TAUK Reviews 

2,137
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being supportive, polite, friendly, informative, and professional, often going above and beyond to assist them. The service is frequently highlighted as exceptional, with many people appreciating the personalized approach and the efficiency of the overall process. Reviewers are particularly impressed with the quick response times and constant communication, making them feel well-informed and supported throughout their journey. Some people were dissatisfied with the communication, noting instances of unresponsiveness or a lack of follow-up after initial agreements. A few other people also felt that some staff members exhibited unprofessional behavior, including rudeness and a perceived lack of interest in selling properties.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently praising the personalized and professional approach... See more

Customer service

Users describe positive interactions with customer service, highlighting the professionalism, responsiveness,... See more

Response time

Customers had positive experiences with response times, consistently praising the promptness and efficiency... See more

Customer communications

People report positive experiences with contact, highlighting consistent and clear communication throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liam was very supportive throughout the whole process. When we had issues with our chain his sage advice kept us sane through to completion. He always responded quickly to any questions . Definitel... See more

Rated 5 out of 5 stars

Having been on the market for 12 months with a well known, main stream agent we had 3 enquiries and 1 viewing. Feedback had been limited and left us feeling lost. We contacted Mark on a recommendatio... See more

Rated 5 out of 5 stars

SHERIDAN made this experience much easier than it could have been. He has been polite, friendly, informative, professional and incredibly helpful, nothing was too much trouble. I would definitely r... See more

Rated 5 out of 5 stars

Thomas McCann sold my house in four days for the asking price. Can’t get better than that. That’s because he doesn’t over inflate prices or give false promises he’s fair on everyone and understands th... See more


Company details

  1. Real Estate Agents
  2. Real Estate Agency

Written by the company

The Little Bit Extra That Makes a Difference At TAUK, we believe the difference between an ordinary outcome and an extraordinary one is often just a little extra care. That’s why we always take the time to truly understand what makes your home special. We also put extra thought into how we present it to potential buyers, showcasing the details that make it stand out. Every small touch – an extra hour spent on staging, a thoughtful follow-up call, a carefully chosen photograph – adds up. For you, these efforts mean less stress and more peace of mind, as no single detail is left to chance. These small, meaningful touches come naturally to us, and they make a world of difference in your experience. This quietly confident approach is what sets TAUK apart. We put quality before quantity, service before sales, and people before numbers, making each move with care and expertise. With that little bit extra at the heart of everything we do, your home’s journey is handled with warmth, assurance, and careful attention to detail that leads to extraordinary outcomes for homeowners.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(2,137)

353 reviews in the last 12 months

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Rated 5 out of 5 stars

Best decision we made was going with Amy Walley

We honestly couldn’t have asked for a better estate agent than Amy Walley.

From our very first meeting, she stood out from the other agents we spoke to. She was warm, genuine and never made us feel like just another sale. We knew straight away she was the right person to trust with selling our home.

Throughout the whole process, Amy was fantastic. She kept us updated regularly, was always easy to get hold of, and nothing ever seemed too much trouble. She gave us some great advice on presenting the house before it went on the market and worked incredibly hard to negotiate the best outcome for us. You can tell she genuinely cares about her clients and wants the best for them.

What we appreciated most was how proactive she was. She leaves no stone unturned, keeps things moving and is always one step ahead. Selling a house can be stressful, but Amy made the whole experience so much easier.

We’ve already recommended Amy to friends, and she’s gone on to sell their homes too, which says everything about the service she provides.

Thank you again Amy for all your support. We wouldn’t hesitate to recommend you to anyone looking to sell their home!

June 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Sam helped us manage our unique…

Sam helped us manage our unique circumstances to secure our dream home!

Becoming a blended family, we had two houses to sell in order to secure the house we wanted to secure, which Sam was also marketing.

Sam worked hard to get both our homes sold in a timely manner then coordinated all communications along the chain.

We feel so lucky to have secured the home we now have and I don’t think we could have got over the line without Sam in our corner, thank you!

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Samantha Dean

I can’t recommend Sam enough!!! I’ve moved quite a few times over the last 15 years and Sam is by far the best estate agent I’ve met. She made the whole process a lot easier and went above and beyond what I’ve experienced previously

June 12, 2026
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Rated 1 out of 5 stars

I recently bought a a 1 million pound…

I recently bought a a 1 million pound house from this company, I dealt with someone called nick, after the the price was agreed I had zero communication from him in regards to the progress of the sale, I even used the recommended solicitors in order to work with them so we have a smooth transaction. I would only say his excuse is that they might not be use to selling high value houses and may be should stick to selling smaller houses. Every time I called for a update he had no clue, so I had to communicate with a elderly lady who I was buying the house from which is not ideal causing her stress when she has paid for service from this agent! I also never had any call after the completion to say congratulations or any assistance with handover. I would never personally sell with them, give them a call and see how un professional they are.

