Thomson 270 plus box at the best price I could find online, it came well packaged and I could track its progress fully while being delivered. The box comes with a 2 and 3 pin adapter so if you’re thin... See more
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My experience was the same as many others. Delivery is estimated as if UPS can ship upon processing but I have been run through a loop of “the item hasnt arrived at our facility” and now my estimated... See more
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Great coffee machine at a great price. Ordered from the UK late Saturday afternoon and it was packed and despatched the same day. Tracking provided throughout it's journey through Spanish borders and... See more
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Context - mid-end computer monitor. For my part - their service was excellent. ~ Great price ~ Great comm's by e-mail after the sale - & during the intervening period (updates) ~ Estimate... See more
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Company details
Written by the company
Techinn is an online technology store where you can find everything related to computers, electronics, mobiles and gaming whose geek community has been increasing over the years at a great pace in many countries all over the world and who are real lovers of technology. Our team of technology and computer experts have chosen the best products for guaranteed quality, excellent durability, good performance, connectivity, speed, power and great storage so that you can find a large variety of electronic items of the leading brands, such as Xiaomi, Samsung, Apple, Asus, Nintendo or many more. Techinn is one of the 18 stores of the Tradeinn group featuring a 30,000m2 main logistics centre, with over 2,600,000 legitimate products and over 10,500 trusted brands available to ship to over 180 countries around the world, with fast delivery times and a 30-day returns policy. ✅ Online IT and electronic store with great prices.
Contact info
C/ Pirineus, 9, 17460, Celrà, Spain
- techinn.com
3.6
Average
4K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A great purchase of 2 blue lock figures
First time user of this website! Ordered on the 15th December to the UK (expected items to arrive some time in January) but were delivered today (31st Dec) much to my surprise and items were well packaged and in perfect condition! Thank you! Would definitely use the website again :)
December 31, 2025
Unprompted review
Reply from Techinn
Dear,
Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
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Disgusting company please read through…
Disgusting company please read through all one star reviews, ordered main Christmas gift for a child on November 24th with expected delivery date of December 3rd. Package wasn’t sent until after December 5th It is now December 29th and no sign of package. They did the same last Christmas with a package ordered mid November that didn’t arrive until January. Luckily I was able to replace those presents in time I wasn’t so lucky this year. but I thought this was a once off oversight and ordered from them again. I should have checked reviews first. They are selling items they do not have while lying about delivery dates leading you to believe you will have item well on time. Taking the decision away to order from a reputable company who actually has the products in stock they are advertising for sale. You will receive no apology just told to “wait patiently” as Christmas comes and goes. I’d advise to shop elsewhere with a company that values its customers
Reply to response from business
How early exactly are you advising? I mean if I order on November 24th and your site advices expected delivery date of December 3rd but order is not here by December 30th. You’re telling me I was in the wrong by not ordering early enough? What a patronising rude response. I’ll get in touch by email and would like a response showing me where exactly on your site it said that?! Stop lying and admit fault. Stop trying to make out customers are stupid. As I said disgraceful company
December 29, 2025
Unprompted review
Reply from Techinn
Dear,
We are very sorry to hear that you rated our service as not meeting your expectations.
Due to the high volume of shipments during this period, collection and delivery times may vary, so we always recommend placing orders well in advance of the Christmas season.
Please accept our sincerest apologies for any inconvenience caused.
Best regards
I recommend!
December 15, 2025
Unprompted review
Reply from Techinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
I will change this to a higher star…
I will change this to a higher star when i reccieve my goods i paid for...till then you get a 1 star as you dont even know where mu item is..
December 22, 2025
Unprompted review
Reply from Techinn
Dear,
We are very sorry to hear that you rated our service as not meeting your expectations.
To continue to improve, we would like to check what exactly happened. Please send us your order number and we will review your case.
Please accept our sincerest apologies for any inconvenience caused.
Best regards
This is the worst website ever
This is the worst website ever. I ordered a grill as a gift, and for over two weeks they kept telling me the package was on its way and would be delivered on December 16th. On December 18th, I wrote back that there was no delivery, and they told me my order had been canceled right at the start. Terrible website, I won't order anything from there again. The grill was bought as a Christmas gift.
December 19, 2025
Unprompted review
Reply from Techinn
Hello,
We are sincerely sorry to hear that our service did not meet your expectations.
We have taken your feedback into account and forwarded it to the relevant department to continuously improve the quality of our services.
Please accept our apologies for any inconvenience caused.
