The Career Academy Reviews 

10,922
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 831 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and patience of the staff and tutors, who provide excellent support and constructive feedback throughout their learning journey. Many people frequently highlight the exceptional customer service, noting prompt responses, clear communication, and a supportive approach from enrollment through course completion. The courses themselves are often described as easy to navigate, with clear, well-structured content that allows for flexible, self-paced study. However, some customers also noted concerns regarding qualifications, mentioning that the courses might not offer formal certifications or that extensions might require additional purchases.

What people talk about most

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease of navigation... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, politeness, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

Service

Users describe positive interactions with service, highlighting the supportive and encouraging nature of the... See more

Product

Customers consistently note positive experiences with the product, highlighting that the courses offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far loving the course that I'm doing. Every module I have completed and submitted has been marked promptly and feedback always constructive. Have also been contacted numerous times to make sure I... See more

Company replied

Rated 5 out of 5 stars

I found the course very easy to navigate, and information very good, loved the experience I am thinking of upgrading another course in travel and progressing. Thanks for all the help and information... See more

Rated 5 out of 5 stars

I recently completed this course and had a great experience. The content was easy to follow, well structured, and explained in a professional yet simple way. Even as someone new to accounting, I f... See more

Company replied

Rated 5 out of 5 stars

Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and m... See more

Company replied


Company details

  1. Adult Education School
  2. Education Center

About The Career Academy

Written by the company

The Career Academy is an internationally recognised education provider that brings you an extensive range of accredited online courses. We provide our students with exceptional tutor support, ensuring you step into our courses with your dream job in mind, and step out with your dream job in sight.


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UPSKILL & RETRAIN

New Zealand Australia United Kingdom Ireland Global Short Courses

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(10,922)

796 reviews in the last 12 months

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Rated 5 out of 5 stars

My Study Experience with Career Academy

I am really enjoying studying with Career Academy. The course content is well organised and easy to follow, and easy to understand. So pleased with all the subjects so far, I also enjoy studying at my own pace, as it fits perfectly into my daily routine. Career Academy assistant's and tutor's, always friendly, supportive and helpful. It is such a fantastic online learning platform.

July 8, 2026
Unprompted review
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Reply from The Career Academy

Hi Rosemary,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Course good and the staff were great at…

Course good and the staff were great at helping when needed

May 21, 2026
Unprompted review
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Reply from The Career Academy

Hi Catherine,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Customer Service at Its Best!

Friendly, knowledgable and very helpful

July 6, 2026
Unprompted review
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Reply from The Career Academy

Hi Gwen,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Reliable communication

Reliable communication. Fast friendly and effective help from my tutor Mariel Hernandez. My unsurety was explained and helped with my progression.

July 6, 2026
Unprompted review
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Reply from The Career Academy

Hi Stewart,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Fantastic experience and would rate it 10 out of 10

I think the best part of my study journey was the easy access to learning and the practical applications of the course. All the materials provided by the academy were excellent, helpful, and easy to follow.
The staff and tutors were wonderful and always willing to discuss any questions or situations with students. Their support and encouragement made a big difference throughout my studies. The tutors' comments and feedback always gave me confidence and motivation to do well in my assessments.
Overall, I had a fantastic experience and would rate it 10 out of 10. I am very grateful for the support and guidance I received during my learning journey.

July 6, 2026
Unprompted review
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Reply from The Career Academy

Hi Suranim,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

I've just applied for a medical…

I've just applied for a medical receptionist course through The Career Academy and I've found my first initial discussion was so positive, helpful and very encouraging. Support person I spoke too was so energetic and made me feel I can do this even at my age. I may not get a job in this profession, I'm going to enjoy this course as it will be a course that I'm going to actually finish and feel like I've done something so outrageous in my lifetime. So thank you for encouraging me to go forth. Applying was so formative spoken by the support worker, he explained everything so simple that even I understood what he explained the course to straight away instead it being above my head so to speak. Staff have been terrific as I've answered above and having a staff member call me was very encouraging, even though I had to cut it short as I was working at the time. Thank you all so much

June 29, 2026
Unprompted review
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Reply from The Career Academy

Hi Christine,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Tracey was amazing

Tracey was very helpful and informative. She was easy to understand and follow what she was saying. She was also very patient, which in turn helped me to keep calm and focused

July 2, 2026
Unprompted review
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Reply from The Career Academy

Hi Sheryl,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Fantastic course

It is reliable and comprehensive.

