Hey everyone! I just received my first 4 figure payout with 5ers futures and just received in less than 24 business hours. Appreciated 👍 Amazing experience ⭐ During my evaluation they gu... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The5ers Futures is a global Funded Trading Company empowering futures traders with structured, career-building opportunities. Through growth programs like Basecamp and our Rebate model, traders can scale their capital, strengthen consistency, and increase their long-term earning potential. Founded by professional traders, The5ers Futures was built to deliver a transparent, supportive, and growth-focused environment for traders committed to long-term success.
Israel
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The 5ers are a solid, trustworthy, and reliable trading partner. I definitely recommend them to any trader looking for a prop firm. What specifically attracted me to their futures trading program is the ability to swing trade futures and be in a trade for the full 75-80% without having to hop in and out every end of day. One criticism: The 5ers use the Black Arrow trading platform which is good, but not when a trader selects Black Arrow One. This version does not have the option of OCO and the placement of SL and target orders. Simply said, it is a recipe for a short-term trading experience. On top of that, the 5ers do not allow changing the Black Arrow One platform to the Plus at any stage of the account. Once you've bought the One version, you'll have to stick to it. For that reason I expect that - even after passing the challenge and being funded - I will have to take a new challenge soon. Obviously this time I'll make sure to take the Black Arrow Plus version for a small additional fee.

Reply from The5ers Futures
Constant issues from the start with 5ers BlackArrow futures trading. Third of the way through the eval program and I get two emails; the first stated I have left a trade open over the weekend and therefore they were closing the account- not correct as no trade left over weekend and the second I had exceeded by daily loss- not correct. Had to wait for a reply to my email with 5ers confirming issues BlackArrow and gave me two new programs,. one immediate disabled and one which had no profit I had made. Complained to 5ers who gave me a discount. Tried taking on new account but was blocked. Managed to make one trade which made $1400 profit but this did not show on my account. Now I am blocked from making trades on program and waiting to hear from 5ers about what if happening.

Reply from The5ers Futures

Reply from The5ers Futures
I really like the rules for the futures platform, as they fit my trading style very well. The EOD drawdown, no buffer, and consistency being based on individual trades rather than daily profit are all things I really appreciate. The per-trade consistency rule, in particular, is a big plus for me.
Because futures is relatively new to The5ers, I have experienced quite a few technical glitches between the Hub and BlackArrow. While I understand that a newer futures offering can come with some growing pains, I do think the technical side could be more reliable. These issues can be particularly stressful when you're actively trading, because you need to be able to trust that your platform, account information and trades are all syncing and displaying correctly. Especially, when there are open trades that are displaying on the Hub, but you have ZERO open trades - the particular program I have requires you to close all trades by 5 EST.
That said, support has always been great to work with and has been helpful when issues arise. Sometimes the wait for resolution can be a little long, but I have generally found the support team to be helpful and willing to work through the problems.
Over the summer, there may have been some vacation scheduling involved because it took 21+ days to receive my first withdrawal. Combined with the technical issues I was experiencing, that did create some additional psychological stress on top of the usual mental challenges that come with trading. I was willing to give some grace for that.
I also had to complete a risk review, which I was happy to do. However, I found the individual conducting the review to be quite abrupt, which made the experience less than ideal.
So far, I have received three withdrawals. My third withdrawal was less than I had expected because the withdrawal cap had been changed, but the change had not been communicated to traders on this particular account. This is another area where I think The5ers could improve: communication around changes to account rules and payout conditions needs to be clearer and more proactive.
As for BlackArrow, I much prefer it over Tradovate. I like being able to set my stop loss and take profit and actually see the dollar amount I am risking or potentially making. With Tradovate, that functionality isn't as straightforward and some of it has to be set up through templates. I also find BlackArrow fast when entering trades.
Overall, I am happy with The5ers and enjoy trading with them. I think the rules are very well suited to my trading style, and I really like BlackArrow. Support has also been good when I've needed help.
The biggest things I would like to see improved are **technical reliability, communication around changes, and more frequent withdrawals**.
Ideally, I would love to see weekly or 5-day withdrawals. A lot of the other firms I have been researching allow traders on a $50K account to withdraw around $2,000 every 5–7 days, whereas The5ers currently limits withdrawals to 3% ($1,500) every 14 days on this account. For me, the length of time between payout requests is probably the biggest drawback.
Despite the issues I've experienced, I have received three withdrawals and I am overall happy with The5ers. I think they have a very good futures program, and with some improvements to the technical side, communication, and payout frequency, it could be an excellent one.

