The CPAP Store Reviews 

247
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent prices, often finding products significantly cheaper than local clinics or other retailers. The product selection is highly regarded, with many appreciating the availability of authentic, brand-name items and a good range of choices. Reviewers frequently highlight the fast and efficient delivery service, with many orders arriving quicker than expected and well-packaged. The overall service, including customer support and the ordering process, is consistently described as professional, easy, and helpful. However, some customers also noted occasional issues with shipping, such as packages being misplaced by the postal service, though these instances were often resolved.

What people talk about most

Price

Reviewers highlight positive aspects of price, consistently finding them to be amazing and much lower than... See more

Product

Consumers find product to be positive, often praising the quality, authenticity, and competitive pricing of... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of placing orders and the... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting the speed and... See more

Service

Customers consistently note positive experiences with service, often describing it as great, exceptional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My recent purchase from The CPAP Store was one of the best online shopping experiences ever. Their CPAP prices are way below that of our local clinics and their telephone assistance was quick and eff... See more

Rated 5 out of 5 stars

The CPAP Store has been fantastic! Debra was knowledgeable and patient in answering all my questions, making sure I found the right equipment. Excellent customer service, amazing prices (make sure y... See more

Rated 5 out of 5 stars

We ordered a part for my wife’s oxygen concentrator explaining we needed it in a hurry. The staff let us know when it was shipped and when we could expect it. Unfortunately, something happened with... See more

Rated 5 out of 5 stars

I recently purchased an AirMini and AirSense 11 bundle from The CPAP Store and could not be happier. Their prices were the best I found anywhere and there were no surprise charges at checkout. Deb... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

247 reviews

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No recent history of asking for reviews

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4.9

All reviews

(247)

235 reviews in the last 12 months

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Rated 5 out of 5 stars

The CPAP store - Good Prices, Quick Service

This was my first time using the website. I found it easy to navigate and the prices seemed to be comparable to other sites. And I liked that it's a Canadian company, out of B.C.

My order arrived in four days and I am in the process of getting used to the new mask. The CPAP Store has been in contact by email to make sure things are good. I think I will be using this company in the future for my supplies.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience and machine

The representative, Lynn, was very helpful, friendly and patient. Thanks, Lynn.
Received Resmed Airsense 10, frame and accessories within 4 days of ordering.
Love the quietness in the bedroom now!
We highly recommend The CPAP store and Resmed Airsense 10.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

My first order with the CPAP Store was fantastic!

My first order with the CPAP Store was for nasal pillows for my ResMed Airsense mask. They were literally the exact same Brevida brand I have purchased from my medical supplies retail store but at 1/2 the price. I always thought these were way too expensive given what they are and it turns out that is true. I wish I had discovered the CPAP Store sooner but am glad I did now and all of y supplies orders will be placed there in the future.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

A little bit annoying that you need to create an account in order to view the prices; however, after creating an account I was pleased with the competitive prices. I ordered a CPAP machine and it arrived less than a week later (shipped from BC to Ontario). They offer a good variety of machines and accessories. The product arrived safely and in perfect condition.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Even though they are 1000's of km away…

Even though they are 1000's of km away I receive replacement parts for my Resmed machine, masks, straps and tubs at the best prices. In Ontario you need a sleep study every 5 years which is a waste of money and when my machine broke I needed a sleep study booked through my physician too! The CPAP store replaced the machine no problem. Best prices, most efficient, bar none.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

A great experience throughout

I have a perfectly functional AirSense 10 however with travel plans approaching I wanted to purchase a Resmed AirMini Travel CPAP to make travel easier. The combination of options can be daunting however, after making my selections online (an easy task), your client assistant did an excellent job ensuring I purchased exactly the combination of accessories I needed as well as clearly answering my questions regarding the machine. She made sure I received everything I needed while avoiding duplication of items that were included in one or more of the combo-packages.
On your site, your FAQ's and videos are very handy, and not least of note your pricing is very competitive.
A great experience throughout!

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

I needed a new cpap mask and checked…

I needed a new cpap mask and checked local retailers i was shocked at the prices they were asking it was over double what the Cpap store was asking for the same product
I'm retired and on a fixed income this really helped
Delivery was quick and came exactly when they said it would
Definitely will purchase all my supplies from them

November 12, 2025
Unprompted review

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