July 3, 2026
Unprompted review
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Reply from The Career Academy

Hi Kemal,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Dog Behavioural Course

I thoroughly enjoyed the course and would highly recommend it, for anyone who wants to learn how to train dogs. The content was easy to follow. The tutors were excellent, knowledgeable, supportive, and always willing to answer questions. It was a valuable & rewarding course.

July 2, 2026
Unprompted review
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Reply from The Career Academy

Hi Student,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

They didn't miss a thing

They didn't miss a thing! Very supportive and encouraging, timely, good instruction, clear and concise direction.

July 2, 2026
Unprompted review
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Reply from The Career Academy

Hi June,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

If you are curious about Dogs, and wanting the best for them and their owner then this course is for you.

ANCA6004 - Certificate in Dog Psychology, Behaviour & Training. If you are curious about Dog psychology and loving them to their fullest this is a valuable course.
I am going through a career shift and combining my studies of Bach of Psych Science with Animal Psych, behaviour and training. It is amazing how exact psych theory of conditioning are used in both humans and animals/dogs.
This course is easy to navigate, the platform make it a pleasant experience once you get familiar, the quizzes support the content reinforcing the learning. There are 3 video/short course by Sarah Whitehead as an added bonus, these are valuable in themselves. There are two primary MCQ, SAQ, LAQ requiring research which again was valuable to reinforce learning.
The research was a great process and I found so many valuable resources that are all now bookmarked.
The course took me a month or so to complete while working and studying uni.
I am grateful that my Tutor Rachael Hawkins Pet and Animal Care Tutor sharing amazing resource links with my assessment feedback. Both assessments had through feedback, reflection, comment and supporting encouragement and only took a few days to have marked. Far quicker than I expected.
The course has reaffirmed that I am on the right path in my new career path.
It is amazing to learn how an animal can be domesticated so quickly. In return can see how humans can create chaos in animals through lack of training and supported domestication. Our pets are a product of our environment after all and we do a disservice to them by not training them.

July 1, 2026
Unprompted review
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Reply from The Career Academy

Hi Monica,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 1 out of 5 stars

They do NOT offer formal NZCEA…

They do NOT offer formal NZCEA qualifications.

would be deemed useless and a lot of money - with no real cet at the end.

They do state in very small print, very very small print ... Not ALL people read small print, I do. Many do not, hence the review, so that people are AWARE in large print.

June 30, 2026
Unprompted review
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Reply from The Career Academy

Hi Mon,

Thank you for your email.

I would like to clarify that The Career Academy does not offer formal NZQA qualifications. This is specifically outlined in our Terms and Conditions.

If you would like to discuss this further or have any questions about your enrolment or the qualifications we offer, please feel free to contact me directly at studentfeedback@thecareeracademy.com. I would be happy to assist you.

Kind regards,

Student Feedback Team
The Career Academy

Rated 4 out of 5 stars

The course I have studied was simple…

The course I have studied was simple but interesting. I recommend with you are looking something in the administration/business area.

June 29, 2026
Unprompted review
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Reply from The Career Academy

Hi Stefania,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Got it sorted and guided me through…

Got it sorted and guided me through what needed to be done

June 29, 2026
Unprompted review
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Reply from The Career Academy

Hi Savanah,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

everything was good

June 29, 2026
Unprompted review
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Reply from The Career Academy

Hi Simran,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Certificate in Dog Psychology,Behaviour and Training

I really enjoyed this course and found it both informative and engaging. The content was easy to follow, and I came away with a much better understanding of animal behaviour.

June 28, 2026
Unprompted review
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Reply from The Career Academy

Hi Bec,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

The course work is well designed and…

The course work is well designed and easy to follow. The staff are also amazing and very helpful.

June 28, 2026
Unprompted review
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Reply from The Career Academy

Hi Sarah,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Great Experience with Dana

had a great experience speaking with my Dana (tutor )over the phone. She quickly addressed my concern and resolved the issue before the promised time. I really appreciated her prompt and efficient support.

June 26, 2026
Unprompted review
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Reply from The Career Academy

Hi Monisha,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Very helpful and friendly staff

Nadia was friendly, professional, and incredibly helpful with all aspects of the booking process.
Many thanks!

June 17, 2026
Unprompted review
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Reply from The Career Academy

Hi Brigid,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

As opposed to other uni courses this…

As opposed to other uni courses this was far easier to navigate with

June 24, 2026
Unprompted review
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Reply from The Career Academy

Hi Peter,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

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