The Professional Car Agent Reviews 528

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Just picked up my new Hyundai Santa Fe today and dealt with Dean he made my experience of buying a new car so easy and no stress and was very helpful and overall a genuinely nice guy thanks so much! I... See more

Rated 5 out of 5 stars

Sold my car today to The Professional Car Agent Ltd and it was picked up by Paul. Fantastic, friendly, honest man. Thanks for a great experience.

Rated 5 out of 5 stars

Fantastic in every way! Car, Customer Service and everything the team do is excellent. We needed a new car and one that was higher for my own personal benefit. Saw the Juke online, booked a test d... See more

Company replied

Rated 5 out of 5 stars

Outstanding Company. I missed a rattle on the test drive drive and their mechanics picked it up and they replaced the hole belt chain kit, they also painted the wheels and serviced it all free of char... See more

Company replied

Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Car Inspection Station
  4. Car Service
  5. Finance Broker
  6. Used Car Dealer

Written by the company

The Professional Car Agent sell a full range of hand picked used vehicles with over 65 vehicles on display at our showroom in Plympton, Plymouth, we have a well lit and modern showroom so even If it is dark outside or raining we can still offer you the perfect appointment. As one of the Southwest's fastest growing brands we offer a full range of vehicles at affordable prices and combine this with leading finance rates with the customer in mind. We have built a reputation on providing a courteous and honest service and this is why our customers appreciate the way we do business. We believe customers should feel at ease and be given honest and detailed advice. For total peace of mind we will ensure that the vehicle of your choice has been prepared and presented to exceed your expectations. Visit us today at our location in Plympton situated in Colebrook Village and find out how we can help you purchase a great car or van at the best price with exceptional customer service. All of our staff have been involved at a high level in main franchised retailers and have brought this level of professionalism with them.


Contact info

4.8

Excellent

TrustScore 5 out of 5

528 reviews

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Rated 5 out of 5 stars

good experience

October 12, 2023
Unprompted review
The Professional Car Agent logo

Reply from The Professional Car Agent

Thank you for the brilliant 5* review - we hope you're enjoying your new car!
Many thanks,
The Car Agent Team

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Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! I sold my car via Motorway.com to these guys and they were brilliant from start to end. Graham, who came to pick up the car was such a gent and so not your typical car sales person. Polite, knowledgeable and friendly. Would 100% use these guys again!

October 10, 2023
Unprompted review
The Professional Car Agent logo

Reply from The Professional Car Agent

Thank you for the brilliant 5* review - we hope you're enjoying your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

The best service from start to finish

The guys and women at the Professional Car Agent are very helpful and welcoming. Happy to help any way they can. Have great deals and top quality cars. They are first class with helping if you have any issues or worries. Myself and partner have a car with this company and will most definitely be returning when the upgrade is upon us. Highly recommend if you are looking to buy a new vehicle.

September 17, 2023
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Reply from The Professional Car Agent

Thank you for the brilliant 5* review - we hope you're enjoying your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Excellent

Great customer service, they helped me find a car that I’ve always wanted. A trust worthy and professional company. I have recommended to many friends and family.

September 17, 2023
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Reply from The Professional Car Agent

Thank you for the brilliant 5* review - we hope you're enjoying your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Informative and non-pressured. Exactly what you want when buying a car.

I felt completely at ease buying my first car on finance. I was anxious about the process, however was reassured and was given non-bias information which helped me to make my decision. I didn’t feel pressured when test driving and deciding which vehicle to purchase, and felt able to take my time which was really important to me.

I would 100% use The Professional Car Agent again in the future, and have already recommended them to several people.

September 17, 2023
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Reply from The Professional Car Agent

Thank you for the brilliant 5* review - we hope you're enjoying your new car!
Many thanks,
The Car Agent Team

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Rated 5 out of 5 stars

So far iv had a really good experience…

So far iv had a really good experience with the professional car agents. Really friendly and helpful team. Touch wood, iv had no problems with the car, so haven't had to use the warranty cover, so cant comment on that. The car came with 12 months mot, no advisories, and serviced. It was also valeted, so it was nice and clean. There was a slight problem with the fuel tank cap at first. Some safety plastic was pushed down and stopping me fuelling the car. They said they would sort it, but i knew how to sort it after looking the problem up, and solved the problem myself using a make shift clip thing, so wasn't worth them dealing with. They made me feel very welcome and comfortable. Im normally really uncomfortable around people i don't know, James was brilliant. I would highly recommend this company, and would definitely go back to them. Im sure each person has there own experience and opinions on them, but mine, its been really good. Thank you James and the team. :)

August 21, 2023
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Reply from The Professional Car Agent

Thank you for the brilliant 5* review - we hope you're enjoying your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Amazing service

We were particular with what we wanted and the team went above and beyond to get it for us. Very helpful every step of the way and Dean was great with helping us with the purchase from start to finish! Thank you :)

September 9, 2023
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Reply from The Professional Car Agent

Thank you for the brilliant 5* review - we hope you're enjoying your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Really good experience from car Agent

This was my second visit to the company, the first time the car wasn't for me but saw 2 more on Facebook I fancied, on arrival there was no hard sell, was told anything I wanted to just shout, no problem taking both cars for a test drive, also they sorted my private plate for me so when I picked the car up it already had plates on.

July 7, 2023
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Reply from The Professional Car Agent

Hi Andy,
Thank you for the brilliant 5* review - we really appreciate your feedback and we wish you many happy miles in your new Audi A3!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Brilliant service from Dean

Brilliant service from Dean! Sorts everything out before you leave and answers all questions. Makes sure your happy with the car and explains all the documents.

