Purchased via a comparison site, but not all data came across as it should. A quick call to AA customer services quickly sorted out the issue without any problems. Staff were very helpful and friendl... See more
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The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
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I have had no email of confirmation…
I have had no email of confirmation action of taking out the insurance

Reply from The AA Insurance
Easy to follow
Easy to follow, ticked all the boxes I wanted and came in with a very reasonable price.
AA always seem to come through for you…
AA always seem to come through for you when required/needed, to pull you out a hole! Caused by other so-called top companies, Through no fault of your own! A...a!!!
Great service, great staff.
Always worth paying a little extra...

Reply from The AA Insurance
I just hope your car insurance is…
I just hope your car insurance is better than your breakdown insurance over 8 hours that stuck on the side of the road and still never got took home after sort out alternative recovery to get home ourselves was not happy to be honest I don't know why I am still paying for AA breakdown cover
The overall price was what drew my…it
The overall price was what caught my eye first , then when I checked to see what was covered compared to my old insurance cover I was pleasantly surprised.
Easy to use via go compare site
Unsatisfactory
Just bought policy two days ago via Internet. Couldn't check anything on the app as it's only for breakdown. Very confu. Rang AA. Very long wait - 25 minutes. Eventually spoke to a person who said the insurance information would have to be amalgamated with the other before I could see policy details- 4 to 5 days. Useless. Asked about Insurance Certificate but you don't provide a paper copy. She sent one via email but I can't print it. On the whole Very unsatisfactory event

Reply from The AA Insurance
Prompt service from a real person not a…
Prompt service from a real person not a robot. Helpful and polite.
I havnt yet used your services
I havnt yet used your services, and as insurance i hope i dont have to! I i have to, I will then make my 4 star rating into 5 (or otherwise!)

Reply from The AA Insurance
Much cheaper
A way much cheaper quote that we had already been quoted from another company. Definitely worth shopping around :)
the ease of joining
Exceptional service when I phoned them…
Exceptional service when I phoned them with a query when completing online application form. John from Newcastle Home insurance office extremely helpful and went through line- by -line of my application . Good price and good Platinum coverage , good interested staff member , could not ask for more!
Easy to use website
Buying the policy was easy but I…
Buying the policy was easy but I couldn't create an app as I already had an aa breakdown app through my bank account. My phone wouldn't allow 2 apps even with separate email accounts.

Reply from The AA Insurance
Good value car insurance.
Filling in the application was simple and straightforward.Very competitive car insurance.
Was talked through everything
Was talked through everything, the person I spoke to was very helpful.
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