Thebuildersacademy Reviews 

135
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the online training courses exceptionally clear, well-structured, and very easy to follow from the very beginning to the end. Consumers frequently praise the helpful staff and responsive customer support for making the entire educational journey simple and smooth. Some reviewers were not happy with the test structure, noting that certain exam questions are tricky and available practice options are somewhat limited. People genuinely appreciate the overall experience, yet these specific testing challenges stood out during their preparation, requiring extra time and effort to successfully complete the necessary professional qualifications.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently highlighting that the platform is easy to... See more

Staff

People report positive experiences with staff, frequently noting that representatives are always friendly and... See more

Service

Consumers find service to be a source of great satisfaction, frequently praising the helpful and professional... See more

Customer service

Reviewers express great satisfaction with customer service, frequently praising agents for being polite,... See more

Website

Clients share positive opinions on website, highlighting the clean interface and well-designed layout.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything about the whole course was set out perfectly, really clear and easy to follow. The test itself was a mix of common sense questions, and some really tricky answers which could easily and l... See more

Company replied

Rated 5 out of 5 stars

Great service with the course & exceptional support both over the phone & by e-mail to ensure our candidates completed the courses in a short time-frame. Will definitely be using again.

Company replied

Rated 5 out of 5 stars

I had an amazing experience challenging myself and exploring a new career path. I’m truly grateful to Builders Academy for making this journey possible. Knowledge is powerful and profitable. For... See more

Company replied

Rated 5 out of 5 stars

My Online course was easy to set up & use with link . Reasonably priced courses, The staff on the phone line were good to help with any queries, Michael was very helpful & clear on explaining t... See more

Company replied


Company details

  1. Educational Institution
  2. also in
  3. Distance Learning Center

Written by the company

The Builders Academy is a leading UK training provider, approved to deliver CSCS Level 1 Health & Safety, EUSR-accredited courses, and the National Water Hygiene (Blue Card) qualification. We support individuals and businesses in obtaining essential construction and utility sector certifications through flexible online and remote learning options. Achieve your qualifications efficiently with expert support at every step.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

135 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(135)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

easy to follow exam .

September 2, 2025
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 5 out of 5 stars

great experience with acedamy helped me…

great experience with acedamy helped me to get get my results with easy guidance i appreciate it.

July 30, 2025
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 5 out of 5 stars

Fast

Fast, efficient, and great customer service. Would highly recommend.

June 16, 2025
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

Rated 5 out of 5 stars

Extremely well run course

Extremely well run course, helpful and informative.

June 3, 2025
Unprompted review
Thebuildersacademy logo

Reply from Thebuildersacademy

Thanks for your feedback, we appreciate it.
Glad you had a good experience with The Builders Academy.

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