TAUK Reviews 

2,142
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 371 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, professionalism, and willingness to go above and beyond to assist them. Many people found the service to be highly effective, leading to successful sales and making the often-stressful process much smoother and more manageable. Reviewers frequently highlight the exceptional communication, noting that agents were consistently responsive, kept them updated, and were readily available. This personalized approach, coupled with their expertise and constant support, made a significant difference, especially during complex or emotional situations.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the exceptional, personalized,... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the helpfulness,... See more

Response time

People report positive experiences with response times, highlighting that professionals are consistently... See more

Customer communications

Reviewers highlight positive aspects of contact, with many praising the consistent, clear, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently sold my house with Liam Crowle at TAUK. Liam succeeded where other agencies failed. His approach to house selling is refreshing and his success speaks for itself. Liam is very knowled... See more

Rated 5 out of 5 stars

Having been on the market for 12 months with a well known, main stream agent we had 3 enquiries and 1 viewing. Feedback had been limited and left us feeling lost. We contacted Mark on a recommendatio... See more

Rated 5 out of 5 stars

Liam was very supportive throughout the whole process. When we had issues with our chain his sage advice kept us sane through to completion. He always responded quickly to any questions . Definitel... See more

Rated 5 out of 5 stars

Nick has been absolutely fantastic throughout the whole process, he has made it all so easy. He kept in contact and updated me regularly. He managed to get us over the asking price, which is incredibl... See more


Company details

  1. Real Estate Agents
  2. Real Estate Agency

Written by the company

The Little Bit Extra That Makes a Difference At TAUK, we believe the difference between an ordinary outcome and an extraordinary one is often just a little extra care. That’s why we always take the time to truly understand what makes your home special. We also put extra thought into how we present it to potential buyers, showcasing the details that make it stand out. Every small touch – an extra hour spent on staging, a thoughtful follow-up call, a carefully chosen photograph – adds up. For you, these efforts mean less stress and more peace of mind, as no single detail is left to chance. These small, meaningful touches come naturally to us, and they make a world of difference in your experience. This quietly confident approach is what sets TAUK apart. We put quality before quantity, service before sales, and people before numbers, making each move with care and expertise. With that little bit extra at the heart of everything we do, your home’s journey is handled with warmth, assurance, and careful attention to detail that leads to extraordinary outcomes for homeowners.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 54% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(2,142)

358 reviews in the last 12 months

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Rated 5 out of 5 stars

Mia Evans - Pickering Road sale

I had a tough time selling my house the first time around, so I decided to give TAUK a go after a friend recommended Mia.

From our first meeting, everything just felt easy. Mia was open, honest, and really clear about what to expect, which I appreciated straight away. We also got on really well, and that made a big difference during what was a long and very stressful process. She was always easy to reach, no matter the time of day, and happy to answer any questions.

Honestly, I don’t think I would’ve got through the sale without Mia. She knows her stuff, tells it like it is when needed, and is completely in your corner the whole way through. I can’t recommend her enough - You’ll be glad you chose her. Not only does she get the job done, she’s also a hoot!

January 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Mia Evans Buying Experience

Mia Evans made our house buying experience smooth and easy. We had been searching for a house for a few months and honestly started to feel a bit fed up with the whole process until we came across her.

From the start, Mia was really helpful and kept us updated regularly about new properties coming up and arranged viewings for them at times convenient for us. What really stood out was how proactive she was. The house we bought didn’t even make it to the market but she made sure we knew about it straight away and arranged a viewing quickly.

She was always easy to get hold of at any time of the day, answered all our questions, and made everything feel a lot less stressful than we expected. She genuinely cared about helping us find the right place, not just making a sale.

Thanks to Mia, we found a home we absolutely love and couldn’t be happier. We’re so grateful for all her help and would definitely recommend her to anyone looking to buy a property.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Fit around their availability, not yours

Tried to view a property with them.
Contacted via Rightmove and no response, contacted direct and asked for Fri / Sat viewing as that is when we are in the area (c. 3 hours away), they offered Wed or Thu and said they are off Fri / Sat so no, could do the following week though.
Its like they don't want to sell properties.

April 14, 2026
Unprompted review
TAUK logo

Reply from TAUK

Hi Paul,

Thank you for your review.

We’re sorry to hear that you feel this way, however the situation you’ve described isn’t reflective of how we typically operate. We always aim to accommodate viewing requests where possible, but availability can sometimes be limited depending on vendor access and our agents schedules.

We’ve been unable to identify your enquiry based on the information provided, so we haven’t been able to fully investigate what may have happened in this instance. Your email address and phone number does not exist in our CRM or our telephony system.

We are here to help and would be more than happy to try and arrange a suitable viewing for you. Please contact us directly with the property details and your information, and we will do our best to assist.

Kind regards,

TAUK

Rated 5 out of 5 stars

Can’t speak highly enough about Sarah

Can’t speak highly enough about Sarah Walters! I was a buyer, and she consistently stayed in touch, keeping communication clear and updates coming right up to the very last minute. It’s been a long journey for various reasons, and during the most stressful moments Sarah was a real rock of reassurance. She handled everything brilliantly to make sure we completed. Thank you, Sarah - you’re a star!

Olena x

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

Tried 3 times to view a property twice…

Tried 3 times to view a property twice via email which I’ve had no response then my partner phoned up was told it would be passed to the relevant person and we would get a call back this was over 24hours ago still waiting absolutely disgusting

April 9, 2026
Unprompted review
TAUK logo

Reply from TAUK

Hi Lisa,

Thank you for your review.

