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TeleChoice Reviews 192

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TrustScore 1.5 out of 5

1.4

Telecommunications Service Provider
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Rated 1 out of 5 stars

Telechoice are pathetic. They decline existing customers for mobile plans despite having good credit, an account that's always been in credit, and a capacity to pay your account yet they approve scum... See more

Rated 1 out of 5 stars

Over the last 4 months have had issues with their International calls (IDD) packages which have gone from unlimited calls to 120 mins or 300 mins. Then when I have specified a day to have it activated... See more

Rated 4 out of 5 stars

Telechoice runs on the older Telstra network and it's still better then nothing. Competitive prices, generous data plans, only flaw is their website which is often glitchy and very slow. If you set up... See more

Rated 1 out of 5 stars

Non existent customer service. I have tried calling them about an issue with my phone today 12 times and each time I have been cut off before ever getting to speak to a consultant - human or not. Thi... See more

Company details

  1. Telecommunications Service Provider
  2. Cell Phone Accessory Store
  3. Cell Phone Store

Written by the company

TeleChoice is an Aussie owned mobile service provider offering a range of SIM only plans, new and pre-owned phones and phone and SIM bundles powered by the Telstra mobile network. TeleChoice has served millions of Australians for over 25 years and has become for many, a trusted household name. Involved in local charities, footy sponsorships and initiatives supporting small Aussie businesses, TeleChoice loves being part of the community it serves. TeleChoice offers more of what customers want - more plan inclusions, more freedom, more loyalty rewards and more value for money all on Australia's trusted mobile network. You can experience the TeleChoice difference for yourself by shopping online at www.telechoice.com.au

Contact info

1.4

Bad

TrustScore 1.5 out of 5

192 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Where's been with TeleChoice for about… well done TeleChoice

Where's been with TeleChoice for about 5 years excellent service great coverage if you have a problem it's dealt with very quickly great people to deal with and great prices I have no loyalty to anybody accept my bank account but when it comes to TeleChoice I make an exception well done tele choice regards Mark Wilden

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

offers and free data

Never issues with reception
Offers available when I was able to get a better package for not much more than what I was already paying
Increase in data for free.

July 8, 2021
Unprompted review
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Rated 4 out of 5 stars

Gigabyte Allocation

Glad to receive more gigabytes of data - 38GB ..... would like my my fee to be reduced to $25 ..... l have been a long term customer ! ..... thank you !

July 8, 2021
Unprompted review
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Rated 5 out of 5 stars

AAA+++

Wow, just received an unprompted text from Telechoice advising thst my plan data limit has been increased to 38GB at no charge just for being a valued member. How good is this! Thanks Telechoice, you have made my day. This is an unsolicated custoner review which I am happy to provide. Highly recommended AAA+++

July 8, 2021
Unprompted review
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Rated 5 out of 5 stars

All going smoothly so no dramas

All going smoothly so no dramas. Don’t know what experience would be like if I had an issue as haven’t had to spend ridiculous amount of time on hold listening to recorded messages about higher than normal calls volume and your call is important to us !!!!!.
Hope I don’t, but all good for now.

July 7, 2021
Unprompted review

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