Anita was excellent. She was very knowledgeable about the best way to market our house and what price to market it at. Once a potential buyer was identified she was able to help us agree a sale quickl... See more
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When you do what you love you, put your heart in it....... At The Avenue, we're more than estate agents, we are all business owners. We listen, we care and we are passionate about providing a tailored service combined with innovative marketing, from the day we first meet, to the final home moving chapter. Our desire is to become the only estate agent of choice for the lifetime of people that matter most - you, our customers.
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Natalie marketed our house for us and also conducted viewings, liaised with clients. Her expertise and client service was excellent throughout. Her attention to detail and fastidious approach to gaining client feedback was impressive. Sadly it wasn't the right time for us due to our personal circumstances but we will back to Natalie as soon as we are ready! Thanks again Natalie! :)

Reply from The Avenue Estate Agents
Excellent customer service. Bailee has kept us informed every step of the way, answering every question promptly and efficiently. A professional, friendly service, highly recommended.

Reply from The Avenue Estate Agents
Excellent communication, goes over and above to support not just on the sale/purchase, on the whole process! Would recommend highly!

Reply from The Avenue Estate Agents
Anita was great throughout. Very professional, experienced and knowledgeable. Despite many challenges with some viewers and offers Anita stuck to the task. She was excellent throughout and was attentive to detail all the way through to completion of the sale. We would highly recommend.

Reply from The Avenue Estate Agents
We count our lucky stars we found Emily after a negative experience with a large high street agent!
We couldn’t be happier with the service we received. Emily was consistently honest, transparent and thoroughly professional from start to finish. Her dedication and expertise set her far apart from others in the field — she truly operates on a level few can match. We would recommend her to absolutely everyone.
Beth & Dan x

Reply from The Avenue Estate Agents
Our estate agent had excellent communication and replied quickly to any concerns or queries that we had through throughout the process. On day of completion, we received a lovely gift which we thought was a lovely touch.

Reply from The Avenue Estate Agents
Sam (from Lettings) could not have been more helpful in drawing up a new tenancy agreement for my tenant who had had a change of circumstances. I felt very reassured as he talked me through the process which was carried out swiftly and thoroughly. If you are someone looking to rent or a private landlord needing help with a tenancy I would highly recommend that you speak to Sam at the Avenue.

Reply from The Avenue Estate Agents
Thank you to bailee and Alice for giving us the best experience in selling our home . They have made the journey far easier than seemed possible. They showed kindness throughout . They communicated to us regularly . I would recommend the avenue if anyone is thinking of selling there house they will make the journey very personal , nothing will be too much trouble . You will not be disappointed using Bailee and Alice .

Reply from The Avenue Estate Agents
Can’t thank Alice and Bailee from the avenue enough for the wonderful service given to us selling the family home . So professional and kind , nothing was too much trouble , they were on hand morning till night . We were most impressed with how much time they took keeping us updated With progress .
Would recommend such a professional couple if you are thinking of selling your home .

Reply from The Avenue Estate Agents
The Avenue were absolutely brilliant from start to finish. Communication was quick and efficient and they couldn't do enough for us throughout the whole process.

Reply from The Avenue Estate Agents
We had been trying to move on and off for over a year. We went with Ben and he sold our house within weeks. Really good experience, and he followed the whole process through until the end. Highly recommended!

Reply from The Avenue Estate Agents
Initially I felt daunted by the process particularly as it involved the sale of my childhood home. However, Bailee was empathetic, helpful, reassuring and kept me up to date with where we were in the process. It was easy to communicate with him, always professional but very approachable and amenable. I would not hesitate in recommending him and The Avenue.

Reply from The Avenue Estate Agents
Ben and team from The Avenue have been everything they promised to be. From the first meeting to completion we felt our house sale was in safe hands. Always responsive to any queries however daft or minor! Their approach is slightly different to most other agents and we would absolutely recommend them.

Reply from The Avenue Estate Agents
Would highly recommend the Avenues , so glad we chose them they come highly recommended to us and now we know why absolutely brilliant

Reply from The Avenue Estate Agents
Very pleased with our experience of selling our house, it all went smoothly, I would definitely recommend The Avenues, went above and beyond for us, it is our first time experiencing selling a house and could not fault it, well done The Avenues ⭐️⭐️⭐️⭐️⭐️

Reply from The Avenue Estate Agents
The company was proactive during the mortgage process and very responsive to questions before, during and even after the sales. They are very sincere and I will recommend.

Reply from The Avenue Estate Agents
Both Emma and Helen have been fantastic throughout our journey to sell our home. With the knowledge and hard work of them both it wouldn’t have happened so quickly. Highly professional, fantastic communication and always ready to offer a solution to any issues that may arise. No matter what time of the day it was they would always respond to messages which is not something you get with high street agents. Highly recommended them to anyone.

Reply from The Avenue Estate Agents
Great service from Helen, Emma and Steoh at the Avenue.
Very pro active and great communication throughout.
Would highly recommend them to anyone selling.

Reply from The Avenue Estate Agents
Emma, Helen and Steph worked well together to finally sell my property!
Unfortunately there were some setbacks and fall throughs, which was no fault of The Avenue. However, they kept persevering to find the best buyer and at long last we got to completion. Thank you team!

Reply from The Avenue Estate Agents
We moved into our new home last week. As first time buyers, we were quite nervous about the experience. However, Ben Dunn offered a great first experience for us. He was always there to hand to answer any questions and was incredibly supportive. Thank you Ben.

Reply from The Avenue Estate Agents
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