The Professional Car Agent Reviews 528

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Just picked up my new Hyundai Santa Fe today and dealt with Dean he made my experience of buying a new car so easy and no stress and was very helpful and overall a genuinely nice guy thanks so much! I... See more

Rated 5 out of 5 stars

Sold my car today to The Professional Car Agent Ltd and it was picked up by Paul. Fantastic, friendly, honest man. Thanks for a great experience.

Rated 5 out of 5 stars

Fantastic in every way! Car, Customer Service and everything the team do is excellent. We needed a new car and one that was higher for my own personal benefit. Saw the Juke online, booked a test d... See more

Company replied

Rated 5 out of 5 stars

Outstanding Company. I missed a rattle on the test drive drive and their mechanics picked it up and they replaced the hole belt chain kit, they also painted the wheels and serviced it all free of char... See more

Company replied

Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Car Inspection Station
  4. Car Service
  5. Finance Broker
  6. Used Car Dealer

Written by the company

The Professional Car Agent sell a full range of hand picked used vehicles with over 65 vehicles on display at our showroom in Plympton, Plymouth, we have a well lit and modern showroom so even If it is dark outside or raining we can still offer you the perfect appointment. As one of the Southwest's fastest growing brands we offer a full range of vehicles at affordable prices and combine this with leading finance rates with the customer in mind. We have built a reputation on providing a courteous and honest service and this is why our customers appreciate the way we do business. We believe customers should feel at ease and be given honest and detailed advice. For total peace of mind we will ensure that the vehicle of your choice has been prepared and presented to exceed your expectations. Visit us today at our location in Plympton situated in Colebrook Village and find out how we can help you purchase a great car or van at the best price with exceptional customer service. All of our staff have been involved at a high level in main franchised retailers and have brought this level of professionalism with them.


Contact info

4.8

Excellent

TrustScore 5 out of 5

528 reviews

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Rated 5 out of 5 stars

Great company I love my car

February 17, 2023
Unprompted review
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Reply from The Professional Car Agent

Hi Alan,
Thank you for the brilliant 5* review - we wish you many happy miles in your new car :)
Thanks again,
The Car Agent Team

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Rated 5 out of 5 stars

So I brought the Fiesta ST-2 and the…

So I brought the Fiesta ST-2 and the experience from beginning to end was the best customer service you’d want. This was the first time I’ve ever brought directly from a dealership and I’ve got no complaints, communication’s great and nothing’s ever too much. If you’re thinking about getting a car, you should probably but this company’s postcode in your satnav. A massive thank you to James who was also my salesman, very friendly and helpful throughout.

January 24, 2023
Unprompted review
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Reply from The Professional Car Agent

Hi Lewis,
Thank you for the brilliant 5* review - we hope you're enjoying your new Ford Fiesta and we wish you many happy miles :)
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, nothing was too much trouble, excellent quality cars.

January 7, 2023
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Reply from The Professional Car Agent

Hi Hadyn,
Thank you for the 5* review - we wish you many happy miles in your VW Golf GTD!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Good communication from the guys

Good communication from the guys, quick and easy service. Great help and customer service!

January 12, 2023
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Reply from The Professional Car Agent

Hi Steve,
Thank you for the brilliant 5* review and we really appreciate you choosing us again!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Absolutely excellent service…

Absolutely excellent service understanding of my requirements and suitability all very important and professional

December 30, 2022
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Reply from The Professional Car Agent

Hi Steve,
Thank you for taking time to review us - we really appreciate you choosing us and we wish you many happy miles in your automatic A3!
Many thanks,
The Car Agent Team

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Rated 5 out of 5 stars

Excellent company

I have had 3 vehicles from The Professional Car Agent now and every time has been a quick and smooth process. Great staff and no issues with any of the other vehicles. I highly recommend them.

January 7, 2023
Unprompted review
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Reply from The Professional Car Agent

Hi Byron,
Thank you for the brilliant 5* review - we wish you many happy miles in your new VW Tiguan!

Rated 5 out of 5 stars

Amazing experience as always

Amazing experience as always! Darren and dean got the car ready in and speedy time and went above expectations to help me get into the vehicle I fell inlove with! Cannot recommend them anymore, back in a few years for car number 3!

December 14, 2022
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Reply from The Professional Car Agent

Hi Chloe,
Thank you for the fantastic 5* review and thank you again for choosing us! We wish you many happy miles in your BMW 3 Series!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

great customer service

great customer service. went above and beyond to ensure the vehicle was just right ! Always kept in the loop about what was going on. All round excellent experience from start to finish

December 15, 2022
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Reply from The Professional Car Agent

Hi Josh,
Thank you for the brilliant 5* review - we wish you many happy miles in your new Ford Kuga!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Excellent customer seevice

I brought a beautiful corsa vxr a couple of weeks ago. It was love at first sight. I got in contact and then got put through to Dean who was so helpful the entire way through the purchase. I then have taken it back to the service department as I could smell burning and Graham was super helpful aswell and got me in straight away to have it checked out. It was my first time car shopping at the professional car agent and hopefully won't be my last. I really do recommend highly. Great team and great experience. Thankyou

December 17, 2022
Unprompted review
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Reply from The Professional Car Agent

Hi Laura,
Thank you for the brilliant review - we really hope you're enjoying the Corsa VXR and thank you again for choosing The Car Agents!
Many thanks,
The Car Agent Team

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Rated 5 out of 5 stars

Came across PROFESSIONAL CAR AGENT on…

Came across PROFESSIONAL CAR AGENT on the internet whilst searching for a suitable car. And indeed they are very professional, polite, friendly and helpful. A big thanks to Dean who looked after us , and had everything prepared and ready when he said he would. Of course the other members of staff were very pleasant too. A very happy customer and would throughly recommend this company.