We’re really sorry to hear about your experience, as this certainly isn’t the level of service we aim to provide. We understand how frustrating it must be to have your enquiries go unanswered, especially when trying to arrange a viewing.

Unfortunately, as your review is anonymous, we’ve been unable to identify your enquiry in order to investigate what may have gone wrong. We would genuinely like the opportunity to resolve this for you as quickly as possible.

Please could you contact us directly with your details, or resend your enquiry, and we will prioritise this and ensure you receive a prompt response.

Kind regards,
TAUK

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Rated 5 out of 5 stars

Finally we got there... Super Sarah!

I was advised to meet Sarah as I was moving abroad and needed someone professional, responsible and reliable that could help with the property sale. The whole process was challenging and lengthy however she always had a prompt response and a positive outcome. She handled particularly well the buyer expectations and kept me updated about all the diligences required legally. She also went above and beyond regarding any requests from the solicitors.I would definitely recommend Sarah's services to someone who's looking forward to sell a property in Newport area. Thanks very much for everything!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

A wonderful personal service from Sue Iannucci

We can’t thank Sue Iannucci of The Agency enough for the care, professionalism, and kindness she showed throughout the sale of my late mother’s house.
Sue markets herself as a Personal Estate Agent, and with good reason. From our very first meeting, it was clear that this was not just a transaction to her. She fully respected the treasured family home we had entrusted to her care and handled the whole process with real empathy and understanding.
Nothing ever felt like too much trouble. We were guided throughout with patience, warmth, and professionalism, which made an emotionally difficult time so much easier to navigate. Communication was excellent at every stage — clear, timely, and reassuring — and we always felt fully informed and supported. Her advice was pragmatic and honest, and the sale was managed smoothly from start to finish.
I would not hesitate to recommend Sue to anyone seeking an outstanding, genuinely personal service.


April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Mia Evans, Melling house sale.

On 11th March 2026 Mia Evans visited our property in Melling to value it and put it on the market for sale. By the 11th April it was sold at a very good price. Mia is an exceptional estate agent. She is extremely efficient, and guides you seamlessly through the whole process. Mia deals with you directly which is something important when selling a property. The open day at our property was beautifully presented,which viewers greatly appreciated.
We would highly recommend Mia Evans if you are considering selling your home. You will be very glad that you did.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Mark Quinn was absolutely superb…

Mark Quinn was absolutely superb through out the whole process, incredibly professional and proactive and went above and beyond to ensure a very difficult chain was able to complete. Mark sold the house within days and then helped deal with a very tight time table to exchange and completion. He recommended the solicitor we used who was also excellent and very proactive. He was available outside normal core hours and would always keep us incredibly well informed. If you are looking for an agent who really understands clients needs then in my opinion you should look no further.

March 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Professional service

Michael Mason provided a highly professional and friendly service throughout my purchase. Although he was acting for the seller, he was consistently helpful and informative, responding to all communications promptly. As a first‑time buyer, I found his support invaluable and greatly appreciated his clear and timely guidance. I would confidently recommend him.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Tom Constable

We done two viewings on one property with Tom and had an offer accepted by the vendors.

During the viewings Tom was knowledgable, professional and friendly. Tom represents the vendors of the properties being sold however Tom struck up a rapport with us as buyers and made us feel comfortable during the viewing and offer process. Not all estate agents do that, relying on the buyers simply liking the property and they just act as a middle man.

I would definitely recommend Tom as an estate agent for anyone looking to sale there home.

March 28, 2026
Unprompted review
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Rated 5 out of 5 stars

TAUK the estate agents you need

Eric was professional, courteous and reassuring from his very 1st visit. He was with us every single step of the way, whenever we had a query he sorted it out for us, nothing was too much for him. We seriously cannot thank him enough for everything he has done for us… we have no hesitation in recommending him to other sellers
Thank you Eric & Nick
Chris & Davina Williams

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Tom combines professionalism with a genuinely personal approach, and we felt completely supported by him every step of the way. From our very first meeting right through to the sale of our home, he went above and beyond in every possible way. He truly took the time to understand our future plans and expectations, and thanks to his dedication and expertise, he found the perfect buyer for our home. We couldn’t be happier with the experience and would highly recommend Tom to anyone.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

My experience with Micheal was very professional he sold my property always keeping me up to date, nothing was never too much trouble, Highly recommended.

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent estate agent…

Paul was the agent selling the house we bought. He was excellent, knowledgeable about the location and the house itself and was honest and realistic in his replies to our numerous questions. Even after we had our offer accepted he continued to provide an excellent service and made the process just that little easier than it might have been. I would recommend him to anyone thinking of selling or buying in this area (Liskeard / Looe)

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

THE RUDEST ESTATE AGENT I HAVE EVER…

THE RUDEST ESTATE AGENT I HAVE EVER COME ACCROSS IN MY LIFE! Usually you would expect to be welcomed to to a property you are looking to buy, invited to park on the drive so you can see what it would be like to live there. Not Claudia Romano, who arrives 1 minute before the appointment, shouting out of her car door, "I'M THE ESTATE AGENT SO I GET TO PARK THERE!". And then, once we have driven around and finally found somewhere to park, has the cheek to tell us that we're late and we will not have a full appointment - when we were there first! Prospective sellers - avoid at all costs!!!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

What a great estate agent,

What a great estate agent,
Magdip what a absolute gentleman,
Helping us from start to finish,
Would highly recommend this estate agent,

Always there for us with when we needed him and always very helpful,

October 18, 2025
Unprompted review

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