Had before and been pleased by the product and marketing approach. Sorry to see that they are no longer commercially viable but have taken advantage of 2 kits at a reduced price.
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See what reviewers are saying
Packaged so nicely, quick delivery and really lovely vibes from the owners and Instagram page. I found through an Instagram ad and bought immediately for my friend who wants to grow her own herbs. Lov... See more
I was most unhappy to see that you used Amazon as your carrier. I never knowingly use this company as i believe them to use unethical practises and act in an exploitative manner as for the herbs ,... See more
Company replied
Such a lovely gift idea and fantastic customer service. My kit unfortunately arrived with smashed terracotta pots, most likely due to the fact that a delivery man had dropped it from a height into our... See more
Company details
Written by the company
Helping you grow your own herbs at home in beautiful terracotta pots.
Contact info
50 Gables Close, SE5 7QE, London, United Kingdom
- hello@terracottaherbs.com
- terracottaherbs.com
I am really disappointing
I am really disappointed! This was supposed to be a Christmas present for a family member and unfortunately the box was completely crushed and one of the posts smashed!! I won’t be buying again! And another present will need to be bought as a replacement!!

Reply from The Terracotta Herbs Company
Easy to order
Easy to order, very quick delivery and packaged very well. My niece will love this present to get her on the road to growing herbs at home.
Delightful gift!
Packaged so nicely, quick delivery and really lovely vibes from the owners and Instagram page. I found through an Instagram ad and bought immediately for my friend who wants to grow her own herbs. Loved it so much when it arrived that I recommended to my sister to get as a present for our dad who is a keen gardener so he can get going on his plants early before planting them out. Terracotta pots beautiful and sturdy as well.
Truly wonderful!
I couldn’t be more pleased with the product I purchased. The ethics, care, product itself, packaging, hard work and excellent customer service that went into this new little company and the order I received was truly wonderful. It makes a great gift for someone, or if you’re like me, for yourself! Bring a bit of the outdoors indoors (which is especially great if you live in a flat) and spice up your kitchen with lovely freshly grown herbs. It’s been such a lovely and rewarding experience watching them grow so far!
Excellent customer service!
Really helpful company with excellent, friendly customer service.
Excellent service overall!
Love the page, easy to navigate. Delivery was very good as it arrived in a timely manner, and excellent after service as an email with tips on how to best use the kit was provided. Product is for a Christmas present but it looks amazing!
Excellent service and love the gifts…
Excellent service and love the gifts I'm making up hampers for my three children and can't wait to give them these
Great kit and exactly as described!
Fantastic product! Exactly as described on the website. Arrived perfectly packaged and the box is great to unpack. Great terracotta pots with everything you need to grow your own herbs. Love the look and feel of it all. It makes such a great present also. Had a couple of questions before and after buying and the company was great and very responsive. Thanks! :)
Brilliant customer service!
Thank you so much! Perfect customer service, above and beyond what you would expect! Will definitely use again 😊
Lovely idea for a gift
Lovely idea for a gift. Arrived quickly and all packaged perfectly. Thank you!
This has been brought as a Christmas…
This has been brought as a Christmas present, so I can’t comment on whether the seeds germinate, however it arrived beautifully packaged and I have had follow up emails about the herbs which I will forward on Christmas Day. All in all I’m pleased and I wish the new company well.
This is a gift so can't really review…
This is a gift so can't really review it but very impressed by the service and especially liked the email giving me guidance on how to care for the herbs
Swift service well packed item looks…
Swift service well packed item looks just like the advert!
Lovely planter kit and fantastic customer service
Such a lovely gift idea and fantastic customer service. My kit unfortunately arrived with smashed terracotta pots, most likely due to the fact that a delivery man had dropped it from a height into our 'safe place'. Terracotta herbs company sent out a new kit and it arrived within 2 days with a fragile sticker on and delivered via a different courier. Would highly recommend these guys and their company! Help support independent shops this year rather than online giants like amazon.
Amazing
Great customer service and good quality products! Easy instruction to follow
Great service
The company went above and beyond to get my order to me. I was very excited to give my order as a gift. Would recommend!
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