The Professional Car Agent Reviews 528

The car agent make buying a car a truly different experience, my family brought a car from the car agent and ever since I witnessed the experience I’ve made sure friends and family buy with them.

The treatment you get from day 1 really cannot be found elsewhere, the customer centric experience is the reason I wouldn’t go anywhere else, nobody will go as above and beyond for you as the car agent they will exceed expectations to ensure you really are happy.

I brought my first car from them a few weeks ago (VW Polo) from the day I test drove the car I loved it but it’s not just about the car with these guys it’s about the experience too. I had a few little bits about the car I just wanted touched up (mostly due to me being picky) but the Darren was so on it i couldn’t really fault them. Even the way they treat your car when it’s in their care is impressive.

The sales experience is really quite frictionless if at any point you’ve got questions or any concerns anyone who picks up the phone down there genuinely gives it a lot of priority.

I had some work done on my car just to resolve some things that happened before it came to the car agent and it was brilliant, even after all of it was resolved with them Darren went the extra mile for me as I couldn’t get anyone to pick up the car with me (learner) he dropped it to me he really didn’t have to.

The after care services with these guys really are great I’ve witnessed it all with them, there’s not a length they won’t go to to make sure you’re happy.

It’s all been about the quality of the car and experience for me down there and they simply don’t disappoint, even if there’s 1 thing your not too 100% with they will do whatever they can to make it right and sort it which they really have.

Overall if you’re looking for not just a great car and buying / after care experience but also a true family friendly experience this really is the place to go. It will say it I had a bad experience and I can confidently say after all the cars me and family / friends have brought down here you will not be disappointed. We wouldn’t buy anywhere else, I’m sure you won’t too.

All the team at Plympton car agents couldn’t do enough for us get yourself down there you won’t regret it

Brilliant price, very easy and quick at responding, would recommend

This is the second car I have purchased from The car agent. Great service , friendly yet professional. Would highly recommend

Great service, and especially impressed with Dean and his Non pushy approach.
Before being presented with my car, all checks were thoroughly carried out, and recommendations carried out without any compromise.
Very happy with both value and that little bit of extra care.
Would definitely recommend.

Just like the name the staff were very professional with a no pressure attitude test drives were available and straight forward I got a very good trade In on my vehicle and everything from start to finish was done In a week highly recommend this dealer to anyone looking for there next car well done guys really happy with my new car

From the minute I walked onto the forecourt I felt the service was pitched at exactly the right level.
Great welcome, left to have a browse and encouraged to ask for keys if needed.
Dean and Darren were approachable and great to talk to.
I was offered a test drive on the day and they just let me go for half hour to give the car a good run.
When I came back they gave me a fair price for my car px and the rest was seamless. Not pushy at all and very approachable.
When we collected our car it was spotless , the handover was professional and on point. We were given a cup of tea and also a box of chocolates and told to contact them if any issues going forward.
Will definitely recommend and re visit if needed

Amazing garage, everyone so friendly and helpful. Always a lovely selection of cars for sale, children's area which is great. Amazing service from start to finish with Darren. Would definitely recommend and I come away with my dream car.

Polite, professional and friendly communications throughout. Made purchasing our new car trouble free and easy. Would definitely recommend and will be our ‘go to’ dealer from now on…..Thank you

So happy with my car and the service I received! Made settling my old finance so easy and quick and finding a new car a really easy process. If/when I do get another car in the future I will definitely be coming back, couldn’t recommend enough! Thank you again.

The staff were super helpful and responsive which was a huge relief as I did travel to get the car from them. A nice and easy process to get the vehicle and was a totally stress free experience! Best car shopping I’ve done in years!

From start to finish the service was great.

Waited some time as needed a few bits doing to my car before giving a honest review. Purchased my car in the new year and had a few minor problems which were resolved for me in a very good manor, had much help from Darren and James on the main part of actually purchasing the car to filling paperwork out. They made me feel like I was using a trusted dealer and that is exactly that. Couldn’t fault their part at all. After owning the car for a few months I occurred a small problem which after speaking to Denise and Graham they also made me feel very safe knowing that if anything happened I could give them a call and they would sort the problem for me. Would definitely recommend and would use again in the future. Thank you very much!

Sourced me a car I requested right down to the last detail within three days!!! Above and behind outstanding service from Darren and Dean
Even the little details was sorted right down to enough fuel to get home
Excellent first class, genuinely honest company

James was very helpful and polite! Allowed us to test drive a few cars, no questions asked, explained what we wanted & came away with a car we love. Great customer service, would highly recommend. Thank you!

Class couldn’t have done any better, even delivered my car to me as I couldn’t make it. Really professional and kind genuine people. Great company.

Fantastic service and feel reassured that the vehicle is covered with a 6 month warranty (for peace of mind). Effective communication and guidance/support from James (non-pushy salesman 👍🏻). Highly recommend

I have used it 4 times and have been very pleased each time. I recommend. Nice cars and great service

This company let us borrow a car while our new one was being prepared as our existing car had broken down so we were able to stay on the road. Much appreciated thank you.