cheesegeek Reviews 

578
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 362 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious, high-quality cheese products, often highlighting the excellent selection and generous portions. Many appreciate the reliable and efficient delivery service, noting orders are typically well-packaged and arrive on time. The company's service is frequently described as top-class, with quick responses and accommodating staff. However, some customers noted issues with the order process and delivery. A few experienced problems with couriers, particularly DHL, leading to delayed or failed deliveries. Others were dissatisfied with order accuracy, citing missing items, incorrect gift messages, or smaller than expected portions. Many acknowledged the company's prompt customer service in resolving these issues.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the superb variety, great taste, and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the delicious, superb, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and good... See more

Order

People report ambiguous experiences with order, with many expressing satisfaction and a desire to reorder due... See more

Service

Customers had positive experiences with service, often describing it as excellent, great, and top-class.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great cheese, great service, customer first. Excellent One star deducted for DHL leaving the parcel on the doorstep - even though we were in! Bad thing. All Cheesegeek’s careful work undone by an... See more

Company replied

Rated 5 out of 5 stars

Was a Christmas gift for my partner. He loved getting a mysterious box of cheese regularly. Cheese was always delivered on time and well insulated again the weather. All the cheeses we had were delici... See more

Company replied

Rated 5 out of 5 stars

Great cheese. Great service when the delivery Co failed to deliver ( said they’d tried but no one on the Ring Doorbell). Issue sorted v quickly and given cheese biscuits and cute tiny chutney to apolo... See more

Company replied

Rated 5 out of 5 stars

Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to fin... See more

Company replied



Company details

  1. Cheese Shop

Written by the company

The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

578 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(578)

294 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Even better on second order..…

this was my second order after being impressed the first time. Really enjoyed the selection of cheeses.
Delicious sourdough crackers.
Charcuterie platter was excellent too.
I'm a very happy customer.

December 21, 2025
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Reply from cheesegeek

Hi David,

Thank you so much for your thoughtful review! We work closely with artisan producers to bring you the finest British cheeses, condiments, and charcuterie, so we’re thrilled it hit the spot.

It’s brie-lliant to hear you’re a happy customer - that’s exactly what we aim for! We can’t wait to see you again for more cheesy fun. 🧀

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

Part of our Christmas Eve celebrations

Part of our Christmas Eve celebrations! Enjoy the descriptions of each chees and then see who agrees/disagrees with comments.

December 24, 2025
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Reply from cheesegeek

Hi Margaret,

We love that - cheese debates are very much encouraged in our book! 🧀

We’re so pleased our cheesebox could be part of your Christmas Eve celebrations, and that the tasting notes sparked a few agreements (and disagreements!).

Thanks so much for letting us be part of the festivities.

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

Christmas gift for Daughter

Ordering the cheese and service were excellent!! Thank you so much!!

December 18, 2025
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Reply from cheesegeek

Hi DeeAnn,

Thank you so much fro choosing us for your daughter's Christmas gift, and for your lovely review!

We really appreciate the kind words - we're delighted you felt the whole experience was excellent and worthy of five stars! 🌟

We hope to see you again to spread even more cheesy love.

Jen
Team cheesegeek 🤓

Rated 4 out of 5 stars

Good cheeses (tasty), not so great delivery

Good cheeses (tasty), well selected and good maturity. Tasting notes were useful too… let down by delivery though as didn’t arrive when they should have which hampered plans (had to go and buy some cheese from a shop) - but that’s not so sure they can do much about that.

December 20, 2025
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Reply from cheesegeek

Hi Paul,

Thank you so much for the lovely feedback on the cheeses - we’re really glad you enjoyed the selection, maturity and tasting notes 😊

We’re really sorry the delivery timing let things down and disrupted your plans, especially at such a busy time of year. While we do everything we can to keep deliveries on track, peak festive periods can sometimes throw a spanner in the works - but that doesn’t make it any less frustrating, and we completely appreciate the inconvenience it caused (having to do an emergency cheese shop is never ideal!).

Thank you again for your understanding and for taking the time to share your experience - it genuinely helps us improve, and we hope to make your next order a smoother one all round 🧀✨

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

This is the second year we have…

This is the second year we have received a gift cheese selection from Cheese Geek and I would recommend this company as a top notch experience all round!

December 18, 2025
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Reply from cheesegeek

Hi Kathryn,

Thanks so much for your "brie-lliant" review! We're so happy to hear that you've enjoyed both of your cheesy gifts.

Your recommendation truly means a lot to us! 🥹

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

Great service and products

Quick delivery. Cheeses were a gift and were loved by the recipient. What’s more to say?

December 18, 2025
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Reply from cheesegeek

Hi Julie,

Thanks so much for taking the time to leave your lovely review! We're delighted you feel the service and products made a five-star gifting experience 🌟

We hope to see you again soon!

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

It was a gift

It was a gift; it arrived on time! They said thank you.
I can tell you no more as I didn’t eat the cheese.

