While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the high quality of the products, noting their effectiveness and durability, especially regarding rim protectors and interior accessories. Many people highlight the exceptional customer service, describing it as responsive, helpful, and willing to resolve issues promptly. The ease of purchase, quick delivery, and smooth exchange processes are also consistently mentioned as positive aspects of their experience. However, some customers were dissatisfied with certain products, finding that items like window shades or wheel protectors did not fit correctly or broke easily. There were also occasional concerns about order and delivery, with some people experiencing slow shipping, incorrect tracking information, or unexpected international shipping origins.

What people talk about most

Product

Users describe ambiguous interactions with product quality and functionality. Many customers praise items... See more

Quality

People report positive experiences with quality, often praising the perfect fit, high quality, and durability... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report simple ordering processes, fast... See more

Delivery service

Reviewers mention ambiguous feedback about delivery services. While many customers praise fast shipping,... See more

Customer service

Clients share positive opinions on customer service, with many praising the responsiveness and willingness to... See more

Based on these reviews

Rated 4 out of 5 stars

I bought rear window shades for my Tesla Model S, but they didn't fully cover the small rear windows. I asked for a refund because the windows didn't fit. Teslaunch responded, asking for further expl... See more

Rated 4 out of 5 stars

Ordered the alloy wheel protectors. Fairly easy to install and look great actually. They were on my model 3 performance. However, first time out, mounted a kerb slightly and they snapped! Now at... See more

Rated 5 out of 5 stars

Very pleased with my experience at Teslaunch. The purchase was easy, delivery was quick, and the product exchange was smooth. The company is ran by honest and genuine business people who know how to t... See more

Rated 5 out of 5 stars

I've been looking everywhere for a blue key fob holder. This exact color. Blue is my favorite color for accessories. Thank you so much for making this! Also, now my key isn't lost in all the blended n... See more


Company details

  1. Car Accessories Store

Written by the company

Teslaunch focuses on the production and sales of Tesla-specific accessories, with excellent design and supply chain, bringing the latest and best quality accessories to Tesla users around the world.


Contact info

4.1

Great

TrustScore 4 out of 5

614 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website is set out great.

Website is set out great.
Prices are very reasonable.
Delivery is fast and items are well packed.
Any questions I had were answered quickly.
Items are very good.
Bought quite a few things from them and I'm not disappointed with any of them.
Would definitely recommend

March 11, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I recently purchased rim guards for my…

I recently purchased rim guards for my vehicle and I couldn’t be happier with them! 😄 The product is excellent, they arrived right on time, and the installation was quick and very easy. I’m really pleased with the quality and how great they look on my vehicle! 🚗✨

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible, placed an order, got email to track it the next day with the message that its on the way. Not only I had to download an app to track it, but it have been stuck for over a week. Horrible experience

March 2, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don't Trust Them

order is about a month behind. No one answers my email or text. they given me a tracking number that does not work. then another tracking number 2 weeks later and it has been in ''transit'' for over 10 days with no progress. Don't trust them and about to dispute the transaction with my CC company

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely Love These – 100% Worth It!

I absolutely LOVE the wheel rim protectors for my Tesla Model Y. Not only do they completely transform the look of my car, but they actually work.

They’ve protected my alloys so many times from kerb damage. The best part is when a protector gets damaged, I simply take it off, repaint it, and put it back on — so easy and so cost-effective compared to refurbishing the alloy itself.

My car looks amazing and I’ve had so many compliments on the red and black combination. People constantly ask me where I got them from!

I’m actually buying another set now because I genuinely rate them that highly. They 100% work and I would highly recommend them to anyone who wants protection AND style.

Absolutely wonderful product.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased several items from…

I recently purchased several items from this company and experienced an issue with one of them (mud flaps) - I worked with Joe, who was extremely professional and responsive throughout the process. He resolved the matter within a few hours, which I truly appreciated. I would not hesitate to recommend this company—they clearly stand by their products and provide excellent customer service.

David

February 26, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Model Y performance rim protectors

My wife’s model Y performance has huge low profile wheels which are really prone to kerb rash. The rim protectors are fantastic at protecting the alloy AND make the wheels look like split rims. The fit is fantastic yet they are easy to remove if needed. Very highly recommended.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from them

Ordered “white” handle vinyls. Advertised as to suit Tesla. Put them on and is completely different white, they look stupid. Messaged with photos only to be told that colour can have slight variations. Which doesn’t say on their website. No accountability whatsoever. Did not approve my review on their website.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

The shade fits perfectly

The shade fits perfectly. It has suction cups so I was skeptical, but they hold great and the shade itself is good quality. Works great for the AZ intense sun!

February 2, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent customer service

Great communication had a problem with my model 3 screen cover the issue was dealt with professionally and a replacement screen has been issued
Found everybody very helpful and attentive
I will certainly be purchasing my future tesla accessories from here

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

No tech support response

Purchased some touch-up paint from them. They sent paint along with some other materials, and when I contacted them via text for instructions, I never got a reply.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid. Not genuine touch up paint

I ordered Pearl White Touch Up Paint for my Juniper Y, and it was not even close to the same colour. It was just plain white. So you are essentially buying overpriced white paint.. don't waste your time. The OEM, and Genuine wording is a scam. Avoid.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

I mistakenly ordered the wrong part for…

I mistakenly ordered the wrong part for my Tesla and requested a refund. They did me one better, they gave me a partial refund 70% and told me I could keep the part. So if anyone needs a NEMA ADAPTER 14-50 plug just let me know and you can have it for the cost of shipping.
This is my attempt to continue passing on the good vibes from Teslaunch.

February 4, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Stay away do not buy from this company

Ordered these cover on a whim to protect the White interior of my Juniper Y on Jan 21st. After 2 weeks of no updates from the company i decided to cancel my order especially after seeing that the shipping company was China Post. On Feb 1st I emailed customer service to cancel my order. They said they were unable to cancel my order since the product was already shipped and gave me what appears to be a bogus or just useless tracking number for “china post” that just takes you to a page with ads and fake links. Same day magically my shop app updated to in transit. Here we are 1 month later and out 300 bucks. Stay Away!!!!

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very nice blue color!

I've been looking everywhere for a blue key fob holder. This exact color. Blue is my favorite color for accessories. Thank you so much for making this! Also, now my key isn't lost in all the blended neutral colors all over my house. I wanted to purchase more items to save on shipping, but on another day. I'll definitely keep looking at the accessories you provide in the future.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Teslaunch Rim Protectors

I bought a Tesla and found Teslaunch to buy accessories to go with it including wheel protector rims. They arrived promptly, were easy to fit and after nearly 12 months are doing a great job protecting my alloys. I've scuffed them slightly a couple of times but they are each to touch up and still look like new, I'm really happy I spent the money to protect my rims. Highly recommended!

February 10, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look