The 2026 lead up to Roland Garos and Wimbledon on this service is a scam. Paying for an ad-free subscription service only to be forced to watch endless loops of corporate sponsor commercials is enough... See more
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I have had problems with continuous image pauses from the beginning only on live streaming matches and only on TV (not on tablets or phones). I told you about it but you didn't manage to fix it. I hav... See more
Having been charged £99.99 for a subscription to Tennis TV I've been unable to use the app. They say I have to subscribe to Premium! Can I add that I have already posted a review on Trust Pilot tha... See more
I used to enjoy this app but the last month has been hopeless, being unable to watch matches on phone or TV. Absolutely the worst, actually non existent, customer service. Not the courtesy of a re... See more
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Company details
Written by the company
Tennis TV – Official ATP Tour Live & On‑Demand Streaming Tennis TV is the official streaming service of the ATP Tour, giving tennis fans worldwide access to live and on‑demand coverage of every ATP Tour tournament, including ATP Masters 1000, ATP 500 and ATP 250 events. Subscribers can watch thousands of live matches and replays throughout the season, with full match replays, highlights, classic matches and exclusive ATP content. Tennis TV offers multiple courts, flexible viewing options and high‑quality streams, so fans never miss the action from their favourite players. Tennis TV is available on web, iOS and Android mobile apps, and on a wide range of connected TV and streaming devices, including Amazon Fire TV, Roku and Samsung Smart TVs, making it easy to watch tennis at home or on the go. Please note: Tennis TV covers ATP Tour events only and does not include Grand Slam tournaments or WTA matches. Fans can create a free account to explore the platform, with paid subscriptions unlocking full live and on‑demand access. Whether you’re following the biggest tournaments or watching matches on your own schedule, Tennis TV is built for tennis fans who want reliable, official ATP coverage all season long.
Contact info
ATP Media, 22-24 Worple Rd, Wimbledon, SW19 4DD, London, United Kingdom
- https://support.tennistv.com/hc
- tennistv.com
No recent history of asking for reviews
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Replied to 62% of negative reviews
Typically takes over 1 month to reply
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dreadful user experience
the current interface has annoying thumbnails that animate and give you nausea. when you are wanting to watch replays without knowing the score, the thumbnail you click on shows an action shot of the player who has won. so what's the point. stupid. when you click on the function to advance ten seconds or more, it also animates and sometimes it misses and you accidentally hit the timeline which advances you to the end of the match....thereby destroying your suspense. a truly shitey user experience. i've contacted them many times. they don't reply. someone please let me know any alternative streaming company i can join instead.
It works good so far
I didn’t have issues on my latest Chrome, could air play on my TV (because Samsung Tizen app tells me to enter password manually, this is ridiculously inconvenient), watch on my iPad, Pixel 6 and latest iPhone. However website is more convenient than native apps (fullscreen on mobile is a bit annoying while rotating).
cannot login, hence cannot watch !
i paid, but cannot login, hence cannot watch. has been like this for the last 2-3 months, really bad. BTW, i have been loyal customer for years, but this is unacceotable.
They are scammers
They are scammers - do not join. They refuse to cancel your subscription when you try to cancel.
DO NOT JOIN THEM!!
They put through a renewal for me…
They put through a renewal for me without my authorization. I tried to cancel it and they said, too bad, we won't refund any of the $149.99 annual fee. Don't use this company. Also, many of the matches that they show you can see for free on Youtube so why pay them? I called to get the charge reversed on my credit card but they said because it is a subscription, Mastercard can't help me. DON'T SIGN UP WITH THIS COMPANY.
Very bad service
Very bad service. Their app on tv barely works, you email them and they do not answer. A shame for the sport.
Worst streaming ever
Worst streaming ever. Doesn’t work on a Firestick. Always logging out and having to log back in.
This morning I can’t log in at all.
I asked them to cancel my subscription
I asked them to cancel my subscription, they say do it yourself, I did, but they keep on charging me.
Got 2 months viewing for 12 months subscription
I watched a game yesterday morning on my LG TV. When i went back to the app in the afternoon, I'd been logged out. I signed in, and got "couldn't connect to TennisTV-Error: OC-D007," tried again, and it showed the words "TennisTV" on a blue background. And that is it, that's all i get now. Sent an email to the Help desk, and got a generic reponse, basically stating stiff cheese, and watch on other devices! (belies the purpose of the company's title). I signed up 8 weeks ago, I'm 76 years old, and I feel I've been conned.
Horrible streaming service
Horrible streaming service, it logs off by itself all the time, most inconsistent streaming I ever seen. Always loading, just useless.
I would love to cancel it and get the remainder of my money back, but they are so dodgy that they don't do that.
Double charge, no response
I was charged twice for my subscription. I have written three times over two weeks and asked for a refund and have received no response. There is no phone number on the website. Worst customer service. I feel cheated.
scamming for subscribers
scamming for subscribers. Suggesting live wimbledon matches for premium subscription without offering wimbledon coverage.
Constant glitches
Constant glitches, logging out of app, unable to log in and customer service is via email. Simply ridiculous.
There are no women's matches to view…
There are no women's matches to view -ever. Is someone asleep at the wheel or just oblivious.
Viewed via App on Roku2
Viewed in France on Sony TV via app loaded on an old Roku 2 box no problems perfect😀 . If viewed via Windows 10 PC unreliable .
It’s just very very bad and irritating…
It’s just very very bad and irritating when you use it on Apple TV… Who wrote their software??? ATP TV app before was working just perfect, just don’t understand why you have to kill a winning horse…
The highlights are all just of sound…
The highlights are all just of sound tracks with videos of the spectators...NO players. Unbelievable!!
Absolute rubbish
Try to log in on my tv, put the given code in. Comes up invalid code. Tried loads of times with different codes every time . Sent a ticket in and all that happened was they took my subscription out of my account and that was it. I've always watched tennistv on my television before so what's the problem now? Given up so cancelling my subscription.
Every time I try to sign up it fails
Every time I try to sign up they claim to send an email to verify my email address. It never arrives, despite numerous resends, different email address and devices tried. Customer support useless.
This company is a total waste of space.
Worst app eve
Worst app ever.
There is no customer support at all and the don‘t even want to apply to there own terms and conditions. If you can’t access the app you will need to wait 2 days until someone comes back with a generic text that doesn’t help you at all and then the game starts from the start again.
Livestream is often not working fully and you have to restart the page.
I do not recommend at all to use this app or subscribe to it.
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