The CPAP Store Reviews 

248
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding products significantly cheaper than local alternatives. Many people highlight the excellent quality of the products, noting they are genuine and perform as expected. Reviewers frequently commend the efficient ordering process, the helpfulness of the staff, and the quick, reliable service, making the overall experience smooth and professional. The delivery service is also widely appreciated for its speed, with many orders arriving faster than anticipated and well-packaged. However, some customers also noted occasional issues with delivery, specifically mentioning instances where Canada Post misplaced items or deliveries experienced significant problems.

What people talk about most

Price

Reviewers highlight positive aspects of price, consistently finding them to be amazing and much lower than... See more

Product

Consumers find product to be positive, often praising the quality, authenticity, and competitive pricing of... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of placing orders and the... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting the speed and... See more

Service

Customers consistently note positive experiences with service, often describing it as great, exceptional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My recent purchase from The CPAP Store was one of the best online shopping experiences ever. Their CPAP prices are way below that of our local clinics and their telephone assistance was quick and eff... See more

Rated 5 out of 5 stars

The CPAP Store has been fantastic! Debra was knowledgeable and patient in answering all my questions, making sure I found the right equipment. Excellent customer service, amazing prices (make sure y... See more

Rated 5 out of 5 stars

We ordered a part for my wife’s oxygen concentrator explaining we needed it in a hurry. The staff let us know when it was shipped and when we could expect it. Unfortunately, something happened with... See more

Rated 5 out of 5 stars

I recently purchased an AirMini and AirSense 11 bundle from The CPAP Store and could not be happier. Their prices were the best I found anywhere and there were no surprise charges at checkout. Deb... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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No recent history of asking for reviews

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4.9

All reviews

(248)

236 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Price And Service

I needed to replace my ResMed F30 mask with F40. Retail CPAP stores in Toronto were charging $325 and I purchased the same item from the CPAP Store for $161. To be clear this was a brand new mask. The ordering and the fulfillment of my order was smooth and timely. Lynn of the CPAP Store was very helpful and answered my queries promptly.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

I was very happy with my shopping…

I was very happy with my shopping experience with this company . Everything came quickly & exactly what I had ordered . I was kept notified to the status of my order , i.e. when order was received , on its way & when it was delivered.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

ResMed F40 mask and Cpap machine

I was always taught if anything looks too good to be true then it is too good to be true.
I did a sleep study through the foothills Hospital in the city I live in and was put on a one month trial of CPAP to see if it would help me . The equipment was rented through a store that would sell it to you if you decided you wanted to purchase it. The machine was $2800 to purchase with the $250 I had put down for the months rental to be applied to the 2800. In other words I got to keep the mask. The doctor at the hospital told me there were very good deals online, but that is all she would say. So I began investigating online and found the CPAP store. The exact same machine I was using was $899. It was on sale but even the regular price was half of what the rental place wanted. I took the chance to order it and I’m glad I did. This is the most expensive purchase I have made online and I am so grateful it worked out so wonderfully.
The equipment came in a timely manner, it was well packaged, and I had no problem setting it up. I will most definitely get all of my CPAP equipment from this store.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

The outstanding credit is the cost of…

The outstanding credit is the cost of the unit compared to what local clinical outlets charge. "Honors and an A-Plus on that one." After I successfully navigated the order form, (a distinct challenge for me) my order arrived in good time and good order. Thank you for your courteous service.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Prices are awesome

Prices are awesome, online shopping was easy and shipping was quick. Highly recommend for CPAP products! The biggest plus was selection. I prefer an older style nasal mask which they carried. Thanks!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

After nose surgery

After nose surgery, my n20 silicone mask has left an impression on my nose that hasn’t been as comfortable when I bought my kit. It came with a foam out skirt on the silicone mask, which has been much more comfortable plus a replacement silicone mask works great.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Found the store by google and I'm glad…

Found the store by google and I'm glad I did. The website was easy to navigate, the prices are exceptional and the service was great . I received my new mask and supplies only a few days after ordering.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and great prices too!

The CPAP Store has been much more helpful than my local CPAP provider. Their prices are far more reasonable and they're also very accommodating with answering all your questions. Ashley was especially helpful helping me with my online order. I'll definitely be using them a lot more from now on:)

April 5, 2026
Unprompted review

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