Territory London Reviews 12

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

The ultimate online destination for premium men's fashion : T-shirts, polos, chinos & shorts.


Contact info

3.2

Average

TrustScore 3 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Very poor customer service.

I have ordered multiple times from this company and sadly their service has taken a real dive.

Products are essentially good but sizing (when ordering multiple colours in the same size) is somewhat varied!

Repeated emails have gone unanswered making the items that are larger (and smaller) than the size purchased impossible to return or exchange.

Frustrating really as the trousers themselves are good value.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

I was really impressed to find a…

I was really impressed to find a trouser brand that makes a 31” waist and with a stretchable fabric. Fast delivery in a well packed box. Good and reasonably priced. Very comfortable and smart style. I have no hesitation in purchasing again or recommending them to anyone interested.

September 13, 2025
Unprompted review
Rated 2 out of 5 stars

Terrible returns process

Really good service getting order but despite 2 attempts on website to arrange a return and emailing Territory after receiving request to rate experience on Trustpilot I have still not received a response. Would appreciate a reply to my requests. Happy to accept orders but it appears not to accept returns.

August 8, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look