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Rated 5 out of 5 stars

We have solved all our support issue, now we have Ai chat agent to solve all your queries, and also there is agent to answer all your tickets. If you have faced any issue please contact our support we... See more

Rated 1 out of 5 stars

Very disappointed with this purchase and the overall service. I ordered the TexoVera Nove Wireless Ear Buds on the 20th, and the promised delivery date was the 26th. Even after the expected delive... See more

3.6

Average

TrustScore 3.5 out of 5

25 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Very disappointed with this purchase…

Very disappointed with this purchase and the overall service. I ordered the TexoVera Nove Wireless Ear Buds on the 20th, and the promised delivery date was the 26th. Even after the expected delivery date has passed, I have received no product and no update regarding the shipment status.

Customer communication is extremely poor, and there seems to be no concern for customer satisfaction. If a company cannot deliver on its commitment or provide timely updates, it should not make promises it cannot keep.

Based on my experience so far, I would not recommend purchasing from this seller. I hope they improve their delivery process and customer support.

May 20, 2026
Unprompted review
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Rated 1 out of 5 stars

The support ticket does not work

The support ticket does not work. They have no cancellation policy as they paused their support ticket for cancellation. Also not responding to emails as they said they will respond only to support ticket which they have just for showcase. Extremely bad experience with texovera.Recommend not to make any purchase with them.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE TEXO VERA

I ordered the product through a reward in google pay and received my order in a compromised state. The package does not display any brand name, nor does it include a user manual or any documentation to verify the authenticity of the product. Additionally, there is no information regarding the mAh capacity of the power bank, which raises concerns about whether a genuine product has been delivered. I also noticed that the brand name printed on the packet appears faded, suggesting that it may be old or fake product. Furthermore, the charging cable required to charge the power bank is missing from the package. They dont support email support and ask to raise a ticket. While raising ticket they said this option is not available and only use AI chat option who doesnt reply or provide any information at all. DO NOT PURCHASE

March 24, 2026
Unprompted review
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Rated 5 out of 5 stars

We have solved all our support issue

We have solved all our support issue, now we have Ai chat agent to solve all your queries, and also there is agent to answer all your tickets. If you have faced any issue please contact our support we will solve your issue ASAP.

March 19, 2026
Unprompted review
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Rated 5 out of 5 stars

I ordered earbuds

I ordered earbuds, the delivery was delayed but received the product at very low price. They have improved their support system with ticket based system. Really happy with the product.

February 3, 2026
Unprompted review

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