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TelephoneJamaica.com Reviews 

1,324
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

As a cross-cultural missionary deeply involved in Church and mercy missions abroad I have saved hundreds in telephone calls and top-ups because of telephone Jamaica. As a missionary, every dime sav... See more

Rated 5 out of 5 stars

Telephone Jamaica is easy to use, straightforward, and overall good value for money. So far, I've only gotten positive feedback from friends and relatives whose minutes I've topped up. Well done!

Rated 3 out of 5 stars

Like the order and invoice transaction reminder. Also like the text message option to sayong top up have taken place. Like the easy accessibility and flexible affordable amount. So far YOU are OK "... See more

Company replied

Company details

  1. #8 of 62 best companies in Telecommunications Service Provider
  2. #9 of 53 best companies in Internet Service Provider

About TelephoneJamaica.com

Written by the company

Founded in 2008, TelephoneJamaica.com is a website dedicated to help Jamaican people living abroad keep a close relationship with their loved ones back home in Jamaica. The services TelephoneJamaica.com offers range from voice credit to mobile recharges. For more info, visit:

Written by the company

24/7 Customer Service

Send credit to Jamaica mobiles in 3 easy steps

TelephoneJamaica - official top-notch service

Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join TelephoneJamaica.com and top up now!

  • Trustworthy & secure
  • Fabulously easy to use
  • 10+ years of excellence
  • 24/7 Customer Support
  • Instant recharge on the go
  • Mobile credit at your fingertips

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,324)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The person didn’t receive the credit…

The person didn’t receive the credit even till now

August 23, 2025
TelephoneJamaica.com logo

Reply from TelephoneJamaica.com

Hello,

We checked your order and confirmed that it was processed successfully. Our Support Team emailed you with more details; for any questions or concerns, do not hesitate to reach them back.

Your TelephoneJamaica team

Rated 2 out of 5 stars

you are full of false bonus advertising and red tapes for redeeming bonuses

I totally fail to get any assistance from digicel cusyomer service people in redeeming my promo bonus
this after speaking to six reps in the course of six hours
only to find out now that my bonus expires in 48 hrs and not transferable or useful for purchases

December 21, 2024
TelephoneJamaica.com logo

Reply from TelephoneJamaica.com

Hello,

The promotions we advertise are usually set by the local operators (Digicel, in this case) and we can't do anything about their conditions. The T&C for this promotion were displayed on the website at the time when you placed your recharge.

Your TelephoneJamaica team

Rated 4 out of 5 stars

Reward us

The service is relable and fast processing time. Easy uo use. Just need some perks for loyal customers like myself.

Wendy D

October 5, 2024
TelephoneJamaica.com logo

Reply from TelephoneJamaica.com

Hello,

Thank you for your feedback. You can get free minutes through our Thank You program. There are two ways in which you can earn Thank You points:
1. each time you place an order, 2% of its value is turned into Thank You points
2. if a friend of yours opens an account with us using your referral code, when he places his first order you receive 500 Thank You points. You can find your referral code in your account information and you can also email it to friends from that section.

When you reach 1,000 Thank You points, you can convert them into $10 free Voice Credit. Right now, you have 792 points in your account.

Your TelephoneJamaica team

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