TextbookX Reviews 490

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

SCAMMERS DO NOT RENT FROM THEM. They will give you the same return label for your books and then claim you never sent one of the books so they can charge you extra. They are thieves preying on broke... See more

Rated 1 out of 5 stars

I ordered a textbook through my schools website (using this company). They were suppose to email me a digital code to use the book through canvas... they never sent it, only a receipt for purchase..... See more

Rated 4 out of 5 stars

Thank you so much! It's nice to know that you have such a good Customer Service department--and it's really hard on students and faculty, and especially your online bookstore. This season has been... See more

Rated 1 out of 5 stars

Ordered multiple books and two of them have already been canceled. One I received a confirmation email that the order had been fulfilled. Have ordered from many different book companies over 12 years... See more

Company details

  1. Hobby Store

Written by the company

TextbookX is an e-commerce site dedicated to finding students the lowest price for their books. We mix our own inventory with that of third-party sellers (in many cases, the same sellers as on Amazon and similar sites) in order to provide one of the largest inventories of new, used, digital, and rental books.


Contact info

2.2

Poor

TrustScore 2 out of 5

490 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I had a good experience with this…

I had a good experience with this online bookstore. The options for used books are really helpful for students trying to spend as little as possible on books! The downside though is that some sellers are slow to ship books so they need to be bought well ahead of time just in case. -Jena J

January 9, 2023
Unprompted review
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Rated 5 out of 5 stars

I had a great experience!

I had a great experience at the Valencia College Bookstore. I actually bought the wrong item initially but was able to quickly and efficiently and without much hassle cancel and repurchased what I actually needed without delay. I appreciated the ease of being able to rectify a problem when I ran into one. I think that also makes the shopping experience good as well.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

This is my first semester of college so…

This is my first semester of college so everything is new and confusing for me, especially with all the information constantly coming my way. Textbookx made figuring out which materials I need a breeze, and now I have one less thing to worry about!🙂

January 4, 2023
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Rated 5 out of 5 stars

no issues

this was my second time using this and i have had no problems ordering and reviving books. they come in within 5-6 days and always nicely packaged.

December 22, 2022
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Rated 4 out of 5 stars

Issue resolved satisfactorily

Ordered textbooks and encountered an error (they sent the wrong book). Luckily I was able to contact support and they sent me a free return shipping label and provided a refund.

December 1, 2022
Unprompted review
Rated 4 out of 5 stars

Usually don’t have any mishaps with…

Usually don’t have any mishaps with TextbookX. However, the last time I purchased portal access for my class, it did not give me a code. Instead, it told me to access the course through my school’s learning module. My course has not started yet, so there is no way for me to know if I actually have access to the portal. Hopefully my money does not go to waste.

January 2, 2023
Unprompted review
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Rated 4 out of 5 stars

Easy purchase

The process is easy to purchase books and search for them. There's not much discounts.
Christina.W

December 27, 2022
Unprompted review

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