Telechoice are pathetic. They decline existing customers for mobile plans despite having good credit, an account that's always been in credit, and a capacity to pay your account yet they approve scum... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Over the last 4 months have had issues with their International calls (IDD) packages which have gone from unlimited calls to 120 mins or 300 mins. Then when I have specified a day to have it activated... See more
Telechoice runs on the older Telstra network and it's still better then nothing. Competitive prices, generous data plans, only flaw is their website which is often glitchy and very slow. If you set up... See more
Non existent customer service. I have tried calling them about an issue with my phone today 12 times and each time I have been cut off before ever getting to speak to a consultant - human or not. Thi... See more
Company details
Written by the company
TeleChoice is an Aussie owned mobile service provider offering a range of SIM only plans, new and pre-owned phones and phone and SIM bundles powered by the Telstra mobile network. TeleChoice has served millions of Australians for over 25 years and has become for many, a trusted household name. Involved in local charities, footy sponsorships and initiatives supporting small Aussie businesses, TeleChoice loves being part of the community it serves. TeleChoice offers more of what customers want - more plan inclusions, more freedom, more loyalty rewards and more value for money all on Australia's trusted mobile network. You can experience the TeleChoice difference for yourself by shopping online at www.telechoice.com.au
Contact info
199 FITZROY STREET, ST KILDA, 3182, Melbourne, Australia
- 1300 835 324
- social.media@telechoice.com.au
- telechoice.com.au
1.4
Bad
192 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hassle free service provider!!!
Always a happy customer never had a bad experience whenever any situation it solved without any delay.Except little less coverage in my area. I hope it will be rectified soon.
July 6, 2021
Unprompted review
Advertisement
I highly recommend Telechoice!
I highly recommend Telechoice. The best provider ever. Best service. Best price. Best data options and I’m with Telstra. I also talk with my overseas contacts.
Thanks Telechoice.
July 6, 2021
Unprompted review
Reply from TeleChoice
We are truly humbled by your review, Mary. Thanks for taking the time to write your feedback to us, we aim to continually deliver above your expectations! Thank you for being part of the TC family.
Always good with free upgrades :)
July 6, 2021
Unprompted review
Always helpful
Always helpful. Upgrades my data limit every so often with no price change. Highly recommended.
July 6, 2021
Unprompted review
Advertisement
Very helpful with advice and some extra…
Very helpful with advice and some extra data 👍
July 6, 2021
Unprompted review
Great service
I have been with TeleChoice for a number of years and I haven't had any problems with them. They've always been helpful and easy to deal with.
July 6, 2021
Unprompted review
I have no problems with Telechoice.
July 6, 2021
Unprompted review
Advertisement
I am so thankful that I’ve been given…
I am so thankful that I’ve been given extra data even without requesting it. What an amazing company. Thank you. I have always had great experiences with Telechoice and recommend your company to all my friends. 5 stars ⭐️
July 6, 2021
Unprompted review
Reply from TeleChoice
We are truly humbled by your review, Jeanette! Thanks for taking the time to give us your feedback. We are thrilled to know you're enjoying your service with us and really appreciate the recommendations! We aim to continually deliver above your expectations! Thanks for being part of the family!
Highly recommend TeleChoice
TeleChoice have been a great company to be with, I have been with them for years and they update my data plan for free because they look after their long standing customers. Great service, highly recommend.
July 6, 2021
Unprompted review
Reply from TeleChoice
We are so glad to have you on board, Tasha! Customers like you are why we exist, so thank you for continuing to choose us. We really appreciate your recommendation and aim to continually give you the service you deserve!
Love TeleChoice!
Love TeleChoice! Never had an issue and they keep giving me more data than I know what to do with.
Been with them for years and not about to change.
July 6, 2021
Unprompted review
Reply from TeleChoice
We're SO glad to hear that, Rick! Thank you for taking the time to leave us your feedback. We really appreciate your loyalty and hope you continue to enjoying TC perks as a valued member of the TeleChoice family!
Great service
I've been with TeleChoice for over 6 years and I have never had an issues with them.
July 6, 2021
Unprompted review
Advertisement
Great customer service and a reasonable service coverage
Been with Telechoice for years now, always had great service and reasonable coverage for where we live. Currently providing my phone data so the boss can hotspot without interruptions on a Zoom meeting because his provider keeps dropping out! Pretty good wrap for you guys I’d say ☺️
July 6, 2021
Unprompted review
Telechoice are awesome
Telechoice are awesome. Great rates, great service and free upgrades. Best telco in Australia.
July 6, 2021
Unprompted review
I am happy with Tele choice always…
I am happy with Tele choice always giving nice bonuses which I really appreciate.I have no problems.Thank you for looking after me..Cheers Marree
July 6, 2021
Unprompted review
Good service and always helpful
Good service and always helpful when I contact them
July 6, 2021
Unprompted review
Advertisement
I love my experience with Telechoice
I love my experience with Telechoice. They continue use to give me more data at no extra charge. I don't use all I have available but it's great to know it's there if I want it.
July 6, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.