Sincerely,
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AVOID! I’d give it zero stars if I could!
I’d give it zero stars if I could.
I made a massive mistake ordering from techinn! I will not make it again. My daughter’s main Christmas Present was ordered 19 days ago. Despite numerous emails stating the order is out for delivery, it’s stuck somewhere in France. It was not shipped for 10 days after the order was placed, and now it’s very unlikely that it will make it in time for Christmas.
May I just add that last year the order was cancelled by them as they sold out of the items I bought. What an unprofessional company. AVOID AT ALL COSTS!
December 19, 2025
Unprompted review
Reply from Techinn
Hello,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with our customer service. This is not the level of support we aim to provide.
We are sincerely sorry to hear that our service did not meet your expectations.
We have taken your feedback into account and forwarded it to the relevant department to continuously improve the quality of our services.
Please accept our apologies for any inconvenience caused.
Sincerely,
i ordered an item from here and was…
i ordered an item from here and was taking too long to ship out. I decided to cancel my order and still haven’t received my refund . i’ve contacted them through live chat and getting the same automated answers. Save your money and time i now have to go to my bank!
December 17, 2025
Unprompted review
Reply from Techinn
Dear Victoria,
We are very sorry to hear that you rated our service as not meeting your expectations.
Please be assured that the experience of our customers is very important to us.
To continue to improve, we would like to check what exactly happened. Please send us your order number and we will review your case.
If you need more information or assistance, please contact our customer service team by emailing to support@tradeinn.com.
We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service.
Please accept our sincerest apologies for any inconvenience caused.
Best regards
Unacceptable Delays
Do not use this company if you want to receive your goods any time soon or in fact at all! I ordered 16 days ago and the product hasn’t even been shipped yet, despite them saying it would be delivered 6 days ago. When I enquired about the revised delivery date, the response was I can’t tell you as it has been delayed! I cancelled the order in the end and will look elsewhere.
December 14, 2025
Unprompted review
Reply from Techinn
Dear Scott,
We are very sorry to hear that you rated our service as not meeting your expectations.
Please be assured that the experience of our customers is very important to us.
We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service.
Please accept our sincerest apologies for any inconvenience caused.
Best regards
Reply from Techinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
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Fast delivery
Good price comparing to another platforms and also fast delivery.
November 26, 2025
Unprompted review
Reply from Techinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
I’m very happy about the whole…
I’m very happy about the whole experience. Got the product in a week and it was 40 percent cheaper than store bought. Great sound, slim design so it doesn’t obscure the screen.
November 21, 2025
Unprompted review
Reply from Techinn
Dear,
Thank you for taking the time to share these positive comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
Ordered phone in September
Ordered phone in September
They sent me 128gb instead of the 256 I ordered,
Tech inn in sent me the return label.
I have sent the product back to techinn and I can see it arrived in there warehouse in Spain but still no refund and this is two months later.
I keep trying to talk to people using the return request section but no one reads what I write and just sends me back an automated message.
Shocking service and no human people to talk to when they send you wrong item
Return of order: 62101271
November 24, 2025
Unprompted review
Reply from Techinn
Good morning,
We are very sorry that you found our service to have fallen short of your expectations.
In order to continuously improve, we would like to investigate what happened. Please send us your order number and we will gladly look into your case.
We apologize for any inconvenience this may have caused.
Sincerely
Good product and service
The estimated delivery time was exactly as stated when I placed the order, so there were no delays at all. The package was wrapped securely in plastic; even if the courier had dropped it a hundred times, it wouldn’t have broken. I’m very happy with both the product and the delivery
November 19, 2025
Unprompted review
Reply from Techinn
Dear,
Thank you for taking the time to share these positive comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
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Techinn great service
Fantastic item sent quickly, well packed and at any amazing price! Great service all round, I'm a very happy customer. Thanks!
November 3, 2025
Unprompted review
Reply from Techinn
Dear,
Thank you for taking the time to share these positive comments about your experience with us. We are very happy to have been able to serve you in the best way.
This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!
Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.
Thanks and best regards,
I purchased a Panasonic Radio/CD which was incorrectly advertised.
I purchased a Panasonic Radio/CD, when delivered I discovered that it did not have the advertised remote control and subsequently learned from Panasonic that the particular model did not have a remote control. Decided to return the item but it took Tradeinn 32 days to issue the return label, after several emails etc. etc. Eventually, it was delivered to TechInn and I assumed it would be a straightforward transaction. Not so, after some days I received an email that the item had been forwarded to the manufacturer as it was still covered by warranty and there would be a delay of 2/3 weeks until it was established if there was a fault. After several emails to TechInn, pointing out that the item was returned for a refund, due to the fact that it was incorrectly advertised, they eventually processed the refund.