June 4, 2026
Unprompted review
TAUK logo

Reply from TAUK

Thank you for your review.

We take all feedback seriously and have carefully investigated the concerns you have raised. However, despite reviewing our records, we have been unable to identify any transaction matching the details provided in your review.

As a regulated estate agency, we maintain comprehensive records for all property sales, including buyer identification, memorandums of sale, and transaction correspondence. Based on the information contained in your review, we have been unable to locate any record of a purchase that matches your description.

We would genuinely welcome the opportunity to investigate this matter further. If you were a client of ours, please contact us directly with the property address, your full name, or the transaction reference so that we can review the file thoroughly and address any concerns you may have.

At TAUK, we pride ourselves on delivering a high level of service and communication throughout the buying and selling process. We are committed to resolving any legitimate concerns raised by our clients and would be happy to discuss this matter further should you wish to contact us.

We look forward to hearing from you.

Rated 5 out of 5 stars

Michael did a fantastic job

Michael did a fantastic job selling my home. Rather than just going through the motions, he took the time to understand what I loved about the house and the photos he took himself were fantastic.
His communication was excellent from start to finish. Because he operates as a sole agent through TAUK, I had the huge benefit of working directly with him the entire time. There was no getting passed around from person to person like you often experience with the larger chain estate agents.
If I ever move again I know who I’ll be using to help me sell!

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Best Estate Agent I've dealt with.

We recently bought a property being sold through Tom and couldn't have been happier with the experience. He was incredibly knowledgeable about the house and the area, and helped achieve a fast, stress-free sale with minimal fuss. His communication throughout was excellent and he kept things moving efficiently from start to finish.

We'd happily use Tom when it comes to selling in the future.

June 19, 2026
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Rated 5 out of 5 stars

An estate that cares

Liam was very supportive throughout the whole process. When we had issues with our chain his sage advice kept us sane through to completion.
He always responded quickly to any questions . Definitely recommend Liam as a estate agent that cares.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Adam and Louise Docwra have been…

Adam and Louise Docwra have been wonderful throughout my selling journey.Adam is the knowledgeable friendly agent who answers the call no matter the time and makes the sale process personable helping with all viewings. Louise is the calming voice of reason who helps and supports you when times get stressful.
I have sold many times and this is the most friendly professional supportive and honest agency I have used and a few giggles thrown in along the way. Thank you both!

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely Exceptional

I cannot begin to explain how exceptional Clare Towl has been. From the beginning she has been honest, up front and an absolute pleasure to work with. Here communication is second to none and nothing is ever a bother for her. This coupled with a great sense of humour and a brilliant work ethic makes her one of the most impressive individuals I have worked with in many years. She truly is one of a kind and if I was buying another house I would phone her first!

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Mia Evans-TA UK

Mia Evans , five star service 🌟responsive , collegiate and all-round makes selling your home straightforward. Thanks so much for your care and attention 😊

June 11, 2026
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Rated 5 out of 5 stars

We met Mark Welberry from TAUK to view…

We met Mark Welberry from TAUK to view the house and that we subsequently bought on 5th March 2026. By 30th April we had completed and received the keys for the house. We used the legal team recommended by Mark for the purchase, RLL Legal Ltd, who were professional and efficient. What Mark offers is a bespoke service and we cannot thank him enough for his guidance with our house purchase.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

House sale

Absolutely amazing with the sale of my parents house. Nothing was to much trouble, always there every step of the way

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Tom Constable of TAUK was very friendly and…

Tom Constable of TAUK was very friendly and helpful throughout the whole process of buying our new house. He kept in touch regularly and arranged a second viewing with the owners to measure up before we moved. Would highly recommend if you’re looking for a property in Winterbourne or Frampton Cotterell. Thanks Tom.

May 27, 2026
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Rated 5 out of 5 stars

We can’t thank Tom enough for all of…

We can’t thank Tom enough for all of his help and support throughout the sale of our home. From our very first meeting, it was clear that he has extensive knowledge of the local property market, and his advice and guidance gave us confidence every step of the way.
We had previously listed with another online agent, and our house was on the market over a year with no luck, Tom sold us in less than 2 weeks!

Tom was always professional, approachable, and incredibly responsive. He kept us fully informed throughout the process, regularly updating us and always taking the time to answer any questions we had. His expertise, attention to detail, and proactive approach helped make what could have been a stressful experience feel much smoother and more manageable.

What really stood out was how genuinely invested Tom was in achieving the best outcome for us. His market knowledge, honesty, and dedication were invaluable, and we always felt that we were in very capable hands.

We would highly recommend Tom to anyone looking to buy or sell a property. Thank you again for all your hard work and support – it has been greatly appreciated.

June 5, 2026
Unprompted review

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