The CPAP Store Reviews 

254
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and competitive pricing, often finding genuine, high-quality products significantly more affordable than elsewhere. People appreciate the wide selection of items that arrive exactly as advertised. The ordering process is frequently described as simple and easy, with quick order fulfillment. Reviewers also highlight the fast and prompt delivery service, ensuring products arrive quickly and on time, often within just a few days. However, some customers also noted occasional issues with the delivery service, specifically mentioning instances where Canada Post misplaced items or deliveries were otherwise problematic.

What people talk about most

Price

Clients share positive opinions on price, with many reviewers consistently highlighting that prices are... See more

Product

Customers had positive experiences with product, often highlighting the quality, authenticity, and... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting the ease of placing... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After hitting "Submit" for an online order, I realized that I had made a mistake (ordered wrong size CPAP pillow cushion). I called Customer Service and the issue was quickly and painlessly resolved -... See more

Rated 5 out of 5 stars

We ordered a part for my wife’s oxygen concentrator explaining we needed it in a hurry. The staff let us know when it was shipped and when we could expect it. Unfortunately, something happened with... See more

Rated 5 out of 5 stars

Was super easy to navigate the website and I was able to find the item to fix my problem. I became allergic to silicone but I found mon silicone nasal pillows for my mask. Fast delivery and these n... See more

Rated 5 out of 5 stars

The representative, Lynn, was very helpful, friendly and patient. Thanks, Lynn. Received Resmed Airsense 10, frame and accessories within 4 days of ordering. Love the quietness in the bedroom now!... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

254 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(254)

243 reviews in the last 12 months

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Rated 5 out of 5 stars

Even though they are 1000's of km away…

Even though they are 1000's of km away I receive replacement parts for my Resmed machine, masks, straps and tubs at the best prices. In Ontario you need a sleep study every 5 years which is a waste of money and when my machine broke I needed a sleep study booked through my physician too! The CPAP store replaced the machine no problem. Best prices, most efficient, bar none.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

A great experience throughout

I have a perfectly functional AirSense 10 however with travel plans approaching I wanted to purchase a Resmed AirMini Travel CPAP to make travel easier. The combination of options can be daunting however, after making my selections online (an easy task), your client assistant did an excellent job ensuring I purchased exactly the combination of accessories I needed as well as clearly answering my questions regarding the machine. She made sure I received everything I needed while avoiding duplication of items that were included in one or more of the combo-packages.
On your site, your FAQ's and videos are very handy, and not least of note your pricing is very competitive.
A great experience throughout!

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

I needed a new cpap mask and checked…

I needed a new cpap mask and checked local retailers i was shocked at the prices they were asking it was over double what the Cpap store was asking for the same product
I'm retired and on a fixed income this really helped
Delivery was quick and came exactly when they said it would
Definitely will purchase all my supplies from them

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Easy to use web site and order process. Prices are fair, delivery service is great.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. I recently retired and no longer have coverage for CPAP equipment. I saved hundreds of dollars versus going to my long time CPAP supplier.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

I will make all future orders from this store only.

I was so relieved to find your store. I used to live in Florida, and my insurance company sent me the parts to my CPAP machine. I didn't have to buy them myself. Now I'm in Ontario and I have to buy my stuff. When I went to Amazon and entered all the numbers for my mask, I spent $100 and got the wrong one. So frustrating. Finally found the correct one on your website, and it's perfect. Thank you! I will certainly order it again.

October 29, 2025
Unprompted review

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