December 18, 2025
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Reply from cheesegeek

Hi Simon,

Thanks so much for choosing us for your gift pur-cheese, and for the five stars! 🌟

We really appreciate you taking the time to leave a review and hope to see you again.

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

Great Service

December 18, 2025
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Reply from cheesegeek

Hi Martin,

Thank you so much for the five stars! 🌟 We're so happy you feel the service has been great, and hope to see you again soon.

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

Great company

Great company. Reliable delivery, great cheese!

December 15, 2025
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Reply from cheesegeek

Hi Alice,

Thank you so much! Great cheese and reliable delivery is exactly what we aim for, so we’re thrilled to hear you enjoyed it. Hope to send more cheese your way very soon! 🧀✨

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

All very good.

Arrived when requested, superbly packed, excellent quality product, including cheeses new to us. The enclosed game provided great family fun.

December 18, 2025
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Reply from cheesegeek

Hello,

Thank you for such a lovely review! We’re so pleased everything arrived exactly when requested, beautifully packed, and that you enjoyed discovering some new cheeses (and new favourites - we hope!). It's "grate" to hear The Robin cheese and games box went down a treat with your family this festive season, too.

Thanks so much again for the support.

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

I ordered your delicious cheese

I ordered your delicious cheese from Canada for my family in England. It arrived on time and was greatly appreciated. Your company is reliable and trustworthy, which is a huge benefit for any customer these days.
THANK YOU. Christine

December 17, 2025
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Reply from cheesegeek

Hi Christine,

Thank you so much for your kind words, and for sharing the cheese love with your family this festive season! 💛

We're really grateful for the lovely review - it means a lot to the whole team. We really hope to see you again.

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

Nice selection of cheese

Nice selection of cheese. Delivery good. Very happy with my purchase.

December 17, 2025
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Reply from cheesegeek

Hi Bob,

Thanks so much for the five star review! We really appreciate it.

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

Outstanding !!!

Outstanding !!!! Service & quality par excellence

December 15, 2025
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Reply from cheesegeek

Hi Martin,

Thanks so much for the kind words! We're so happy you felt the service and quality was worth five stars.

We hope to see you again!

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

Delicious cheese…

A good variety of delicious cheese enjoyed by all our guests. Herd Mentality game was hilarious too

December 15, 2025
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Reply from cheesegeek

Hello,

Thanks so much for the lovely review!

We're so happy to hear you and your guests enjoyed the cheese selection. Our geeks are passionate about bringing you the best in artisan cheese-making, so we're delighted to know it hit the spot. We completely agree that the Herd Mentality game is a "grate" time!

Hope to see you again soon.

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

Excellent customer service

My cheese went missing in transit and they replaced it with no fuss at all.

December 29, 2025
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Reply from cheesegeek

Hi Emma,

We really appreciate your lovely review. 💛

Apologies again for the delivery issues - it's so disappointing when these things happen, but we're glad we could resolve it for you, and we're delighted you felt the experience was still worth five stars!

Thanks so much for taking the time to share your experience. We hope to see you again.

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

Excellent present

Wonderful cheese selection.....arrived on time..great quality and taste

December 18, 2025
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Reply from cheesegeek

Hi Christopher,

Thanks so much for the cheese love! 💛

We're over the moon that you felt the cheese was worth five stars. Our geeks are passionate about bringing you the very best of what artisan cheesemaking has to offer, so it's great to know this comes through in our selections.

We hope to see you again soon!

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

The cheese is amazing and customer…

The cheese is amazing and customer service is gold star standard. I will definitely but cheese again from cheesegeek

December 22, 2025
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Reply from cheesegeek

Hi Andrew,

Your review really means a lot to our team - thank you! 💛

We really care about our curd nerds, so we're over the moon to hear your experience has been worth five stars.

We can't wait to welcome you back for more cheesy joy!

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

Experience

Great produce and really good customer service that answered all my questions quickly and efficiently.

December 21, 2025
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Reply from cheesegeek

Hi Jani,

Aww, thank you so much for the lovely review. We really appreciate you taking the time to share your thoughts - and we're so hap-brie to hear that your experience was worth five stars!

Thanks for the cheesy love 💛

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

A great selection of cheeses

A great selection of cheeses in a size of box which is appropriate for a gift. They are delivered on time and in secure packaging. I think they make great gifts for cheese connoisseurs.

December 21, 2025
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Reply from cheesegeek

Hi Thomas,

Thank you so much for giving the gift of great cheese! 🎁

We really appreciate your review, and we're so happy to hear your experience has been five-star.

We hope to see you again!

Jen
Team cheesegeek 🤓

Rated 5 out of 5 stars

Great range of cheeses!

The range of cheeses that Cheesegeek offer is fabulous, and they were always top quality, well packed and delivered quickly.
The ‘cheese and games box’ was a great addition to our Chistmas!

December 23, 2025
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Reply from cheesegeek

Hi Elaine,

Thank you so much for returning to us! We’re delighted “The Robin” cheese and games box brought some festive joy to your household this festive season.

We really appreciate your lovely review - it means a lot!🫶

Jen
Team cheesegeek 🤓

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