Teachable is a good place to host courses, but there are lots of bugs that have remained unresolved for years (buttons not working automatically on sales pages despite being setup correctly, courses... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Customer service has become terrible. AI runaround. Edit: Mary did reach out to me 3 days after my initial request. Your customer service used to be one of the best things about the site. Please str... See more
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Your customer service is the worst I’ve experienced for a platform I pay this much for every month. There should be 24-hour chat support — waiting until the next day is unacceptable. I like muc... See more
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It's a nice and easy to use platform that does the job. But the recent price increase has made it quite expensive. There are also very few design features to make individual lessons pretty. PS: J... See more
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Company details
- #303 of 336 best companies in Software Company
Written by the company
Create professional, beautiful online courses and coaching services with Teachable. Get everything you need to take your business to the next level with tools for independent entrepreneurs looking to turn their knowledge into income and share what they know.
Teachable: Online Courses and Coaching
Written by the company
- Share what you know.™
- Create online courses and coaching services. Transform your experience and know-how into a thriving knowledge business.
Contact info
530 Fifth Avenue - Worksuite 807, 10036, New York, United States
- (877) 508-3224
- support@teachable.com
- teachable.com
3.2
Average
1K reviews
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I feel the company is more predatory…
I feel the company is more predatory than before. I chatted to cancel my plan completely and I don't have any confirmation that it was except an email from a customer service person saying I would not receive further bills. What a disappointment. It was one of the best options and even if I were to come back, with the new price plans, it feels impossible. They give you all these deals to not cancel, but what about new people that are just getting started? I've been on the platform for five years and need to step away - customers like me should have a good experience so we come back.
February 9, 2026
Reply from Teachable
Hi there, thank you for sharing your feedback and for being part of Teachable for the past five years. We truly appreciate the time you’ve spent building with us. I can see that Melissa followed up to confirm your cancellation and next steps. If you have any lingering concerns about billing or your account status, we’re happy to double-check that everything is fully resolved. When you’re ready to step back in and reactivate your school, you’re very welcome to reach out to our team to see what current offers may be available at that time. We’d love the opportunity to support you again in the future.
I love the service however the price…
I love the service however the price jump was crazy and I’m struggling every month to pay… I went from paying $69 to now $189… how is that ok?
February 17, 2026
Reply from Teachable
Hi Carisma! I'll reach out directly so we can talk about your plan. It looks like you were bumped up to the Growth plan because of your number of products, but if you go back down to 5, then you can be on the Builder plan.
Fraudulent Charges, no support
Do not subscribe to anything on teachable using a debit card. No matter how many time you cancel you will be rebilled, and end up having to go your bank to get the charges to stop. I have enrolled in 2 courses on teachable and this happened with both courses. One course was $100 monthly, I cancelled in september of 2025 and as of Feburary 2026 I am still being charged. I have even went in and tried to cancel two more times. It will not let you delete your debit card as a payment option once you use it. I spoke with the person running the course and they pretty much told me to piss off. I contacted my bank about the dispute, and they are reviewing it. In the second case, the cost was $30 monthly, i kept getting the recurring charges after cancellation, but once I talked to the person offering the course, they understood and deleted my course access and then refunded my money. If you cancel a service, you get no cancellation confirmation in the form of an email or anything. There is nowhere on teachables site that allows you to contact support directly, and if there is, its extremely hard to find because I have tried multiple times. I have now been charged $500 in total for services I have repeatedly tried to cancel.
February 16, 2026
Unprompted review
Reply from Teachable
Hi Zeb, thank you for sharing your experience. I’m really sorry to hear how frustrating this situation has been. For context, Teachable is the platform course creators use to host and sell their programs, and each school owner manages their own subscriptions, billing, and refunds. That said, unexpected recurring charges are understandably concerning, and we’re always happy to help review what happened. If you ever run into issues canceling or believe charges continued after cancellation, you can reach our team directly at support@teachable.com and we’ll investigate further. We appreciate your feedback and if anything remains outstanding, we’d be happy to take a look.
From Affordable to Unsustainable
I originally signed up several years ago at an affordable rate for a simple, functional service that worked well for my needs. The platform itself has always been easy to use and reliable.
Over time, however, I’ve become increasingly concerned about the direction of the pricing model, which appears heavily focused on upselling and scaling — priorities that don’t align with how I run my educational platform. I accepted what were presented as “free” upgrades, only to later discover that continuing to use those features would increase my annual cost from approximately $400 to a projected $1,600 at the next billing cycle.
That level of increase, and the way it was introduced, felt neither transparent nor sustainable for a small business like mine.
When I reached out to customer support with my concerns, the response I received was generic and did not meaningfully address my concerns. I would have appreciated clearer communication and more flexibility for long-term customers who signed up under very different pricing structures.
While the platform itself functions well, the current pricing model no longer feels aligned with my needs. I hope the company will consider offering more transparent upgrade pathways and sustainable pricing options for small, independent educators. If that were the case, I would gladly reconsider remaining on the platform.
In the meantime, I will be exploring alternatives that offer greater clarity and stability.
February 14, 2026
Unprompted review
Reply from Teachable
Thank you for sharing this detailed perspective and for being a long-time member of Teachable. We understand how significant pricing shifts can feel, especially for small businesses that rely on predictability. We’re sorry to hear that the recent changes felt unclear and that our previous response didn’t fully address your concerns; that’s not the experience we aim to provide. We’d truly appreciate the opportunity to revisit this with you directly. Our team will attempt to follow up privately, and you’re also welcome to reach out to us at support@teachable.com so we can review your account and explore available options.
