social media, but there was no response. It's a sham... See more
They took 2 weeks to arrive and there was no dispatch notification, so I was starting to get worried my order wouldn’t arrive like the previous review. I ordered a pair of cargo joggers, this is my th... See more
1.6
Bad
50 reviews
Hasn’t replied to negative reviews
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Tobefrank: we deliver in good order even when delivery is not possible.
My T-shirt could not be delivered due to problems with a printing company. The communication with Admin Stuff (Katharine) was very good and to the point. Various options were proposed and when the first option was no longer possible I could choose for another Tee with some mouth masks added as an extra. I received everything in good order. Many thanks and all the best with your company (i really like the brand-name).
October 25, 2021
A company with a fantastic ethos
A company who are dedicated to changing the wind of fashion and a throwaway society.
If you are love clothes but want something that has less impact on the world we live in, then you couldn’t go wrong with seeing what Tobefrank has to offer and seeing what they are about.
October 24, 2021
I have ordered 6 shirts from To Be…
I have ordered 6 shirts from To Be Frank in the past year, and would (to be frank) wear clothes made by this designer constantly if I could. I hope to wear out my clothes, and only replace them with these! The simplicity and elegance of their design, as well as the option to have unisex clothing is wonderful. It also goes without saying that the care the company takes to lessen the environmental impact of the clothes' production is phenomenal. They are a model to be followed.
October 19, 2021
Unprompted review
Great customer service and products
Great customer service. It so good to know the origin of the fabric and production.
October 19, 2021
Track bottoms and hoody
I ordered my first ever pair of track bottoms and hoody for travelling on the train from Newcastle to plymouth. Omg they are so snug and comfortable. The quality is amazing! I’m a convert and use them for working from home now it’s getting a bit cooler rather than putting the heating on. Love them and would highly recommend 💕
October 19, 2021
Brilliant company
Brilliant company, amazing customer service and love all of their values. We need more companies like TOBEFRANK to help save our planet.
October 18, 2021
I found TOBEFRANK through some…instagram
I found TOBEFRANK through some delicious looking ads on my Instagram. I ran down to their shop to have a look for myself and was blown away by the quality of the product… I now walk around all smug knowing that my t-shirts has not screwed the plant over! Your welcome world x
October 18, 2021
Was glad to buy a jacket from this…
Was glad to buy a jacket from this ethical business. Nicely cut, good fit.
October 18, 2021
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