July 12, 2023
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Reply from The Professional Car Agent

Hi Laura,
Thank you for the fantastic 5* review - we really appreciate your feedback and we wish you many happy miles in your new car!
Many thanks,
The Car Agent Team

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Rated 5 out of 5 stars

Great experience !

Great experience !
James was extremely helpful finding me the car of my dreams

July 11, 2023
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Reply from The Professional Car Agent

Hi Lucy,
Thank you for the brilliant review - we wish you many happy miles in your new Audi A1 S Line!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Very friendly and helpful staff.

Very friendly and helpful staff.
Very good at communicating with me and did a thorough check of the car before I picked it up.
Can’t fault them! :)

July 11, 2023
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Reply from The Professional Car Agent

Hi Jasmine,
Thank you for the brilliant 5* review - we hope you're enjoying your new Nissan Qashqai!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Returning Customer

As a previous customer of The Professional Car Agent it made total sense to check them out while I was looking to replace my ageing Audi A3, which I purchased from these guys 6 years ago. A vast array of makes and models, presented in great condition. Friendly sales staff, Dean was great and Darren even remembered me and my wife from our previous purchases. Test drives were easily arranged and did not feel under pressure to buy, but with a stunning Skodia Octavia VRS on offer how could I refuse. Fantastic level of service provided, all aspects of the sale fully explained. Full MOT with no advisories, full service and any niggles I picked up with the car sorted out. Pick up day was made to feel like a special occasion and the car was beautifully turned out and ready to go.

A fantastic, first class and thoroughly professional outfit with friendly staff and owners. They say you never forget your first time, but I will certainly remember my second purchase from Devon's best. Thanks to you all.

June 21, 2023
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Reply from The Professional Car Agent

Hi Alex,
Thank you for the brilliant 5* review - we really appreciate you choosing us again and we wish you many happy miles in your new Skoda VRS!
Many thanks,
The Car Agent Team

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Rated 5 out of 5 stars

Golf gtd

Dean & the rest of the car agent staff were amazing in sorting my new car, very friendly & the customer service was excellent didn't have to do anything they sorted all of it, the car is amazing & i couldn't be happier with it. Thankyou guys can't recommend you enough 😊

June 21, 2023
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Reply from The Professional Car Agent

Good afternoon,
Thank you for the brilliant 5* review - we appreciate your feedback and we wish you many happy miles in your new VW Golf GTD
Thanks again,
The Car Agent Team

Rated 5 out of 5 stars

Great experience

Having gone to multiple car sales to look for a car I was always drawn back to the professional car agent. Dean helped me with any enquiry I had and nothing was too much trouble. The customer care is amazing and there is no pushiness to purchase a car like I had experienced elsewhere. After months of looking and coming back to the car agent I am more than impressed with the standard my new Audi a3 was handed to me in and any questions I had were answered. Couldn’t recommend the car agent and especially dean enough.

June 28, 2023
Unprompted review
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Codie,
Thank you so much for the brilliant 5* review - we really do appreciate your business and we're glad you enjoyed your experience with us.
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Absolutely superb to deal with

Absolutely superb to deal with, great communication, didn’t feel pushed into buying, everything was smooth, a pleasure to do business with them

June 9, 2023
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Reply from The Professional Car Agent

Hi Paul,
Thank you for the brilliant 5* review - we really appreciate you choosing us and we wish you many happy miles in your new Audi Q3!

Rated 5 out of 5 stars

Amazing company and staff

Amazing company and staff. Really informative and kept me in the loop the whole time!

June 9, 2023
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Reply from The Professional Car Agent

Hi Ryan,
Thank you for taking the time to review us - we really appreciate it and we wish you many happy miles in your new VW Golf!
Many thanks,
The Car Agent Team

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Rated 5 out of 5 stars

If I could give more starts I would⭐️⭐️

Got my new car a low mileage Dacia with the professional car agent, and couldn’t be any more pleased🤩 Dean and James have been great, going the extra mile with even dropping my car down to Truro for me, with a box of chocolates in hand🍫 Really pleased with my experience with you guys, will definitely be a returning customer⭐️

June 9, 2023
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Reply from The Professional Car Agent

Hi Chloe,
Thank you so much for your brilliant 5* review - we really do appreciate all your feedback and we wish you many happy miles in your Dacia Sandero!
Thanks again,
The Car Agent Team

Rated 5 out of 5 stars

Dean

Dean, who dealt with my purchase through out, was very professional, knew what he was talking about and knew everything about the car. The whole experience was very pleasant and carried out to my satisfaction.

May 12, 2023
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Reply from The Professional Car Agent

Hi Mrs.Newman,
Thank you so much for your brilliant 5* review - we really appreciate you choosing us and we wish you many happy miles in your new automatic Audi A1 S Line!
Thanks again,
The Car Agents

Rated 5 out of 5 stars

Genuine, helpful dealership.

The Professional Car Agent Ltd - says what it does on the tin. Dean's customer care is second to none and I felt looked after all the way through. Nothing was too much to ask and there was no pushiness to make a purchase. Extremely happy with my car and I hope to be a returning customer. Thanks Guys!

June 9, 2023
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Chloe,
Thank you for the fantastic 5* review - we really appreciate you choosing us and we wish you many happy miles in your new Audi A3!
Many thanks,
The Car Agent Team

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