I then received an email from Maria, Customer Service Manager asking me to rate my experience, which I did. I then received an email to advise that she would look into the situation and respond. I responded that I did not think she would as I had 2 previous similar emails from her, relating to this transaction, but nothing ever happened. The order was 61523307, as Customer Service appears to respond to reviews by requesting order number in the pretence that the review will be acted upon. The customer service department is an absolute joke, stock irrelevant answers provided to emails etc. etc. etc.
November 10, 2025
Unprompted review
Reply from Techinn
Hello Micheál
Thank you so much for taking the time to write a review, and we sincerely apologize for any inconvenience caused.
If you received the wrong item, please submit a return request through your account. As soon as you do so, our returns department will contact you and guide you through the process. Please remember to attach photos of the item and the damage it has sustained.
Thank you very much.
F26 Ras parfait conforme à la descrifption…
Ras parfait conforme à la description et rapide
November 10, 2025
Unprompted review
Reply from Techinn
Bonjour,
Nous vous remercions chaleureusement pour votre achat et pour le temps que vous avez consacré à nous laisser un avis.
Votre opinion est très importante pour nous.
Passez une excellente journée !
Cordialement,
Absolutely terrible after sales…
Absolutely terrible after sales service. My device is not compatible and there is no way to return it or to speak to someone. I have been palmed off to google who can't help either. i just want to return and get a refund. simple. i will always use Amazon after this experience
November 7, 2025
Unprompted review
Reply from Techinn
Dear Maria,
We are very sorry to hear that you rated our service as not meeting your expectations.
Please be assured that the experience of our customers is very important to us which is why we have identified the issue and forwarded your claim again to our warranty department, you will receive an update asap.
Update:
A refund has just been issued, you will receive the corresponding amount within the next few days.
12/11/2025 17:23:26 - Abono importe : 57.99 GBP
In order to see the status, information and messages concerning your claim, please go to our website and log in on the upper right hand side following the path: My Account > My orders > View return status
We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service.
Please accept our sincerest apologies for any inconvenience caused.
Kind regards
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SHITTTTTT DO NOT EVEN THINK ABT IT
cancelled my order without my permission, then claimed I cancelled the order, then claimed they cant ship to nz, and then claimed that i shouldve selected a different carrier. had two service agents both either AI or didnt speak english because they spelled things wrong, ignored my questions and would just say 'yes' to things that werent a yes or no question
November 11, 2025
Unprompted review
Reply from Techinn
Good morning,
We are very sorry that you found our service below your expectations.
In order to continuously improve, we would like to investigate what happened. Please send us your order number and we will gladly look into your case.
We apologize for any inconvenience this may have caused.
Regards
I bought a phantom mouse…
I order a Cougar Pro 4k mouse on Oct.24,2025 for $75. They said I would recieve it between Oct.31 to Nov.4. Those dates rolled by. Then I checked the tracking on the order confirmation Email. The date changed from Nov.4 to Nov.9. An Email was sent by USPS saying to expect delivery on Nov.10. No delivery. However, I check the Email tracking and they said it was delivered. No product. What's up?"
My phantom mouse has appeared, today, Nov.12th. Received intact/no damage. This was a birthday gift so I guess it's now my personal mouse. Really, you guys got to get better at this. Christmas is coming and I'll need another one. I know what to expect.
Thanks.
November 10, 2025
Unprompted review
Reply from Techinn
Good morning,
We sincerely apologize for your feedback. The delay with your order was not our intention, and we take full responsibility for our actions and any related inconvenience.
However, external factors can affect delivery times, which is why our delivery dates are estimates, not guaranteed.
Please also note that you can always choose from different shipping companies if you are not satisfied with the service of a particular carrier.
Your comments will be taken into account for continuous improvement.
Regards
Great experience on all fronts
Context - mid-end computer monitor.
For my part - their service was excellent.
~ Great price
~ Great comm's by e-mail after the sale - & during the intervening period (updates)
~ Estimated delivery date provided quite early, & stuck to
~ They use GLS couriers
~ No surprise import taxes - GBP price is what you definitely get
So, maybe I lucked out - but, a fantastic experience for me.
November 7, 2025
Unprompted review
Reply from Techinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
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