Reply from The5ers Futures
So far, so good. Had some trouble initially but I was reached out to and they made it right.
We will see how it goes when I start trading on funded and how smoothly withdraw goes when the time comes.

Reply from The5ers Futures

Reply from The5ers Futures
Received 2nd payout from 5%ers futures . Very professional team , always available to help . Keep doing the great work @the 5%ers

Reply from The5ers Futures
A serious and reliable prop firm. If you follow the rules, they pay you within the agreed timeframe. Today I received my first payout from them, and the process was very fast and efficient. Whenever I’ve contacted customer support, they’ve always responded quickly as well. Overall, a great experience so far.

Reply from The5ers Futures
I successfully completed my The5ers Futures evaluation and received my funded account. However, when I tried to place a trade on the funded account, I was unable to trade because it showed “Account has been blocked by broker.”
I have contacted The5ers support regarding this issue, but unfortunately, the problem has still not been resolved.
It is very frustrating to complete the evaluation successfully and then be unable to use the funded account because of a broker-related issue.
I hope The5ers takes this matter seriously and provides a clear explanation and a proper solution as soon as possible.
I will update this review if the issue gets resolved.

Reply from The5ers Futures

Reply from The5ers Futures

Reply from The5ers Futures
The5ers Very Very friendly also I have been from last 2.5 years with The5ers support team is one of the best in the world

Reply from The5ers Futures
I went with The 5ers based on their reputation, longevity, and positive reviews. However, recent signs like cheap promotional offers, payout delays, and hidden rules make it clear they aren't the same firm they used to be. Worse, they have a predatory, undocumented trap hidden in their scaling plan.
I passed a $25k futures account and hit a 10% profit. Under their automatic scaling program, my account was scaled up, and after their 20% split, my remaining earnings ($1,000+ USD) were locked inside the new scaled phase instead of being paid out.
Here is where the scam-like structure kicks in:
The Forced Scale-Up Trap: To request a payout on the scaled account, they force you to trade a new 4% target. While trading toward this, I breached the daily drawdown limit on the new phase.
1. No Buffer or Cushion: They locked my previously earned and confirmed profits inside the scaled account, yet refused to let me use those profits as a risk cushion or buffer above my daily drawdown level.
2. Total Confiscation: Because of a breach on the new scaled phase, they wiped my entire previous profit balance ($1,000+ USD) down to $0, treating locked-in earnings as forfeit.
I went through a 13-email back-and-forth with their support and risk management teams, and they completely hid behind rigid, unfair rules—stating that once an account is terminated, all funds inside it are forfeit.
Traders, beware: Do not trust their scaling plan. If you hit 9%, just withdraw your money. If you hit 10% and get forcefully scaled, your locked-in profits become a hostage asset that you can't use as a buffer, only to be wiped out if a breach happens.
You lost a customer, The 5ers. Shame on your predatory policies.

Reply from The5ers Futures
I am deeply disappointed with the operational efficiency of The5ers. I successfully passed my Futures 1-Step Evaluation back on August 7th. Today is August 24th, which means it has been 17 days, and my funded account is still completely unusable!My KYC has been fully cleared and approved. On my dashboard, the account status shows a green "Funded" icon, but the backend is clearly frozen on "Waiting for Risk".When I log into the Black Arrow platform to trade, every single order is rejected with a hard server error: "Account is blocked. Blocked by broker." It is obvious that the Risk Team forgot to whitelist or unblock my account credentials on the live Nelogica trading server.I have sent multiple emails and today I received a template reply from support asking me to wait another 24-48 working hours. Waiting almost 3 weeks for a simple server-side account activation is highly unprofessional. If a standard account setup takes 17 days and requires constant escalation, it makes me deeply question how delayed and unreliable their profit payout process will be in the future.I demand immediate manual intervention from a Senior Risk Manager to fix this technical synchronization bug and activate my account #1255789 today.

Reply from The5ers Futures
SCAMMERSSCAMMERSSCAMMERSSCAMMERSSCAMMERSSCAMMERS

Reply from The5ers Futures
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.