Thankyou so much for your understanding…
Thankyou so much for your understanding , God bless you!
February 1, 2026
Reply from Teachable
Hi Renelyn, thank you for taking the time to share your feedback!
Excellent
I am the training coordinator for our Teachable program-based training. I generally always hear positive feedback from my students as they navigate their 40-hour curriculum training. Occasionally, I will need to step in and complete & continue a particular module on behalf of a student. This is not a consistent problem and may be related more to the student than to the program.
I have contacted your support staff on several occasions over the past few years, and each person who has responded to my specific question or problem has been nothing short of amazing. I feel comfortable asking any question, and I am always guided to a perfect solution! Thank you for all of your support and for a very workable training program.
January 29, 2026
Reply from Teachable
Hi Linda, thank you so much for taking the time to share your feedback! We appreciate you choosing to use our platform and we sincerely appreciate the kind words! We're so glad you're enjoying your experience.
Reply from Teachable
Hi there, thank you for taking the time to share your feedback! We appreciate you choosing to use our platform. We'll be sure to reach out to see if we can help; we'll contact you shortly.
No functionality offline, when you actually have time to learn.
I’ve paid over a thousand pounds on various courses and there is STILL no offline mode. Want to access the content you paid for on a train or plane? You can’t! You can press a download button to prepare for your travel that takes up storage space on your device but the videos still buffer from the nonexistent internet, and nothing in the app loads unless you have a WiFi/mobile connection.
Customer ‘support’ try to blame you and tell you to download everything again. Nothing changes. They know it’s broken and they’re not interested in fixing it. I feel sorry for the creators whose work is held hostage here.
January 26, 2026
Unprompted review
Reply from Teachable
Hi there, I'm sorry you've had to deal with this frustration and the experience we've delivered thus far. Could you email producthelp@teachable.com? We want to take a look at your account and see if we can help ASAP. - Mary
Lots of good options for course…
Lots of good options for course creation and hosting, yet it feels tedious to use and host a full simple funnel with
November 22, 2025
Reply from Teachable
Hi Ana, thanks for taking the time to share this feedback. I’m sorry to hear that parts of the experience felt tedious, especially when trying to set up a funnel. We’re actively reviewing feedback like this to better understand where the workflow can feel heavier than it should, and I’ll be sure to pass your comments along to our product team.
They have a great platform
They have a great platform, and their staff is responsive and flexible to accommodate special requests.
January 22, 2026
Reply from Teachable
Hi Steve, thank you for taking the time to share your feedback! We are glad that you had a great experience with support and we appreciate you choosing to use our platform.
The process was easy but the…
The process was easy but the information initially given by Teachable AI was not accurate so it took a fair bit of back & forth to clarify the correct answer.
January 21, 2026
Reply from Teachable
Hi Barbara, thank you for taking the time to share your feedback! I'm sorry to hear about the confusion with the AI; we'll take a look and see how we can improve that resource. We truly appreciate you choosing to use our platform.
The creator options are good
The creator options are good. The tools for course creation are varied and simple to use. The platform is regularly improved with helpful updates.
January 15, 2026
Reply from Teachable
Hi Mel, thank you for taking the time to share your feedback with us! We appreciate you choosing to use our platform.
Incorrect email sent
January 14, 2026
Reply from Teachable
Hi there! It sounds like you inadvertently received an email from Teachable referencing your “first product launch,” followed by a message asking you to “rate your Teachable experience.” Please note these were sent in error, do not reflect your activity on the platform, and require no action on your part.
We sincerely apologize for the confusion this may have caused, and have already taken steps to ensure a similar error does not happen again.
If you have any further questions or would like assistance deleting your account, please write producthelp@teachable.com, and we'll help you with it as soon as possible.
Reply from Teachable
Hello Hareem, thank you for taking the time to share your feedback with us! We appreciate you choosing to use our platform.
Reply from Teachable
Hi there, thanks for sharing this feedback. We understand that pricing is an important factor. We’ll pass your feedback along to our team, and someone from our side will reach out directly.
Sketchy company
January 14, 2026
Reply from Teachable
Hey! It sounds like you also inadvertently received an email from Teachable yesterday referencing your “first product launch,” followed by a message asking you to “rate your Teachable experience.” Please note these were sent in error, do not reflect your activity on the platform, and require no action on your part.
We apologize for any confusion this may have caused, and have already taken steps to ensure an automation error like this doesn’t happen again.
In our support channel, we’re already helping you process an account deletion request, but let me know if there is anything else we can do.
they keep contacting me for reasons I…
they keep contacting me for reasons I do not know. Please make them go away
January 14, 2026
Reply from Teachable
Hey! My apologies for any confusion that our recent emails caused, and any frustration too. It looks as though you have an old account with us. I'm going to reach out directly and kick off a deletion request for you to get this handled.
I was hoping to get more from my class…
I was hoping to get more from my class but I don’t.
January 14, 2026
Reply from Teachable
Hi there, thanks for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We’ll share this with our team and will reach out directly.
Spammer biz
January 14, 2026
Reply from Teachable
Hey! It sounds like you were hit with the email yesterday in error. Our automation system fired off messages, and I apologize for any confusion or frustration this caused. It does appear that you have an active account with Teachable, so I'll get in touch to see if I can help with any account management or deletion.
Their product was good when first…
Their product was good when first launched. There are definitely better alternatives out there now.
January 14, 2026
Reply from Teachable
Hi there, thanks for sharing your perspective. We’re sorry to hear that Teachable no longer meets your needs. We’ll pass this feedback along to our team, and someone will reach out directly if you’re open to sharing more about your experience.
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