December 9, 2022
Unprompted review
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Reply from The Professional Car Agent

Hi Catherine,
Thank you for the brilliant review and we hope you're enjoying your new Ford Fiesta!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Went above and beyond as always

Went above and beyond as always. This was my 5th car from the car agents.
Wouldn’t go anywhere else

November 25, 2022
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Reply from The Professional Car Agent

Hi Gareth,
Thank you for your brilliant 5* review and thank you again for choosing us! We wish you many happy miles in your new BMW X3.
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

James was brilliant from start to…

James was brilliant from start to finish, the whole process was very smooth. The other staff of course were very helpful to all the way through.

I couldn’t recommend them enough, everything was on time, the communication was very quick and environment is very friendly.

November 26, 2022
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Reply from The Professional Car Agent

Hi Louis,
Thank you for the brilliant 5* review - we wish you many happy miles in your new Audi A3 and thank you again for choosing us!
Many thanks,
The Car Agent Team

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Rated 5 out of 5 stars

Best car agents around 100% recommend..

When i found this car agent i was nervous as i never bought a car on finance before, when i spoke to the agents who work there they made me feel at ease, comfortable, confident, happy and told me everything i need to know. They found me the best car i could ask for. With in day’s my car and the paper work was ready james made sure my car was just perfect and ready with in day’s he went above and beyond to help me, get my car ready, make sure i had a great understanding of my new car. I couldn’t have asked for a better car agent to have purchased a car from. I would 100% recommend the professional car agent to everyone. All the agents are Absolute professional, caring and helpful. I am absolutely over the moon with my new car 100% recommend the professional car agent to go to for your new car

November 26, 2022
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Reply from The Professional Car Agent

Hi Tracey,
Thank you very much for leaving us such a brilliant review - we really hope you're enjoying your new Peugeot and thank you again for choosing us!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Great Team

Dean and James made the whole transaction easy and were lovely to deal with. Great service and good warranty options. Thanks guys.

October 25, 2022
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Reply from The Professional Car Agent

Hi Jemma,
Thank you for the brilliant 5* review - we wish you many happy miles in your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Great Experience!

It was my first time visiting the Professional Car Agents, first of all I dealt with Dean which was a pleasure, he was professional and understanding at all times, I took the car for a test drive and went off to think about it. During the whole process of buying the car the communication and aftercare is second to none, no hard selling at all, it was all down to me at my own pace, Dean was absolutely amazing to deal with from start to finish and cannot thank him enough and would recommend him to absolutely anyone!!!
After I bought the car I was amazed with the aftercare, nothing was too much trouble for them and any request I asked them for was no issue, Wayne who I dealt with was amazing!! Throughout the whole aftercare he would call me and let me know exactly what was going on and was fully understanding of all the small requests I had.
Over all what an amazing company and people, always welcoming and accommodating and would recommend them to anyone that is thinking of getting a car!!!

November 10, 2022
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Reply from The Professional Car Agent

Hi Olly,
Thank you for the brilliant 5* review - we really appreciate you choosing us and we wish you many happy miles in your new Audi A5!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Cannot fault them at all!

I cannot fault the Professional Car Agent. I came in on a random day, told them what I was looking for (I was very picky) and left it up to them. They kept me updated daily searching for the car I wanted & made the process as easy as possible for me. There was no pushy sales techniques & for the first time EVER I felt comfortable attending a car agents/dealership/garage alone - even after test driving 2 cars that weren't for me. They are such a great bunch in there, I can honestly say they have found a customer for life... along with all the other people I have recommended them too. Thanks so much for your ace service guys :)

October 29, 2022
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Reply from The Professional Car Agent

Hi Natalie,
Thank you so much for your brilliant review - we're so glad we finally found a car for you! We hope you're enjoying your new Audi Q3!
Many thanks,
The Car Agent Team

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Rated 5 out of 5 stars

Always a pleasure dealing with the…

Always a pleasure dealing with the Professional Car Agents. This is the second car I have bought from them and the service cannot be compared. I will be a customer for life! Dealing with James and Darren this time, nothing was too much trouble for them and they guided me smoothly through the process and many MANY test drives to find the right car for me. I’m so pleased with my new car it’s perfect for me and my requirements. Thank you again guys! I’ll be back in a few years for my next car.

November 1, 2022
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Reply from The Professional Car Agent

Hi Rebecca,
Thank you for much for you brilliant 5* review - we really appreciate you choosing us again and we wish you many happy miles in your new Kia Sportage!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Excellent transaction

Purchased a quashqi recently and I cannot fault the service received from these guys. No hard sell,just honest and upfront facts.Got a great deal and will be back next time we need to purchase as nothing but praise for them.Thanks to all of you,from the sales team to the mechanics and cleaners/valeters .

October 29, 2022
Unprompted review
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Nicholas,
Thank you for the brilliant review - we appreciate you trusting us with your purchase and we hope you're enjoying your new Nissan Qashqai!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Car number 4 from these guys and they…

Car number 4 from these guys and they continue to exceed expectations. Dean and Darren are always willing to go the extra mile and deliver outstanding service. Thank you to the whole team and we will be back for our next car.

November 3, 2022
Unprompted review
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Jordan,
As always, thanks for choosing us again and we appreciate your feedback. We hope you're enjoying your new Mercedes!

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