The Boiler Club Online Reviews 

180
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Paul from The Boiler Club Instilled confidence through his knowledge and professionalism from the start. He outlined a plan and a scope of works his team would follow and gave us good advic... See more

Rated 5 out of 5 stars

Would definitely recommend the boiler club, we have been dealing with them for a few years now. It was Mike that serviced the boiler a few weeks ago, very professional, you get an email outlining... See more

Rated 5 out of 5 stars

The Boiler Club have been servicing our boiler for several years now. Always prompt and available for any follow up. They installed our new boiler last year - everything was well done and we have appr... See more

Rated 5 out of 5 stars

I have had the pleasure of dealing with Paul and Mike on a few occasions now for some plumbing work in my house. They are extremely professional great value, considering the high standard of work the... See more

Company details

  1. Heating Contractor
  2. Boiler Supplier

Written by the company

We install new replacement boilers and central heating systems. Our team mainly consists of ex British Gas heating surveyors and installation engineers. We formed the boiler club to offer our customers the highest quality installations at the best price. We work closely with the leading manufacturers to provide our customers with the best offers on the market for the most competitive quotes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(180)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company to deal with.

I was recommended to try The Boiler Club when I was thinking of getting a new boiler. Great service from start to finish. Paul came round the same day to survey and quote, very professional, explained everything and we had the quote the same day. (Considerably less less than British Gas had quoted!) The boiler was installed a few days later by Ged and Chris two very pleasant guys who completed the job by 4.00 pm. Ged thoroughly explained how to use the boiler controls and Hive. The old boiler and all rubbish was removed and everywhere left clean and tidy on completion. Paul called us in the evening to check we were happy with the installation. I would 100% recommend this company.

August 16, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

This company was recommended by a…

This company was recommended by a friend.

Paul dealt with us from start to finish. He came out on the same day to quote and discuss. Everything was made very clear.

Once we agreed to go ahead within four days two very professional plumbers turned up to fit our boiler. I was surprised how clean and tidy they were.

I would definitely recommend these guys over and over again.

Thanks Lads

August 7, 2022
Unprompted review
Rated 5 out of 5 stars

What a fantastic company

What a fantastic company! Paul came to do a survey & price up for a replacement boiler.What I beleived to be a complicated job from what I had been told by other engineers from other boiler companies turned out to be a straight forward job. Paul explained everything ( Paul obviously knows his job). The quote was excellent £1500 less than other companies. Fitting day arrived. The engineers arrived early & got straight on with the job. I never had to check on them all day. They were polite, respectful & very hard working & a credit to boiler club. The kitchen was spotless when they finished the job. Once completed I was shown how to use the boiler. A fantastic company and employees who respect their customers. Please do not have any doubts about boiler club! Absolutly brilliant.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Boiler replaced and re-located

We are very happy with our experience of the Boiler club team. Paul was very prompt and gave detailed quotes and answered all our questions. The installation of the boiler was booked really quickly, and the installation team were very professional. They started early, tidied up both days and explained everything through. The work was done to our satisfaction.We would defintely recommend these guys. Thank you Paul and the Team!

July 30, 2022
Unprompted review
Rated 5 out of 5 stars

Jobs a good un

From the first phonecall ( to book an appointment for a quote) to the fitting of a new boiler and can not speak highly enough of this company. Phil was great and explained everything. Steve who fitted the boiler was professional, polite and a grafter. Arrived on time, cleaned up after installation and took away the old boiler.

July 29, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Boiler changed over with no problems…

Boiler changed over with no problems New boiler fitted old boiler and rubbish removed. Engineers worked hard and were tidy with covers over the carpet. I would recommend this company. Everyone I dealt with was pleasant and knowledgeable.

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

Definitely one of the most professional…

Definitely one of the most professional companies I've ever dealt with. Right from the initial consultation/quote to the actual hands-on work that the 2 engineers carried out to such a high standard. It was a really difficult job as a large amount of my pipework had to be replaced - much of which was under floorboards. However I can't speak highly enough of the 2 engineers in terms of their speed, quality & pride of work, and how tidy and courteous they both were throughout the 2 day job. Fantastic service and would happily recommend.

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

Don’t normally spend time on reviews, but the guys were great!

Moved in to a new house with defunct boiler and no hot water/ heating. Was able to get a quick quotation and good price to completely outfit the whole house. Felt well informed and given a range of options to choose from.
The work was done the very next week and the guys were very professional. They did some long days but were always friendly and approachable, leaving everything tidy. There was minimal disruption and everything was fitted and cleaned up as best it could be.

July 13, 2022
Unprompted review
Advertisement
Rated 4 out of 5 stars

Good service

Good service, came on time, was professional. They had the best price. Didn't try & rip me off. Was honest.

June 22, 2022
Unprompted review
Rated 5 out of 5 stars

Professional gentlemen from initial survey to completion of the installation. Excellent service.

I have no reservations about recommending The Boiler Club. Excellent from start to finish. Paul did the initial survey and explained everything and I didn’t need to ask for any clarification. Very professional and received a quote within two days. John and Ged came on Spring Bank Holiday Monday and were very approachable and worked very hard from initial arrival at 8:00am until at least 5:00pm. I have never experienced such pleasant workmen and before leaving each day swept up and left everything tidy.
They moved furniture, carpets and floorboards as needed and it was a complete new boiler and system.
All carpets were covered and warning signs erected at the top and bottom of the stairs as some of the floorboards were taken up.

June 3, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service!! Thank You

6 days after buying my first home my boiler packed up. I had quotes of British Gas/ EON and they were wanting to charge me nearly £5,000! My partner found the boiler club on the internet and we read the wonderful reviews from the customers. We are so glad we found this wonderful company. Paul came round to give us a quote within an hour, he was very professional and approachable. He found me the best deal and I found that he was not trying to sting me with money. Ged and John carried out the job. They were very friendly and reliable. They worked very hard and did a fantastic job and answered any queries I had. I couldn’t reccomend the boiler club enough! 😊 Thank you, Paul and the team! Melissa and Mike x

May 26, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent/Very professional company

Excellent/Very professional.
I would highly recommend Boiler club online.
Paul was very clear with the initial survey and eased any concerns which I had about the job.
Ged fitted the new Worcester-Bosch boiler and additional radiators and worked extremely hard throughput the installation. Very professional team, very satisfied customer.

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

From the first visit from Paul and his…

From the first visit from Paul and his professional approach and the installation teams expert workmanship tidyness and knowledge we cannot fault the boiler club one bit and would highly recommend them too family and friends and anyone considering a new boiler or full system installation which we opted for thank you it was a pleasure using the boiler club 😀

April 29, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent professional service from an…

Excellent professional service from an initial visit by Paul to the completion of a new boiler installation. Our questions were fully explained and the fitters completed a thorough job. They arrived on time and the whole work was completed in 2 days which included reconfiguring pipes and moving a hand basin. We would recommend the Boiler Club without hesitation.

March 7, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look