As a cross-cultural missionary deeply involved in Church and mercy missions abroad I have saved hundreds in telephone calls and top-ups because of telephone Jamaica. As a missionary, every dime sav... See more
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No problem, this time,but have had a bad experience with you guys,and it wasn't resolved. I'm helping family
Telephone Jamaica is easy to use, straightforward, and overall good value for money. So far, I've only gotten positive feedback from friends and relatives whose minutes I've topped up. Well done!
Like the order and invoice transaction reminder. Also like the text message option to sayong top up have taken place. Like the easy accessibility and flexible affordable amount. So far YOU are OK "... See more
Company replied
Company details
- #8 of 62 best companies in Telecommunications Service Provider
- #9 of 53 best companies in Internet Service Provider
About TelephoneJamaica.com
Written by the company
Founded in 2008, TelephoneJamaica.com is a website dedicated to help Jamaican people living abroad keep a close relationship with their loved ones back home in Jamaica. The services TelephoneJamaica.com offers range from voice credit to mobile recharges.
For more info, visit:
Written by the company
- 24/7 Customer Service
Send credit to Jamaica mobiles in 3 easy steps
TelephoneJamaica - official top-notch service
Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join TelephoneJamaica.com and top up now!
- Trustworthy & secure
- Fabulously easy to use
- 10+ years of excellence
- 24/7 Customer Support
- Instant recharge on the go
- Mobile credit at your fingertips
Contact info
4780 Ashford Dunwoody Rd Suite A 236, 30338, Atlanta GA, United States
- +1 678 528 0398
- customerservice@telephonejamaica.com
- telephonejamaica.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Everything is great about this service…
Everything is great about this service I just love it I would like to tell everyone to give it a try and I very sure they will be satisfied has well.
December 21, 2025
I have been using Telephonejamaica.com…
I have been using Telephonejamaica.com for a while and service has always been great.
October 14, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from TelephoneJamaica.com
Hello,
We can assure you our service sends credit only to the number you enter manually or automatically, to a number chosen by you that you have recharged in the past.
Our Customer Support agents have tried contacting you about this matter. If this is still an issue, please get back to us.
Your TelephoneJamaica team
Numbers?
Likes: process easy and user friendly, credit applied almost instantly
Dislikes; not sure how to interpret numbers on invoice -Mobile Recharge including local taxes: JMD 4538 vs
Amount sent: JMD 3630
How much is the tax?
Telephone Jamaica reached out and clarified my concern
November 17, 2025
Telephone Jamaica is the best
Telephone Jamaica is the best. I love using this company. It’s very fast and reliable
September 11, 2025
It is extremely difficult to get in…
It is extremely difficult to get in touch with anyone at your establishment. I have called, Emailed, and texted but it was a stupid BOT which was/ is of no help to me. I am abroad and returning in a few days. I still don't have lights nor do I know who is responsible for reinstalling the poles which are down.
November 12, 2025
Reply from TelephoneJamaica.com
Hello,
Our service doesn't operate using BOTs, you must be referring to a different company. It is very easy to reach TelephoneJamaica via phone or contact form. We can see in your account that you successfully reached us in September, but we see no attempts made since then.
Your TelephoneJamaica team
The service was excellent and I would…
The service was excellent and I would 100 percent recommend it to anyone who are sending credit back home ,quick and fast,not like the other providers was not working at time of hurricane Melissa ,telephone Jamaica was very reliable especially if there is a disaster ,thank you very much for your great service
November 10, 2025
Telephone Jamaica Above it's Competitors
What made my experience great was the easy functionality of the system. For well over ten years I have been using Telephone Jamaica. I can personally say the company has been offering great services and when an issue arises Telephone Jamaica will quickly resolve the issue within minutes. A trusted international phone service with i integrity and wonderful customer service where customers feel valued.
November 1, 2025
I have no problem with my family…
I have no problem with my family members receiving their credit as I send it.
October 30, 2025
I love telephone Jamaica
I love telephone Jamaica, it allows me to send credit to my family back home in Jamaica, it’s quick, safe and efficient.
I have been using them a few years now and especially with the hurricane, want to know my loved ones are safe and able to keep in touch and communicate
October 28, 2025
As a cross-cultural missionary deeply…
As a cross-cultural missionary deeply involved in Church and mercy missions abroad I have saved hundreds in telephone calls and top-ups because of telephone Jamaica. As a missionary, every dime saved means more toward the funds I need for food. Thank you, telephone Jamaica, you're the world's best telephone service worldwide.
October 7, 2025
Good service easy to use
Very good and trusted service, i have never had a problem since I started using telephone Jamaica.
October 26, 2025
You make it nice and easy.
October 16, 2025
Dependable
Dependable, convenient, efficient, and rapid service. I would highly recommend.
October 4, 2025
The process was was very clear and…
The process was was very clear and concise , i hope you keep it that way for ever , I love it
October 4, 2025
Top up made easy
I use this service once or twice per month to send phone credit to my recipient who uses both cell service providers in Jamaica. The transactions are always super fast and hassle free.
July 2, 2025
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